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Office Customer Service

Location:
Kolkata, West Bengal, India
Salary:
17000
Posted:
December 18, 2018

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Resume:

CHHIRANJIB DAS

Mobile: 700-***-****/983*******.

Email-ID: ac7zx2@r.postjobfree.com

CAREER OBJECTIVE:

To work in an organization that appreciates innovativeness, demands analytical. Provide a challenging and performance driven environment and a wide spectrum of experience to grow and excel in my career. I aim to create meaningful contribution to the organization through my skill and abilities and to continuously improve on my professional knowledge and skill.

PROFESSIONAL SYNOPSIS

Result Oriented Professional possessing nearly 11 +Years’ Experience in Career.

Hardworking, Competent & Efficient.

Smart, Dynamic & Talented to Play a Positive Role in a Challenging Environment.

Good Communicator with Excellent Presentation, Team management / Building & Motivation Skills.

EMPLOYMENT SCAN:

Name of the Company Peace Worth Insurance Brokers Private

Limited–Kolkata

Designation Area Admin

Duration From May 2018 – Till Now

ROLES & RESPONSIBILITIES:

Preparing Monthly MIS Maintenance, Policy Login Process, Underwriting and Maintain the Policy Status, Customer Service Support, Petty Cash Maintenance Monthly wise.

Coordinating with HO Office and HR Department and Coordinating Senior Person, Non-Employee Joining and Attendance Maintain Office Maintenance, Vendor Tracking and Vendor Payment with HO Office Finance Department etc.

Prepare reports based in data extracted from various systems.

Manage and file the office correspondence.

Monitor and manage the office infrastructure.

Help with procurement of office consumables.

Help with data entry and other official work. Mange & monitor attendance and create reports against same.

Name of the Company Bharti Airtel Limited – Kolkata

Designation Activation Officer

Duration From Oct 2012 - Mar 2017

ROLES & RESPONSIBILITIES:

Rresponsible for looking Customer in Customer Experience Department for (FTA-Activation), Employee Verification for Customer Documentation.

Maintains Office Administration& Inward Register/Outward Register & Rejection Register.

Month wise distributor visit & retail distributor meeting & update.

Maintaining rejection & Final Audit MIS and sharing the same with Channel Partner.

Maintains training non employees and maintains a safe and secure work environment. Achieving employee/staff results by communicating job expectations;

Monitoring disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

Name of the Company India Infoline Limited– Kolkata

Designation Admin Officer

Duration From Aug 2010 - Sept 2012

ROLES & RESPONSIBILITIES:

Looking the Admin Department Preparing Monthly MIS Maintenance, Policy Login Process, Underwriting and Maintain the Policy Status, Customer Service Support, Petty Cash Maintenance Monthly wise.

Coordinating with Zonal Office and HR Department and Coordinating Senior Person, Non-Employee Joining and Attendance Maintain Office Maintenance, Vendor Tracking and Vendor Payment with Zonal Office Finance Department etc.

Name of the Company Ivangel Sales & Services Pvt. Ltd. - Unit - ICICI Prudential LIC Limited– Kolkata

Designation Cluster Head

Duration From Jun 2007 - Jul 2010

ROLES & RESPONSIBILITIES:

Looking the Admin & Facilities Department of Urban & Rural Location ICICI Prudential LIC Limited (North Bengal & Bihar) Preparing Monthly MIS and Petty Cash Maintenance of all Branch Location.

Coordinating with own Head Office and ICICI Prudential Regional Office and Coordinating with Senior Person with Admin Dept of ICICI Prudential.

Regular Coordinating with CPA, Housekeeping Management and General Security.

Monthly wise maintenance Attendance of CPA, Housekeeping& Security & Official Monthly Meeting with them.

Office Maintenance Vendor Tracking & Vendor Payment with HO & ICICI Prudential Regional Office etc.

SCHOLASTICS:

2003 Completed B.C.A from under IGNOU university, passed with 60.5% marks.

1997 Completed Higher Secondary Examination from under B.I.E.C Board, passed with 50% marks.

1995 Completed Secondary Examination from B.S.S.E. Board, passed with 55% marks.

TECHNICAL SKILL:

Basic Computer knowledge including Microsoft Office Word, Microsoft Office Excel etc.

STRENGTHS

Good Communication Skill.

Smart, Dynamic & Challenging To Play A Positive Role In a Challenging Environment.

Sincere & Hardworking.

Comprehensive problem solving abilities.

Good Leadership Skills.

HOBBIES:

Travelling

Listening Music

PERSONAL DOSSIER:

Date of Birth : 1st March 1981

Fathers Name : Pran Krishna Das

Gender : Male

Marital Status : Married

Languages Known : Bengali, Hindi& English

Present Address : 6/1 Biren Roy Road West. Shakuntala Park,

Kolkata- 700061

Permanent Address : 6/1 Biren Roy Road West. Shakuntala Park,

Kolkata - 700061

Declaration - I hereby declare that all the Information Furnished Above are true to the best of my Knowledge.

Date:

Place: KOLKATA (CHHIRANJIB DAS)



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