Customer Service Administrative Assistant

MOSES MATHEW

Email id: ********@*****.***

Contact: +964*******

OBJECTIVE:

Seeking a challenging career in Administrative/Accounting/Finance fields and willing to accept responsibility, easily adaptable nature to new environment, willing to listen and learn excellent communication and interpersonal skills.

CAREER HISTORY:

Accounting and Administrative Assistant (March-2012 to March-2013) Thomaskutty & Co., Chartered Accountants – Kerala, India

Responsibilities:

Assisted in the organization and preparation of mid-year taxes for private companies.

Drafted and prepared journal entries, bank reconciliations, account receivables, business budgets.

Prepared summaries of current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.

Prepared and analyzed various financial statements.

Ensured efficient, accurate and timely performance of the company's accounting activities.

Reconciled variance analysis over fifty balance sheet accounts on a monthly basis.

Assisted supervisor make monthly closing process, organized processes and procedures to support

Maintained the contact with various departments on gathering the invoice payables and receivables

Reviewed the payment vouchers and checked receipt vouchers before posting to ledger.

Reconciled financial discrepancies by collecting and analyzing account information.

Prepared special schedules to support income tax preparation for clients.

Reviewed general ledger detail, trial balance, and monthly journal entries.

All duties performed under supervision of company's Chartered Accountant.

Business Development Executive – (April-2013 to March-2014) National Academy of Pre-Recruitment Co. Kerala, India

Involved in working within a Marketing team and responsible for planning, examining, and analysing business development of the study centres and preparing financial statements and other financial reports regarding the assigned study centres.

Responsibilities:

Reporting to senior managers regarding study centre’s finances.

Advising on the financial implications and consequences of business decisions to study centre manager/franchise owner.

Advising canter manager for conversion of admission queries.

Detecting and preventing financial fraud.

Accurately and promptly processing documentation related to contracts and agreements.

Dealing with any financial irregularities as they arise.

Investigating outstanding items and resolving financial discrepancies.

Preparing annual financial statements of study centres.

Conducting regular inspection in study centre.

Developing policies.

Supporting team members on all accounting issues.

Senior Claims Specialist - (Sept-2015 to Dec-2017) Allianz Cornhill Information Services, Techno park, Kerala, India

Involved in Motor insurance claims particularly the recovery aspect of it, based in U.K.

Responsibilities:

Entrusted with recovering Allianz UK’s outlay on motor claims from Third party insurers in cases where the insured is not at fault.

Also undertake recovery of old outstanding cases as well which is more challenging as gaining response & money from Third Party Insurers.

Calling up third party insurers to present outlay and further follow-ups.

KEY SKILLS AND COMPETENCIES

Accountancy

•Ability to effectively present financial information to all levels verbally and in written reports.

•Being accurate under pressure.

•Ability to perform analytical functions and resolve accounting issues.

•Considerable knowledge of modern office methods, practices, procedures, and equipment.

Personal

•High degree of conviction, initiative, and adaptability.

Administrative

Followed up and corresponded with clients.

Developed and maintained marketing resolutions to generate company business.

Efficiently operated company switchboard and provide prompt, courteous and knowledgeable assistance.

Performed diversified business financial administrative duties

Office back up and support for manage.

Coordinated daily tasks and prioritize projects for office.

Create and preserve existing and new client accounts.

AREAS OF EXPERTISE:

I also bring to the table strong computer proficiencies in Tally, Comrade, MS Word, MS and Excel. Please see the accompanying resume for details of my experience and education.

In addition to this experience, I gained considerable customer service skills during my previous tenure as Business Development Executive.

ACADEMIC BACKGROUND

YEAR/ QUALIFICATION / INSTITUTION/ SCHOOL UNIVERSITY SUBJECT/ CGPA%

2012 GRADUATION

CHAND ACADEMY

K.U

B.COM 58.20%

2009 SECONDARY LEVEL

KENDRIYA VIDYALAYA Pattom

C.B.S.E.

Accounts,

Business Studies, 74.80% Economics, Accountancy

2007 ELEMANTARY LEVEL

KENDRIYA VIDYALAYA Pattom

C.B.S.E.

English, Science,

Hindi, Social Science 65.20%

TECHNICAL QUALIFICATION:

Microsoft Office 2003,2007 & 2010 (MS-Word, MS-Excel,

MS-Power point, MS-Access

Tally ERP9.2, Comrade ERP,

Operating System (98, XP, Windows7), Software Installation

PERSONAL DETAILS

Date of Birth : 16 November 1990

Place of Birth : Trivandrum, Kerala

Gender : Male

Nationality : Indian

Languages : English, Hindi, Malayalam

Marital Status : Single

DECLARATION

I hereby declare that the details provided by me in this resume are correct and I have knowingly not omitted/ misrepresented any information. I am aware that the company can use this data for verification purposes and any material inconsistency identified between the details shared above versus actual information would have a bearing on my employment, based upon company policies.

MOSES MATHEW

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