Human Resources Management

Karen Ann Pfeifer MBA SPHR SHRM-SCP

*********@*******.*** / 716-***-****

https://www.linkedin.com/in/pfeiferka

RESUME

Experienced, credentialed Human Resources executive of 20+ years accustomed to partnering with C-Level Executive Business Leaders to define, lead & execute the global enterprise business strategies

through applied visionary Human Resources Leadership, Talent Management/Acquisition,

Organizational & Leadership Development, Change Management & other related

HR people programs/processes/practices to drive high, engaged performance,

enhance organizational effectiveness & achieve targeted business results.

KEY CAPABILITIES

Proven, visionary strategist with strong planning & operational execution skillsets.

Keen, discerning business focus, critical thinking process orientation with creative problem-solving abilities.

Developer of Human Resources Strategy to integrate & align business, people & activities across functions, processes & teams.

Ability to influence senior executive leaders & establish on-going collaborative internal & external partnerships.

Highly proficient expertise in all aspects of HR transactional & transformational services (i.e. Employment, Compensation, Benefits, HRMS, …).

Experienced in best practice design, implementation & management in HR, HRIS, TA, TM, OD & OE enterprise programs/processes/practices.

Excellent Process, Quality, Project & Change Management skills on enterprise initiatives of global magnitude.

Strong expertise developing & deploying competency frameworks, career pathing & critical development experiences.

Highly effective negotiator in CBA, labor relations as well in external vendor contract management.

Certified facilitator in numerous, high-impact leadership, communication, team & other performance-enhancing workshops/programs.

Experienced development designer, leveraging adult learning principles & multiple Instructional Systems Design (ISD).

Certified, experienced professional executive coach for senior level leadership.

Certified expertise in the analytical deployment of various talent, leadership & organizational assessments including Engagement.

Excellent budget forecasting & management, offset by insightful grant procurement & administration knowledge.

EXPERIENCE

HUNTINGTON INGALLS INDUSTRIES – NNS 2017 - Present

Newport News, Virginia $7B Sub & Aircraft Carrier Manufacturer / 23K+ Employees

Director, Leadership & Organizational Development

w/People Management & Budget Management Responsibilities

Report to SVP, Human Resources & Consultative Work w/C-Level Leaders / HR Leadership Team Member

Key Responsibilities: Full Enterprise Talent Development & Learning responsibilities including Gallup Engagement Studies, Strategic Planning Process, Human Capital Development Plan, Change Management training/deployment, Performance Management, Enterprise Orientation & Onboarding, Leadership Coaching & Mentoring Programs, Developmental Rotations, Functional & Leadership Training/Development, Enterprise Leadership Assessment/Review & Succession Planning/Management, Process/System Reengineering, Consultative Talent & Strategy Services to Executive Leaders, Organizational Restructuring (Business & Functional Groups) & oversight of all other talent management programs/processes/practices.

LEHIGH VALLEY HEALTH NETWORK 2016 - 2017

Allentown, Pennsylvania – (Headquarters) $1.7B Hospitals/Health Network Provider / 10K+ Employees

Director, Talent Acquisition / Management

w/People Management & Budget Management Responsibilities

Report to SVP, Human Resources & Consultative Work w/C-Level Leaders / HR Leadership Team Member

Key Responsibilities: Full Enterprise Talent Acquisition to Talent Management including assessing, selecting, deploying, onboarding & engaging/retaining talent to build effective organizational capability & capacity for current & future needs. Included in responsibilities: Acquisition & retention strategies & initiatives for operational efficiencies & effectiveness aligned with business vision to provide ultimate health care services, Human Capital Planning, Enterprise Orientation & Onboarding, Consultative Talent & Strategy Services to Executive Leaders, Organizational Restructuring & oversight of other talent management programs/processes/practices that align with business objectives.

CARESTREAM HEALTH INC. 2015 – 2016

Rochester, New York – (World Headquarters) $3B Global Mfr. & Service Provider / 8K+ Employees

Director, Global Talent Management

w/People Management & Budget Management Responsibilities

Report to CHRO & Consultative Work w/C-Level Leaders / HR Leadership Team Member

Key Responsibilities: Full Enterprise Talent Acquisition to Talent Development including assessing, selecting, deploying, developing, onboarding & engaging/retaining talent to build effective organizational capability & capacity for current & future needs. Included in responsibilities: Performance Management, Learning & Development, Talent Review & Succession Planning, Leadership Development, Organizational Design & other OB/OD/OE designs, interventions, strategies & initiatives for operational efficiencies & effectiveness aligned with business direction.

PERDUE FARMS INC. 2009 – 2015

Salisbury, Maryland – (World Headquarters) $7B Global Manufacturer / 20K+ Employees

Director, Talent Management,

Organizational Development & Effectiveness

w/People Management & Budget Management Responsibilities

Report to SVP HR & & Consultative Work w/C-Level Leaders / HR Steering Team Member

Key Responsibilities: Full Enterprise Talent Acquisition to Talent Development including assessing, selecting, deploying, developing & engaging/retaining talent to build effective organizational capability & capacity. Responsibilities include including EEO/AAP, Strategic Planning Process, Change Management training/deployment, Performance Management, Executive Onboarding, High Potential Coaching & Mentoring Programs, Workforce Planning, Engagement Studies, Culture Analysis & Improvement, RACI/RASCI, LEAN & Other Continuous Improvement Process Reengineering, Functional & Leadership Training/Development, Talent Review & Succession Planning for current & future leadership requirements. Consultative talent & strategy services to Executive Leaders, Organizational restructure/designs for operational efficiencies & other strategic initiatives aligned with strategic business goals.

RICH PRODUCTS CORPORATION 2000 – 2009

Buffalo, New York – (World Headquarters) $4B Global Manufacturer / 9K+ Employees

Director, Talent Management Center 2003 – 2009

& Organizational Development

w/People Management & Budget Management Responsibilities

Report to SVP HR & CAO / EVP – The People Network

Key Responsibilities: Full Global Enterprise Talent Acquisition to Talent Development responsibilities including EEO/AAP, Engagement Studies, Strategic Planning Process, Change Management training/deployment, Performance Management, Enterprise Orientation & Onboarding, Leadership Coaching & Mentoring Programs, Functional & Leadership Training/Development, e-Learning/LMS implementation, Enterprise Talent Assessment/Review & Succession Planning/Management, Process/System Reengineering, Consultative Talent & Strategy Services to Executive Leaders, Organizational Restructuring (Business & Functional Groups) & oversight of all other talent acquisition & management programs/processes/practices.

Senior Lead Organizational Development – Enterprise 2002 - 2003

w/People Management Responsibilities

Report to SVP HR & CAO / EVP – The People Network

Key Responsibilities: Full Global Enterprise Talent Development including all Functional & Leadership Development Programs, Functional & Leadership Competency Framework Development, Career Pathing & Development Experiences, Performance Management, Grant Procurement/Administration, Executive Education & Educational Assistance Programs.

Senior Human Resource Business Partner – Corporate 2001 - 2002

w/People Management Responsibilities

WHQ Operations – Information Technology/Systems, Finance, Global Procurement & R&D

Report Directly to CIO-CPO, Dotted-Line to CFO, SVP Global Procurement, VP R&D & EVP-People Network

Key Responsibilities: Full Human Resources function for Corporate Departments (Employment, Compensation, Benefits, Associate & Leadership Training/Development, Performance Management, Compliance, Leave Administration, Policy Development, Conflict Management, Functional Organization Designs/Restructures, Employee Relations, Strategic Initiatives Management & Consultative People Services to Executive Leaders.

Human Resource Business Partner – Operations 2000 - 2001

w/People Management Responsibilities

Report to Sr. Director, Non-Dairy Operations Network

Key Responsibilities: Full Human Resources function for Operations (Employment, Compensation, Benefits, Payroll, Safety/Security, Training/Development, HRMS/HRIS, Performance Management, Disciplinary & Corrective Action Application, Investigations, Compliance, Leave Administration, Policy Development, Labor Relations w/Collective Bargaining Negotiations & Grievance Administration) including a special focus on improvement of Labor Relations, Associate Engagement & reduction in Workers’ Compensation injuries/claims.

PEOPLE, INC. 1995 – 2000

Williamsville, New York – (HQ) Non-Profit $300M Human Health Agency / 3K+ Employees

Director, Human Resources

w/People Management & Budget Management Responsibilities

Report to CAO/VP-HR

Key Responsibilities: Full Human Resources function including leading, developing, delivering & measuring Human Resources transformational & transactional strategies, tactics, programs & services for growing organization (Workforce Planning/Recruitment, Performance Management, Total Rewards-Compensation & Monetary Awards Programs, Benefits Design & Administration, Training/Development, Career Progression/Management, Employee Relations/Culture, HRMS, Compliance & Policy, Disciplinary & Corrective Action Application, Investigations & Peer Review Administration, Safety/OSHA & other people-related programs / practices / processes while leveraging scale & scope efficiencies & maintaining issue-free/non-3rd party intervention status.

ADDITIONAL PROFESSIONAL EXPERIENCE

HR Leader in Heavy Industrial Manufacturing w/Industrial Labor Relations Management

& CBA Negotiations Experience

Current Board of Director Service – Smart Beginnings - VA, Newport News Education Foundation - VA

Prior Board of Director Service – Hopevale - NY

Adjunct College Professor – Labor Relations/Negotiations & Other Senior-Level Human Resources Courses

Prior NYS Licensed Life & Health Insurance Agent - # LA-845019

Detailed Career Experience & Accomplishment Disclosure Provided Upon Establishment of Mutual Interest.

EDUCATION

Master, Business Administration (w/HR & OD Concentration) Medaille College

Graduated 2002 Top Quartile (3.90 GPA) Buffalo, NY

Bachelor of Science, Human Resources Development Medaille College

Graduated 1997 Summa Cum Laude (3.94 GPA) Buffalo, NY

Received Medaille Medal of High Achievement.

Workshops, Conferences & Programs

Korn-Ferry, Vital Smarts, Hay Group, Linkage, Hewitt, DDI, Aubrey Daniels International, Fierce Inc., Corporate University, Career Systems International/Talent Dimensions, Profiles International, Thomas International, Partners in Leadership, Skillsoft, LRN, SHRM & ATD Conferences, Women’s Foodservice Forum, Women In Agribusiness, Kolbe Corporation, Marcus Evans, Deloitte, Gartner Conferences & various others for continued learning agility.

CREDENTIALS

Certified Senior Professional in Human Resources (SPHR-Level) HRCI - SPHR

Certified Society of Human Resources Senior Competency Professional SHRM - SCP

Certified Enterprise Change Management Consultant & Trainer PROSCI

Certified Change Management Consultant & Trainer PROSCI

Certified in Emotional Intelligence (ESCI) Assessments/Workshops HAY GROUP

Certified Leadership Learning Agility & ViaEdge KORN-FERRY

Certified IBM - Facilitative Consultant Program IBM

Certified Leadership Development Facilitator DDI

Certified Leadership Mirror Assessment & Training Administrator DDI

Certified Targeted Selection Facilitator & Administrator DDI

Certified Executive Coach Program LINKAGE

Certified Crucial Conversations Facilitator VITAL SMARTS

Certified Fierce Conversations - Program Facilitator FIERCE INC.

Certified Fierce Accountability - Program Facilitator FIERCE INC.

Certified Fierce Generations - Program Facilitator FIERCE INC.

Certified Fierce Negotiations - Program Facilitator FIERCE INC.

Certified The Oz Principle - Accountability Program Facilitator PARTNERS IN LEADERSHIP

Certified DISC - PPA Profile / Assessments/Workshops THOMAS INTL

Certified Profile Sales & ProfileXT Assessments & Workshop Facilitator PROFILES INTL

Certified Checkpoint 360 Degree Survey & Workshop Facilitator PROFILES INTL

Certified DISC - PPA Assessment & Workshop Facilitator PROFILES INTL

Certified MBTI, FIRO-B, HOGAN & Other Psychometric / Axiometric CPP/PAN/AI INC.

Assessments & Workshops Facilitator

Certified Career Management & Mentoring Workshop Facilitator CAREER SYSTEMS INTL

Certified StengthsEssentials Facilitator TMBC

Certified CPS – Innovation Assessment & Workshop Facilitator FOURSIGHT

Certified Kolbe Indexes Assessment & Workshop Facilitator KOLBE CORP

Certified Leadership Task Cycle 360 Degree Surveys THE BOOTH COMPANY

Leadership / Performance Management AUBREY DANIELS INTL

Organizational Culture & Effectiveness Inventories HUMAN SYNERGISTICS

& Manager/Leadership/Team Surveys

Hogan Inventories HOGAN

Engagement Studies / Survey HEWITT / CEB / GALLUP

Certiport Testing Site Administrator for IT Certifications CERTIPORT

Human Performance Improvement (HPI) ATD

TECHNOLOGY / SYSTEMS

MS Office Productivity Tools (Word, Excel, PowerPoint, Access, MS Project, Publisher, Front Page, Visio, SharePoint)

Various Enterprise Systems: SAP-ERP Modules, SAP-HCM, SuccessFactors, ADP, Workday, US Group Ultipro, PeopleSoft, BalanceTrak, IBM/Kenexa-BrassRing, Hewitt & Other Health HRIS Systems

Maximo, Certiport, Camtasia, Adobe, Concur, Apptricity, HTML & Other Various Web/Cloud Tools

SmartDraw, SigmaFlow, MindMapping, SlideModel & Other Drawing/Graphic Tools

Turning Point Technology (RFD) & Interactive Media (LiveMeeting, NetMeeting, FaceTime, Skype, Green Interview & Other Web & Video-conferencing formats)

Survey Builder Technology (Zoomerang, SurveyMonkey, pan-Performance Assessment Network)

LRN, Skillsoft, SumTotal, Saba, SuccessFactors & Other e-learning & LMS platforms

Social Media (Twitter, Facebook, LinkedIn, Snapchat, Tumblr, …)

MEMBERSHIPS

Society of Human Resource Management (SHRM)

Association of Training & Development (ATD)

Center for Creative Leadership (CCL) – Life Member

Association for Psychological Type International (APTi)

Organizational Development Network (ODN)

The Human Resource Planning Society (HRPS)

Institute for Corporate Productivity (i4cp)

Gartner (Formerly CEB-CLC)

RELOCATION

Open to Relocation / Flexible (Preferably Mid-Atlantic or Southeast United States)

Full Ability to Travel as Required by Position

REFERENCES

Executive Level References & Further Information Provided Upon Establishment of Mutual Interest

Contact this candidate