Security Officer Customer Service
Resume:
CURRICULUM VITAE
SECURITY OFFICER/CCTV -OPERATOR
Name: James Gyagenda
Nationality: Ugandan
Email: *********@*****.***
Mobile: 052*******
Gender: Male
Visa status: Employment
Profile Summary
Professional Summary:
A Professional Security officer/ Agent with over three (3) years of security guarding experience, remains on high alert at all times and maintains excellent security coverage. Quick thinker Very organized with an excellent attention to detail, multi-tasker, creative and can work on flexible schedule. Very positive attitude and takes pride in my personal and team performance.
Key Skills:
Conducting risk assessment
Managing physical security
Access control systems management
Patrolling
Incident management
Conflict resolution
Security report writing
Basic CCTV Operations
Electrical installations and fittings
Computer applications and operating systems.
WORKING EXPERIENCE
COMPANY: MIND MUSCLE SECURITY-DUBAI- UAE
POSITION: SECURITY OFFICER /RECEPTION AREA, 2018 to Date
LOCATION : SANDS INFRA COMMERCIAL BUILDING– DUBAI INTERNET CITY
Job Responsibilities:
Receiving and attending to clients/guests coming into the Building
Taking and giving messages on behalf of some busy office personals
Responding to the basic queries of a visitors, scheduling the appointments
Maintaining detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmospheres.
Patrol outdoors as well as room hallways and activity areas.
Observe and attentively monitor movement of people and property from and to the establishment
Round outdoors as well as room hallways and activity areas. Vigilantly checking entrance gates.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Asker Security Services, Kampala, Uganda
Position: Security Guard / 2014 – 2017
Job Responsibilities:
Patrol outdoors as well as room hallways and activity areas.
Observe and attentively monitor movement of people and property from and to the establishment
Round outdoors as well as room hallways and activity areas. Vigilantly checking entrance gates.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Providing proper guidance for the visitors.
Providing apparent on location security and prevention presence.
Watching out for, reporting and dealing with cynical or unusual activity.
Patrolling & monitoring the outside car park, shop floor, and general building.
Locking up premises and ensuring the gates, doors, and windows are secured.
Completing the fire alarm, safety checks.
Authorizing the entrance and departure of workers & visitors
Maintaining security and safety of people and property in assigned area by observation, intervention and reporting
AFRICA NEW LIFE MINISTRIES, KAYONZA, RWANDA
Position: Administration Assistant/Receptionist August 2009 – 2012
Job Responsibilities:
Attending to phone calls.
Receiving and attending to clients/guests coming into the office
Organizing files of different sections and department to their appropriate places.
Taking and giving messages on behalf of some busy office personals
Responding to the basic queries of a visitors, scheduling the appointments
Maintaining detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmospheres.
Managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve company objectives.
Providing customer service and organizational skills; thrive within detail-oriented and meeting deadlines
EDUCATION
2009 – Certificate in Computer Applications and Operating Systems.
2008 – Certificate in electrical installations and fittings- (Craft -II)Nakawa Vocational Institute-Uganda
2005 - Uganda Advanced Certificate of Education (A- Level) – Muyenga High School Kampala-Uganda
2003 - Uganda Certificate of Education (O-Level) – Mengo Senior School, Kampala-Uganda
LANGUAGES
English – Fluent
REFERENCES
Available Upon request
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