Customer Care Executive

CURRICULUM VITAE

SHIKHA BHATIA Email: *****.****@*****.***

# ***, ******** *****, ******* ****, Zirakpur MOBILE: 623-***-****

Delhi

CAREER OBJECTIVE:

To work in a challenging and stimulating environment of an esteemed organization, where my potential would help in contributing towards the success of the company and in turn achieve self-development and growth.

EDUCATION QUALIFICATION:

Class

Year

Board/university

10th

2003

C.B.S.E

12th

2005

C.B.S.E

Graduation

2008

Panjab University

COMPUTER EXPOSURE:

Microsoft word, excel and power point skills with fair knowledge of internet

WORK EXPERIENCE:

Worked with IBM Daksh as a Customer Care Executive for 24 months

Worked with Dell International as in technical support executive for 30 months

Worked with Cognizant Technologies (Google Process) as a senior analyst( Temp SME) for 7 months.

Worked as Quality Auditor for 1 year.

PERSONAL SKILLS:

Problem solving abilities, good verbal and written communication skills, ability to deal with people, willingness to learn, team facilitator hard worker.

PERSONAL PROFILE:

Name : Shikha Bhatia

Father’s Name : Mr. Varinder Kumar Bhatia

Mother’s Name : Mrs. Rita Bhatia

Spouse Name : Sahil Sood

Nationality : Indian

Date of Birth : 12 Nov, 1986

Martial Status : Married

Hobbies : Net Surfing, Listening to music

.

Languages Known : English, Hindi & Punjabi

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Place: Shikha Bhatia

Date:

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