Manager Engineering

Vipin Kumar 702-***-**** ︎ *********@*****.***

SUMMARY

Information technology leader with extensive experience orchestrating large, complex software development projects. Demonstrated abilities in strategic planning and managing IT initiatives to provide innovative technology solutions. Experience working with Fortune 500 companies as well as startups. Proven track record in leading large-scale programs with budgets up to $20 MM. Proficient in building and managing vendor relationships and business process outsourcing. AREAS OF EXPERTISE

Strategic/Tactical Planning • Budget Planning/Administration • Internet/e-Commerce Technology Systems Architecture/Systems Engineering • Vendor Relations • Product Management Project Planning/Management • Business Process Management • Business Process Outsourcing SELECTED PROJECTS

• Led Quote-to-Card, a strategic initiative, for improving internal processes at Blue Shield of California; successfully implemented BPM based solutions that reduced costs, improved productivity and efficiency.

• Implemented e-commerce initiatives for contract underwriting business, from conception to production deployment & support; analyzed processes, developed strategic plan, managed budgets, coordinated resources and monitored performance.

• Built technology team and product from scratch for a startup company, taking the company revenues from zero to several million dollars.

• Managed development of trading software leveraging e-commerce infrastructure and providing improved customer experience.

PROFESSIONAL Experience

Director IT, Blue Shield of California

The charter of Quote-to-Card was to make Blue Shield of California “easy to do business” with and improve internal processes through business process re-engineering using state of the art BPM technologies. The goal of business re-engineering efforts was to reduce the application turn-around time from days to hours, through improved process, productivity and monitoring.

• Shortened the enrollment processing time from days to hours by launching the BPM solutions for Individual & Family and Small Group lines of business

• Developed a three-year roadmap for Quote-to-Card initiative that involved building a new platform and launching multiple applications across lines of businesses

• Established a BPM Center of excellence that provided expertise, resources and governance for projects across the company resulting in uniform processes

• Implemented the technology platform using IBM WAS/WPS, FileNet, Oracle and Kofax

• Setup an offshore development center through an outsourcing company in India resulting in $2.5MM savings for the project

• Outsourced the data entry process to a BPO vendor resulting in yearly savings of $1.6MM

• Managed strategic and operating budget of $20MM for Installation & Membership division Program Manager, PMI Mortgage Insurance Co.

PMI Group is an international provider of credit enhancement products and lender services that facilitate mortgage transactions in the capital markets. Responsibilities encompassed providing technology leadership, ensuring business focus and collaborating with corporate executives regarding IT needs and solutions.

• Implemented several initiatives including automated underwriting, paperless underwriting and self- service program for originators resulting in savings of millions of dollars

• Managed in-house development teams, vendors and system integrators on IT projects

• Led group wide initiative of using RUP based development methodology that resulted in managing risks and on-time, on-budget delivery.

Chief Technology Officer, Excambria Inc.

Excambria developed a web-based platform that integrated content from websites and legacy systems, and facilitated transactions with third-party sites.

• Architected a patented technology that submitted parallel search requests to websites, filtered content based on pre-defined criteria and completed transactions in a user-defined workflow. Vice President Engineering, NetClerk Inc.

NetClerk provided web-based solutions for contractors nationwide as application service provider in business to government space.

• Planned and developed a web based product that allowed contractors to submit construction related permits in a hosted environment.

• Launched and supported the product in 2000 cities across nationwide. Senior Manager, Charles Schwab

• Created vision and strategy for the Desktop product for active investors

• Managed a team that developed the StreetSmart trading system; the system combines stock trading, portfolio management and watch-lists in a single application providing better response time and improved customer experience over browser.

IT Manager, Sun Microsystems

• Managed analysis and design of cost management system for Finance and worldwide manufacturing divisions using publish/subscribe paradigm. The system integrated data from various databases through Sun's information highway. It cut the time required for cost forecasting over 75% and provided "what-if" modeling.

• Implemented business reengineering process of sales compensation (multi-tier resellers) using web- based solution reducing compensation cycle from 45 days to less than 7 days; the system provided Sun's resellers an on-line access to data over Internet and helped the company in making compensation decisions faster.

EDUCATION

MBA, Santa Clara University; BS (Electrical Engineering), Delhi College of Engineering TECHNICAL SKILLS

E-Commerce • Web Services • SOA • BPM • Agile • RUP • OOA&D • J2EE/Java • XML IBM Websphere/WPS • Oracle/FileNet/Kofax • Solaris • Linux • MS Project

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