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Customer Service Pharmacy

Location:
Denver, CO
Posted:
December 17, 2018

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Resume:

Kimberly D. Griego, PharmD, RPh

Westminster, CO 609-***-**** ac7ztd@r.postjobfree.com linkedin.com/in/kimberlydgriego Tenacious work ethic...always open to a new challenge Dedicated pharmacist with strong technical writing and communication skills with demonstrated expertise developing, implementing and sustaining clinical pharmacy programs. Committed to excellence in pharmaceutical care and customer service. Excellent interpersonal and analytical problem solving skills with a keen ability to work effectively with cross divisional teams to achieve organizational goals. Key strengths:

Interpretation & Compliance with Regulations Medical Communications Clinical Program Development Literature Research

& Evaluation Evidence based Medicine Formulary Design Drug Utilization Evaluations (DUE) Presentations Relationship Management Process Improvement Medication Therapy Management Computer Skills: RxPertise, Framework, Microsoft Office (Excel, Word, Outlook, PowerPoint), Adobe PROFESSIONAL EXPERIENCE

STAFF PHARMACIST (2010 2012 & 2018)

Providing Per Diem pharmacy services to 2 independent pharmacies Processed/dispensed/compounded orders for various medications and supplies according to prescriptions for independent pharmacies.

Communicated with patients, physicians and other healthcare professionals relative to drug related issues and concerns including order clarifications, dosages, drug interactions, and therapeutic duplications

Provided strong customer service and support. Conveyed information in a clear, concise manner, developed rapport, and established strong relationships with customers

Supervised and coordinated pharmacy technicians' duties related to preparation, labeling and delivery of various medications or supplies according to prescriptions

INDEPENDENT CONSULTANT PHARMACIST (2018)

Providing Per Diem Long Term Care Consulting

Provide pharmaceutical services to long term care residents in a manner that maximizes quality and patient safety. Manage appropriate drug therapy and review of patient medical charts in accordance with federal and state regulations.

Inspected all nursing units within customer facilities

Developed monthly reports for each facility

Supported clinical and operational initiatives within

Participated in scheduled Pharmacy and Quarterly Quality Assurance and Infection Control meetings CONTRACT PHARMACY SERVICES (CPS), Warrington, PA (2012–2018) Providing pharmacy service to 4500+ skilled nursing & behavioral health beds regionally 75+ correctional facilities nation wide CLINICAL PHARMACY MANAGER

Manage clinical pharmacy consulting services ensuring regulatory compliance & accreditation standards are met. Collaborate with physicians, nurses & other healthcare professionals to manage medication therapy and support clinical programs. Work cross functionally with Operations, Corrections, Long term Care, & Behavioral Health divisions improving processes and patient outcomes. Ensured facilities remained 100% free of pharmacy related deficiencies during entire tenure Medical Communications & Clinical Program Development

Authored evidence based medical content for quarterly reports distributed to contracted healthcare facilities

Developed and implemented facility clinical initiatives including preparation for Antibiotic Stewardship implementation and documentation.

Drove strategies for pharmacy programs using clinical expertise and common prescription benefit trends from DUE’s

Succinctly summarized clinical & scientific data to educate client facilities on cost effective disease management strategies

Led P&T committee meetings and formulary design collaborations for appropriate and cost efficient formulary updates

Presented educational programs and in services to healthcare professionals, pharmacy staff and patients Quality Improvement/Management

Recognized by Assistant Director of Nursing for vigilant collaboration contributing to successful Joint Commission Survey

Recognized by Medical Director for provision of outstanding clinical services and excellent customer service

Interprets regulations (CMS, Department of Health, USP 797, etc.) develops updates to policies and procedures Kimberly D. Griego, PharmD, RPh

CONTRACT PHARMACY SERVICES cont.

Staff Development & Training

Supervise day to day operations of long term care consultants for Clinical Pharmacy Department

Audit & provide direct consulting services to long term care, corrections, and juvenile psychiatry facilities

Serve as subject matter expert for pharmacy consultant best practices and competency assessment

Encourage/facilitate pharmacists’ professional development in compliance with current clinical practice and regulations

Lead, train and mentor new consultant pharmacists on establishing and maintaining good working relationships with various facility team members POPULARCARE PHARMACY SERVICES, Lawrenceville, NJ (2000–2012) CLINICAL PHARMACY MANAGER

Provided clinical consulting services to clients and implemented clinical information and education programs. Facilitated and developed formulary documents. Implemented and monitored cost containment initiatives.

Secured and actively managed contact of 2300+ insured patients for prominent Electrical Workers Union

Rendered clinical pharmacy consulting services to patients spanning from neonates to geriatric/hospice

Developed and managed MTM programs improving health outcomes and reducing drug costs

Orchestrated vaccination drives and health fairs to promote wellness and disease prevention

Rectified significant medication safety issue discovered during analysis of controlled substance prescribing anomalies

Streamlined prior authorization process by evaluating PBM communication effectiveness

Led Request for Proposal (RFP) process and selection of new PBMs

Served as drug information resource for physicians, nurses, and medical team members

Educated patients and family on proper use, side effects, and potential interactions Developed Women Seeking Balance and Restore for Men Collaborative Medicine Program Designed endocrinology program to analyze & manage Thyroid/Adrenal/Sex Hormones and provide constant follow up and education for program participants.

Designed education materials and presentations for all practitioners and patients

Designed all communication strategies for practitioner patient interactions

Provided initial assessment, patient education, and treatment implementation

Clinically managed all reassessment and treatment plan changes EDUCATION & CREDENTIALS

Doctor of Pharmacy (PharmD) University of Colorado Health Sciences Center Bachelor of Science (BSPharm) in Pharmacy University of Colorado Health Sciences Center Board Certified Geriatric Pharmacist (BCGP) (2001 20018) Completed Adult Vaccination Provider, American Pharmacist Association (APhA) Completed Adult Vaccination Train the Trainer, (APhA) CPR/BLS for Healthcare Providers

Registered Pharmacist Licenses: CO, PA, and NJ

HONORS AND AWARDS

Elan Innovative Pharmacy Practice

Presidential Citation Award New Jersey Pharmacist Association Fredrick B. Kilmer Award for Outstanding Pharmaceutical Writing New Jersey Pharmacists Skaggs Skaggs Pharmacy Scholarship – University of Colorado School of Pharmacy National Hispanic Scholarship University of Colorado Advantage Scholarship University of Colorado

Denver Regents Scholar University of Colorado

Performance Highlights

has a can do approach,

she is a concise thinker,

her work output is

tremendous, she works

hard to find a version of

solutions to the most

difficult situation.”

excellent clinical skills.”

“Tremendous work ethic.

Her approach to work is

efficient, and her output is

significant.”

“Committed to

collaboration with the

team to create solutions

to problems.”

her team appreciates

her positive demeanor,

excellent communication

skills and the culture of

trust and mutual respect

that she builds.”

“Does an excellent job

analyzing large amounts

of data and places it in a

format, so customers can

understand the specific

steps they are to consider

for reducing costs.”

has a knack for

presenting material in a

concise manner.”

“Process developed to

analyze the data/costs

associated with several

large/complex customers

is an example of bringing

great value to our

customers and their

initiatives to reduce costs

while maintaining

quality.”

has excellent

relationship building skills

and has built a great

rapport with our clients.”



Contact this candidate