Manager Customer Service

K I M C O O K

**** ********* **, **********, ** *3323, USA Chesapeake, VA, 23323 757-***-**** ***********@*****.***

C A R E E R O B J E C T I V E

Detail-oriented professional with 16+ years of experience and a proven knowledge of customer service, operating policies & procedures, and productivity and performance management. Aiming to leverage my skills to successfully fill the Entry level role at your company.

W O R K E X P E R I E N C E

TUESDAY MORNING, 23322, VA Retail Manager, Dec 2002 – Present Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Inventory stock and reorder when inventory drops to a specified level.

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

E D U C A T I O N

KEMPSVILLE HIGH SCHOOL

VIRGINIA BEACH, VA High School Diploma (Jun 1982)

C R E D E N T I A L S A N D L I C E N S E S

Top Sales

R E F E R E N C E S

DAVE ABERCROMBIE, DISTRICT MANAGER, TUESDAY MORNING

859-***-**** - Former manager

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