Life Insurance Sales

EDUCATION

Bachelor of Commerce in Accounting And

Finance, May 2016

Calcutta University Kolkata

SUMMARY

A proficient customer service professional with

good administrative, time management and

problem-solving abilities. Seeking a challenging

new position with room for advancement.

PRITI THAKUR

+91-747-***-**** • **************@*****.***

Gurugram, Haryana. 122003

SKILLS

Business controls

Claims processing

Data tracking

Quality assurance

Research skills

Account management

Workflow analysis

Negotiation

Brand management

Finance and accounting

Consulting

Customer targeting

Multi-tasking

Needs assessments

Good communication skills

Team player

WORK EXPERIENCE

Process Executive

Cognizant Technology Solutions Pvt Ltd September 2018 - Present

Input and submitted client information in a

timely manner to facilitate speedy processing

of paperwork.

Answered telephone or online requests and

completed interactions quickly to meet

productivity goals.

Collaborated with Google Adwords department

to respond to questions and concerns

regarding project details.

Developed and executed marketing programs

and general business solutions resulting in

increased company exposure, customer traffic,

and sales.

Maintained a customer satisfaction rate of 96%.

Life Insurance Intership

KOTAK MAHINDRA GROUP FEB 2016 - JULY 2016

Evaluated leads obtained through direct

referrals, lead databases and cold calling.

Attended continuing education courses and

workshops to gain additional insurance

industry knowledge.

Closed an average of 2 new sales per week.

Finalized sales and collected necessary

deposits.

Negotiated new and renewal production goals

with business development manager.

Mentored on an average of 10 entry-level

interns.

Conducted product training programs for the

entry-level interns.

Analyzed sales volume, retention and loss ratio

trends to identify areas for improvement.

CERTIFICATIONS

"Ace of Rookies" awarded by Cognizant

Technology Solutions for delivery business

requirement at the desired time.

Awarded an excellence certificate for qualifying

the Zonal Congress- APC East by Kotak Mahindra

Life Insurance Pvt Ltd Company.

Bagged an award on achieving the Launchpad

status by Kotak Mahindra Life Insurance Pvt Ltd

Company.

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