Undergraduate Student at McGill University

Michelle Qin

** ***** *********, ******* ** 647-***-**** ************@*****.*** LinkedIn: michelleeqin

EDUCATION

McGill University Montréal, QC

Bachelor of Arts (B.A.) Sept. 2016 – exp. April 2020

·Major in Industrial & Labour Relations, pursuing CPHR designation

·Coursework: Cross-Cultural Management, Economics, Geography, Human Resources Management, Labour Law, Labour-Management Relations, Negotiations and Conflict Resolution, Organizational Behaviour, Sociology

SKILLS

·Languages: English (native), Mandarin Chinese (advanced), French (beginner)

·Certifications: Emergency First Aid & CPR/AED (Mar. 2019 – expires Mar. 2021), Smart Serve (May 2017)

·Technology: Salesforce, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Suite (Docs, Sheets, Slides), Windows, macOS, social media (Facebook, Instagram, Snapchat, Twitter, LinkedIn, WeChat)

·Communication: Excellent written & verbal communication, customer service, and problem-solving skills

·Leadership: Fast learner, hard-working & a team player, with strong organization skills

·Interpersonal: Energetic, detail-oriented & creative, with a results-oriented mindset

EMPLOYMENT EXPERIENCE

McGill University Alumni Association Montréal, QC

Communications Assistant (8-12 hrs/week, during school) Sept. 2018 – PRESENT

·Effectively communicate with the McGill network regarding philanthropic donations

·Liaise with graduates to ensure they maintain a positive connection with their alma mater

·Use PCI privacy & security training to handle sensitive material in collecting contact and credit card information

·Consistently meeting average daily goal of $300, and individually raised over $6000 since Sept. 2018

Club Monaco Toronto, ON

Stylist May – Aug. 2017, May – Aug. 2018

·Provided an unparalleled level of customer-service

·Achieved personal average daily goal of $3000, contributing to 10-15% of the store’s total daily sales

·Assisted in cashier duties to process transactions when needed

EXTRACURRICULAR ACTIVITIES

AIESEC McGill Montréal, QC

Director of Corporate Relations Nov. 2018 – PRESENT

·Create the foundation for a new pilot program within AIESEC Canada

·Strategize new opportunities through lead generation research, cold-calling, and sales meetings

·Develop long-lasting relationships with our partner organizations

·Track current accounts with Salesforce (CRM system) & EXPA (AIESEC’s applicant tracking system)

·Recruit international students for local volunteer opportunities

Director of Talent Acquisition & Account Management Sept. 2017 – Dec. 2018

·Participated in the full recruitment cycle: created job posts & descriptions, screened resumes, interviewed candidates, prepared shortlists, helped interns obtain visas/work permits, created pre-arrival welcome packages, facilitated orientation/on-boarding sessions

·Managed company/candidate accounts using Salesforce & AIESEC’s ATS

·Promoted brand awareness on campus through public relations activities

·Provided quality servicing, problem-solving, and on-going support for interns and partner companies

The Ampersand Conference Montréal, QC

Volunteer Mar. 25-26, 2017

·Annual conference hosted by McGill, this year’s theme being ‘innovation for the social good’

·Duties included setting up, registering attendees, and serving food & beveragesw

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