Administrative Assistant Sales

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Christi Lin Rowley Newtown, Pennsylvania 215-***-****

*******@*****.*** linkedin.com/in/christirowley

Human Resources and Organizational Management

10+ years’ consistently providing vital organizational support and creating effective business solutions Highly detail-oriented and motivated problem solver never satisfied with “good enough.” Deeply held belief that every problem has more than one solution and finding the right solution requires greater drive, perspective, knowledge, and persistence. Honest communicator with superiors, colleagues, and subordinates, trusted to work under senior leadership’s names. Dedicated to designing flexible solutions able to meet new challenges as they arise. Committed to continued education on a wide range of subjects and a devoted believer in knowledge being the foundation upon which effective solutions are built. Uniquely qualified left-brain/right-brain thinker with a background in IT as well as organizational management. Highlights of Expertise

• Kaizen Problem Solver

• Strategy & Business Planning

• Talent Management & Diversity Initiatives

• Disciplinary & Dispute Resolution

• Policy & Regulation Compliance

• Budget Administration & Management

• Global Organizational Health

• Process Redesign & Change Management

• Professional Development Programs

• Team Mentoring and Leadership

Career Experience

Chrysalis Coaching, LLC, Newtown, Pennsylvania

Introduce clients to wide ranging advice and development coaching to help build or rebuild a comprehensive sense of self and to uncover a true love of living. Transformational Life Coach & Life Mastery Consultant (Feb. 2018 to Present) Perform numerous and myriad roles from company management and marketing to coaching and consulting.

Utilize an approach to coaching that emphasizes holistic development, focusing attention on all aspects of personal improvement.

Created company infrastructure built on a model with demonstrated success along with competitive pricing and attractive marketing.

Facilitate clients’ self-directed leadership in laying out a plan for positive life changes and construction of an effective support network.

Ensure clients are equipped with all the tools necessary to follow a plan and achieve life goals. Daiichi Sankyo, Inc., Tokyo, Japan (Oct. 2005 to Feb. 2018) Filled multiple, progressively responsible roles for the company beginning as an administrative assistant and moved up to become an associate manager in two different groups. Associate Manager, Sales Planning Group – International Assignment (July 2017 to Feb. 2018) Executed intensive data analysis, taking into account market/sales numbers as well as competitive analysis and therapeutic characteristics. Facilitated global partner relationship maintenance through written and spoken translation of corporate communications. Facilitated communication between client groups and HR professionals using a more broad-based understanding developed while working for the company in the US. Augmented generalist-heavy personnel in Japan with detailed subject matter expertise. Christi Lin Rowley Page 2

Built national sales strategy that 3000+ sales division members relied upon for fiscal year 2018.

Provided recommendations on remediation strategies to offer solutions for sales force execution issues.

Improved efficiency and accuracy of monthly sales data analysis calculations from 7 hours to 10 minutes with macros programming, shifting analyst time from doing heavy manual calculations, to evaluating the information and providing strategic insights to management and team members. Associate Manager, People & Organization Development – International Assignment (May 2015 to June 2017)

Spearheaded client support and contributed to initial policies and procedures for the introduction of Medical Affairs Division. Reviewed international bench strength to ensure appropriate succession planning and establish learning plans to develop key talent; determined design of program structure based on results. Drove information gathering improvement, contributing information to decision makers and placing the company in a position to succeed. Led global, organization wide organizational health initiative, completing planning only to face challenge of layoffs and budget cuts prior to implementation.

Created and launched diversity initiatives for the forward-facing Japanese organization.

Drove thought leadership with the new leadership development initiative (Luna WiL) to identify and foster women leaders throughout the organization, unmasking blind spots and opportunities for additional value-add. Built-in measures to prevent issues based on extensive subject matter expertise.

Supported new Medical Affairs Division in implementing a culture early on rather than waiting for one to develop, resulting in 5% improvements in performance health and engagement.

Spearheaded internal Global Succession Planning Project, working with Europe, US, Japan, Brazil, and China to establish comprehensive strategy for positioning and developing successors to vital executives and key roles through effective training and responsible experience. Senior Associate, Human Resources Business Partner Field, Parsippany, New Jersey (Nov. 2013 to April 2015)

With a client-base of 720+ employees, handled wide responsibilities including overall organizational health, recognition and remuneration plans, policy and procedure oversight, employee performance assessment and discipline, and advising management on HR initiatives and best practices for sustained success. Provided talent recommendations and assessments to senior sales leadership during internal and external interviews for direct report positions.

Directed organizational health improvement initiative in coordination with Sales, Human Resources, Legal and Compliance to move from the second to first quartile by addressing leadership development and revamping recognition programs.

Examined more than 70 cases of alleged employee misconduct in cooperation with Legal and Compliance counsels and advised management on appropriate responses.

Led efforts to devise and implement new annual Sales Tiering Program for sales representatives throughout the subsidiary.

Led senior sales leadership through Performance and Talent Management processes, to appropriately identify and increase retention of High Professional and High Potential employees. Christi Lin Rowley Page 3

Worked with senior sales leadership to design robust development plans for key talent to strategically address any bench strength gaps and/or High Potential development needs. Human Resources Specialist, Parsippany, New Jersey (Jan. 2012 to Nov. 2013) Led and facilitated peers and SME leads through the rigorous strategic business and budget planning process. Implemented said budget and business plans in cooperation with HR leadership and Finance to produce accurate 12-month forecasts and ensure budgets were adhered to. Collaborated on international HR projects on behalf of the VP of HR with the goal of including US subsidiary needs in all international planning. Compiled and analyzed extensive cross-functional data on the execution of a company-wide reorganization. Ensured VP effectiveness by performing some chief-of-staff and administrative-type duties.

Filled critical support for the VP of HR during periods of intense change management when an 18- month company-wide reorganization affected more than 3,000 staff.

Created innovative solution for critical budget emergency under highly demanding circumstances.

Managed strategic organizational changes and all aspects of the project in partnership with Project Leader to meet all project deadlines and produced template used in later reorganizations.

Received the company's Award of Excellence for stewarding a great department culture, leading to 1st quartile organizational health scores through strategic initiatives to keep communication open and transparent between leadership and employees, and morale high through periods of high change and stress.

Senior Administrative Assistant, Basking Ridge, New Jersey (Oct. 2005 to Dec. 2011) Executed all typical duties of an administrative assistant, head assistant, and office manager at a consistently outstanding level. Hired, on-boarded and trained other administrative assistants for the office. Developed the PDQ for the newly created Senior Administrative Assistant – Sales position based on the functions and service I provided. Trained home office and other sales administrative assistant colleagues on extent of position responsibilities, software functions for MS Office suite, and 7 Habits of Highly Effective People as well as vital organizational skills. Utilized expertise with Japanese culture and etiquette to ensure high level of cultural understanding during onboarding and training as an official corporate training to all employees.

Monitored and addressed regulation compliance for 9-25 District/Hospital Manager and Sales Representative activity, including expenses, programs, budgets, and other sales related activities.

Recognized for exceptional performance in 2009 with a promotion from Administrative Assistant to Senior Administrative Assistant.

Led a training program for administrative assistants in cooperation with two others to bolster core skills, using rich content and garnering immediate management support. Reached 80% voluntary participation.

Developed and programmed a simple-to-use analytical tool for sales management to gain key analytic insights into theirs and their representatives’ business, reducing the time they spent calculating numbers from on average 45 minutes to 2 minutes via programming highly complex macros (self-taught) in Excel.

Additional Experience

General Activity Validation Analyst Janssen Pharmaceutica (via Kelly Services), Titusville, New Jersey Personal Assistant/Lab Admin./Computer Tech. Colgate University, Hamilton, New York Christi Lin Rowley Page 4

Education & Credentials

Bachelor of Arts in Japanese (Honors)

Colgate University, Hamilton, New York

Languages

• English – Native • Japanese – Fluent

• Danish – Intermediate • French – Intermediate

Affiliations

• Co-Chair, Women’s Forum Marketing Committee – Optimized marketing committee operations to provide better learning opportunities for Forum members.

• Member, Pharmaceutical Industry Diversity Network (Japan) – Thought leader for driving equality in the Japanese workplace for women in the pharmaceutical industry, and developing the next generation of leadership

• Member, Yakurouken Bukai (Japan) – Thought leader for a Japanese pharmaceutical industry think tank of NextGen, top Japanese talent dedicated to driving innovation in the workplace. Certifications

• Life Mastery Institute DreamBuilder Coach

• Life Mastery Institute Life Mastery Consultant

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