Recruitment and Training Coordinator

P R O F E S S I O N A L P R O F I L E

A resourceful and results driven Human Resources professional with demonstrated success in full cycle recruitment, employee on-boarding, and training. Brings a solid understanding of recruitment best practices, training methodology and design as well as employment and human rights legislation. Highly effective at incorporating creative leadership skills to help employees align with business objectives.

HCR PERSONNEL SOLUTIONS, April 2018- Present

RECRUITMENT AND TRAINING COORDINATOR

The Recruitment and Training Coordinator collaborates with the branch manager to develop and execute the recruitment plan, source new talent and facilitate the onboarding process

• Establish a hiring and orientation schedule process to meet client needs

• Manage all recruitment activities including job fairs and on-site client hiring initiatives

• Onboard new hires and effectively train them on policies, procedures, employee rights, health and safety and business system information

• Create candidate pool for current and new orders

• Develop and manage job descriptions on marketing platforms

• Update, manage and enter new hire and employee information in company database

• Create and implement recruitment tracking; present findings to Branch Manager

• Collaborate with Branch Manager to develop recruitment plan and marketing strategy based on current business need and performance

• Successfully cultivate relationships and industry presence resulting in overall business growth

• Maintain training data and records, update with legislative and company specific information as required

• Track and update industry specific training and compliance certifications for temp employees

STARBUCKS COFFEE, 2015 - 2018

STORE MANAGER, 2016 - 2018

ASSISTANT STORE MANAGER, 2015 - 2016

Responsible for overall store operations, customer service, people management and improved profitability.

• Create and execute staffing strategy creating district benchmark

• Increased employee engagement and customer service score by 8 points and increased business performance by 10% Year over Year

• Year over year Gross Margin improvement and 3% growth of controllable contribution

• Fuel the talent pipeline by developing and promoting direct reports and recommending external candidates

• Maintain records of attendance, documented conversations and pay in paid outs for employees; creating and maintaining employee files to house this information

• Deliver performance management conversations, reviews and merit increases

• Ensure employee time sheets, including regular and benefit hours, are accurate and submitted though weekly payroll processing

GAP INC, 2011 - 2015

ASSISTANT GENERAL MANAGER of OPERATIONS, 2014 - 2015 ASSISTANT CUSTOMER EXPERIENCE MANAGER, 2011 - 2014

The Assistant General Manager (AGM) supports the General Manager (GM) with the business strategy, customer engagement, operations, people management and merchandising in the store.

• Improved store’s employee engagement score ranking from lowest to second highest in Canada

• Develop recruitment strategy for seasonal needs and execute recruitment and training programs

• Facilitated new employee on-boarding and managed in-store sales associate training program

• Ensured store team completed and adhered to AODA, MSDS and JHSC training and government safety standards

• Assisted GM with sales associate performance management

• Managed store’s payroll budget and employee time sheets

• Responsible for maintaining employee files with training and personnel documentation

PEOPLE TO GO, 2010 - 2011

RECRUITER (IT)

Performed full cycle recruitment including creating and posting job advertisements, composing interview questions, conducting interviews and handling wage negotiations.

• Ensured job postings met the requirements of clients

• Initiated reference and back check process

• Participated in RFP procedures to assist in client pool building and to increase firms competitive edge

• Assisted with new employee set up in company HRIS (Bullhorn and Quickbase)

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