Customer Service Office Assistant
Resume:
IRENE
NENGWENANI
S UMMARY
I possess excellent typing skills, quick writing skills, management skills, communication skills, interpersonal and team work skills and stakeholder liaison skills. My telephone etiquette, customer service and front desk skills are commendable and allow me to put into practice proficient problem solving skills. I am a hard working person who can soar to great heights; someone with extremely imaginative ideas, disciplined, determined and dedicated.
I would like to be part of a dynamic institution and organization where my abilities and ambitions will be appreciated and to be part of a team that is creative and goal oriented.
P E R SONAL DETAILS
Nationality South African
Date of Birth 14 November 1991
Marital Status Single
Driver’s License Code 10
Transport Own
Desired Salary R10 000 – 15 000 per month
Languages English, Sepedi, IsiZulu, Tsonga, Tshivenda Notice Period Fourteen (14) Days
EDUCATION
2010 Matric
Sam Mavhina Secondary School
2012 Diploma in Business Administration Human
Resource Management
PC Training & Business College
2019 Executive Office Assistant Certificate
Academic of York
Modules: SABPP Executive Office Assistant
WORK E XPERIENCE
September 2018 Syntell (JMPD)
Current Roadblock Assistant
Data Capturing
Operating Roadblock Equipment
Report Failure immediately to the Supervisor
Reason for Leaving: Career growth
October 2014 Syntell (EMPD)
August 2018 Office Administrator/Data Capturer
Receiving Traffic Fines Images
Birch Acres, Johannesburg
************@*****.***
S K I L L S
Professional
Proficient
Deadline orientated
High standards
Organised
Data Capture
Quality Control
Technical
Opus
Microsoft Office 2013
Microsoft Outlook 2013
Windows 2008
Internet
2 Page
Capturing (Section 56 and 341 summons)
OPUS – AARTO Payments
Quality Control of batches
Accepting Section 56 and 341 summons batches
Verification of images on opus – AARTO System
Evidence Validation
Prioritizing and allocating Batches to Capture and Quality Control
Uploading and retrieving Natis files on to Enatis system
Exporting image/infringements from qx1 system to opus-AARTO system
Updating spread sheets for daily reports
Extracting Fines images and loading on the system
Printing summons
Updating Postal Management Daily
Court Management
Printing Court Roll
Reason for Leaving: Career growth
November 2011 Edcon (Edgars)
March 2014 Clerk/Cashier
Till Operator
Customer Service
House Keeping
Cash Office
Answering of incoming calls
Reason for Leaving: I resigned to upgrade my studies May 2012 Edenvale Hospital
October 2012 Administration Clerk
Assisting with booking for maternity patience
Opening of files for first visit patient using TPH25B
Maintain good filling system
Answering of incoming calls
Collecting of all discharged patients files $ transfer patients files
Sorting $ filling according to their numbers
Reason for Leaving: Practical work
R E F E R E NCES
SYNTELL (JMPD)
Mr Cosmas Gwede
OPS Manager
******@*******.**.**
EDENVALE HOSPITAL
Mr M Mohlophi
Supervisor
SYNTELL (EMPD)
Mr Sharm Chetty
Manager
*****@*******.**.**
EDCON (EDGARS)
Mr Jerry
Manager
*****@*****.**.**
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