POLLY PITCOCK
Cordova, TN **016
901-***-**** • E-mail: *********@*****.***
Results oriented Human Resources generalist with proven track record in developing innovative HR strategies, implementing cross-functional HR strategic initiatives, and incorporating processes and policies across all levels to achieve corporate goals.
HR Leadership Experience
Corporate Policies
Training and Development
Behavioral Based Interviewing Skills
Recruiting and Retention Strategies
Employment Practices
Performance Management
Compensation and Bonus Plans
Culture and Engagement
Corporate Bench Strength Planning
HR Performance Management Systems
Employee Relations Resolution and Prevention
Mergers/Acquisitions
Professional Experience
Ring Companies– Oakland, TN July 2005 to Present
(Ring Container Technologies, Rapac)
Human Resources Manager
Corporate HR Manager for 20 manufacturing plants and 800 employees.
Policy and Procedures: Develop corporate policy and procedures, serve as advisor to managers on employee relations, conflict resolution and employment practices. Successfully mediated EEOC cases. Stay current and ensure the company is compliant of all relevant HR laws and regulations nationally and at the state level.
Coaching: Perform individual and team coaching using competency based performance management system. Qualified Lominger facilitator for 360’s. Qualified administrator for MBTI personality profile
Training: Develop and perform training for individuals and functional groups on behavioral based interviewing, Ring Career Track performance management, development plans, recruiting and retention, hiring and staffing, supervisory skills, Disc Profile, respect and dignity in the workplace, time management, turnover, and performance management.
Compensation: Provide guidance company-wide for compensation and bonus structure including setting pay levels for job bands and bonuses.
Organizational Engagement: Lead focus groups for purposes of discovering engagement and employee retention strategies and exit survey process
People Development: Provide 360 feedback, development assessments and personal coaching
HRIS System: Workday
Workers Compensation: Manage companywide WC program
Manage vendors and service providers (e.g. assessments, workers comp insurance, recruiters, legal counsel, job boards)
Harrah’s Casino’s – Shreveport, Las Vegas, Atlantic City May 2005 to June 2005
Contract Trainer
Led classroom training for new supervisors at regional training center facilities. Topics included: Disc Profiles, Documentation and Progressive Discipline, Performance Observation, Coaching and Feedback, and Action Plans.
Dryve Inc., Germantown, TN August 1987 - April 2005
V.P. Operations (1997 TO 2005)
Business leader responsible for contributing and building a $9 million business comprised of 10 plant facilities and 19 retail locations. Managed all aspects of business including growth strategies, human resources, and cash management with full P & L responsibility, and provided environmental training and reporting.
Developed and led a staff of 2 Directors and 10 Plant Managers with 270 employees. Analyzed business unit financials to guide growth strategies. Implemented customer focused marketing campaigns.
Coordinated transition of talent through 6 business acquisitions
Managed Benefits, WC, and Property and Casualty
Reduced employee turnover by 33% through the implementation of stronger, targeted hiring practices, management training, and attraction and retention strategies
Created and implemented Best Management Practices
Negotiated vendor contracts resulting in significant decreases of operation expenses: payroll services (30%), telephone (30%) and waste removal (37%)
Dryve Inc., Germantown, TN
Operations Administrator – (1991 TO 1997)
Oversaw 7 plant facilities and 17 retail locations
Established and maintained systems for payroll, human resource programs and systems, accounts payable, FSA planning, manager bonus plan, inventory control, and sales tax reporting
Investigated and delivered opportunities to grow the business and market share
Dryve Inc., Germantown, TN
Management Positions- (1987 TO 1991)
Successful opening of first 3 plants and achieved record plant sales goals
Education
Christian Brothers University MBA
Mississippi State University BA, Marketing
Professional Certifications/Affiliations
Employment Law Cert., Council on Education in Management/ The George Washington University
Member of Society for Human Resource Management, SHRM
Devine Assessment Administrator and Facilitator, Lominger Interviewing Skills and 360 Facilitator Certification, Myers Briggs Profile Administrator
Key Business Competencies
People Development & Leadership
Strategic Planning
Project Management
Financial Analysis /Budget Management
Business Partner
Cross Functional Problem Solving
Influencing Skills
Referred by:
Gateway Group Personnel
www.gatewaypersonnel.com