Sylvester Yiadom
Support Systems Specialist
Obtain a challenging position in the IT industry to utilize my education, technical skills, and allow further growth and development while helping to impact organization’s objectives.
Personal Info
Address
519 NW 55th Ter
Kansas City, MO 64118
Phone
***************@*****.***
linkedin.com/in/syyiadom/
Skills
Troubleshooting Proficiency
System Administration
Software updgrades
Systems configuration & connectivity
(desktop hardware & software)
Strong analytical and problem-solving
skills
Great communication skills
Fast learner with the ability to pick up and
learn new technologies
Strong organization and time
management techniques
Software
MS Windows Server
2012, 2016
Linux/Unix (CentOS
7, RHEL 5,6,
Ubuntu)
JavaScript, HTML &
CSS
MS Office Suite
2012-06 -
present
Systems Support Specialist
Henry W. Bloch School of Management
• Set up and install new computer systems and software for faculty
• Respond to classroom issues in a timely manner
• Troubleshoot and solve common classroom hardware and software issues
• Train new employees on how to better assist professors and diagnose audio visual issues
• Update daily, weekly and monthly calendars to accommodate audio visual systems set up for special events
• Set up and installed equipment such as microphones, IP phones, video screens, projectors and laptops for events and functions such as faculty meetings and conferences
• Run daily system diagnosis on computers in 20 classrooms to get them ready for daily use by faculty
2016-03 -
2017-02
Financial Analyst
KeyBank Real Estate Capital
• Reviewed and analyzed operating statement
• Ordered and reviewed annual property inspections
• Correspond with investors and rating agencies to provide information as requested
• Submitted loans to pre-watch list committee for review if it is suspected the property is under performing
• Communicated with borrowers, as needed, to discuss property performance concerns, collect market condition information as well as other required documentation as scheduled by the loan document
2011-08 University of Missouri – Kansas City, Henry W Bloch Business School
• Bachelor of Business Administration, Finance
• Academic Honor Roll
• Commissioner's List of Academic Excellence
2017-08 -
2019-12
University of Missouri – Kansas City, Henry W Bloch Business School
• Master of Business Administration, Management Information Systems Available upon request
Work Experience
Education
References