Rick S. Geiger ********@*************.*** 585-***-**** Licensed Attorney
**** ****** ***., ***** ***, Rochester, NY 14618 Experience Business Manager KEY LEGAL SKILLS: Commercial, Civil Litigation – Legal Analysis – Employment Law – Internet Law Online Privacy Compliance – Commercial Contracts Drafting & Negotiation Legal Research – Corporate Governance – Merchant Agreements – Labor Law Laws of Online Gaming & Gambling – Legal Compliance for Online Financial Transactions KEY BUSINESS SKILLS: Personnel Management – Team Building – Project Management – Business Plans Information Systems and Software Development – ISO Certifications – Financial Analysis Customer Satisfaction – Marketing Research – Process Analysis PRIOR WORK EXPERIENCE:
Law Office of Rick S. Geiger, LLC 1997 to Current
• Expert in Gaming Law, Internet Law, Cybersecurity, Digital Currency, Online Privacy (GDPR)
• Civil and Corporate Litigation
• Labor and Employment Cases from Start to Finish (Over 100 Cases)
• Employment Issues Investigation and Reporting
• Experienced with Both Union Shops and Non-Union Workforces
• Technology Licensing and Distribution Agreements
• Securities Documents Management, JOBS Act Securities Fundraising
• Created scores of new companies, drafted corporate documents & set up corporate governance
• Extensive Appearances with Regulatory Bodies both Domestically and Internationally for Licensing
• IT & Technology Legal Issues, Project Management, telecommunications systems development
• Negotiating and drafting of complex corporate contracts, employment agreements
• Admitted in New York State courts, Federal Courts (WDNY, NDNY, and 2nd Circuit)
• Have taught numerous CLE classes in corporations, social media law, employment law, others. VICE PRESIDENT, CUSTOMER RELATIONSHIP MANAGEMENT (CRM), Electronic Arts, CA 2000-2003
• Team leader for new products online sales & marketing, call center telecom technology
• Led strategic outsourcing team that successfully implemented integrated global strategy
• Managed numerous CRM/Call Centers Worldwide
• Worked with corporate team to set up and manage operations for new divisions
• Team leader for online customer support for several new product developments and introductions
• Created customer knowledge base applications project that delivered increased customer retention GROUP PRESIDENT, CUSTOMER RELATIONSHIP MANAGEMENT (CRM), Harris Interactive, 1997-2000
• Managed marketing research and online CRM call centers & outsourcing business support group
• Created and built a new P&L for a CRM and business intelligence unit
• Business Plan and implementation for new e-commerce division
• Business development and sales for new CRM commerce clients
• Personally participated in numerous market research, public polling and business intelligence projects; managed four call centers, staffing and technology implementations. OTHER EXPERIENCE: Manufacturing/Supply Chain/Marketing Management, Project Management EDUCATION: J.D. University At Buffalo School of Law MBA Simon School at the University of Rochester
B.S. Roberts Wesleyan College
Programs at Stanford University (Operations) and Columbia University (Marketing)