SUZANNE SHELDON-KRIEGER, Esq.

Address: ** ********* *****, ****** ****, MO 63088

Phone: 314-***-**** Email: ac7zqp@r.postjobfree.com

LinkedIn: www.linkedin.com/in/Suzanne-Sheldon-Krieger

GENERAL COUNSEL / RISK MANAGEMENT AND COMPLIANCE

Executive Summary:

Tenure: Strategic Legal Counsel with 16+ years of progressive experience

Industry / Focus: Diverse legal skills focused in Healthcare market and Senior Living Services; possess broad experience in Client Relations, Risk Management, Corporate Compliance, Regulations, General Counsel and Litigation

Results: Documented success as Executive Counsel mitigating risk and spearheading “turn-around” solutions; possess an outstanding background in preparing and drafting a wide array of legal documents, motions, and petitions; while maintaining high degree of confidentiality, quality and accuracy

Leadership Style: Detail-oriented, Results-driven, Collaborative, Team-focused, Observant, Diplomatic, Culturally Sensitive, Communicator, Strategic Planner, Business Savvy, Problem Solver, Negotiator, Analytical, Goal-focused, Enthusiastic

Skills and Expertise:

Legal Counseling Regulatory / Compliance Employee Relations Nurse / RN

General Management Standards / Policies Legal Drafting / Research Healthcare

Administrative Leadership Research / Development Rapid Conflict Resolution Leader

Organizational Leadership Team Building Senior Living / Healthcare Litigator

Project Management Problem Solving Dispute Resolution Liaison

Customer Service Client Relationships Issue Management SME

Process Improvement Program Development Case Management Mentor

Certification, Education and Licensure:

CHC: Certified in Health Care Compliance

Juris Doctor: 2002 - Saint Louis University School of Law, St. Louis, MO

oClass Rank: Top 20%

oLead Editor, Health Law Journal, Summer Issue 2001

oEditorial Staff Member, Health Law Journal, 2000 – 2001

oMember, Student Bar Association; and Alpha Sigma Nu

Registered Nurse (RN), Missouri License

Bachelor of Science in Nursing, University of Missouri Columbia, Columbia, MO

Professional Affiliations:

Association of Corporate Counsel; Health Care Compliance Association; American Health Lawyers Association (AHLA): Long Term Care Practice Group, and In-House Counsel Practice Group

Software and Systems:

Various Compliance Management and Risk Software

Microsoft Office: Word, Excel, PowerPoint, Outlook

LEADERSHIP EXPERIENCE

Friendship Village, St. Louis, MO Feb 2017 - Sep 2018

Chief Compliance and Risk Officer

Key Focus:

Led Compliance and Risk Management for new independent senior living organization

Spearheaded compliance training and education for all employees and Board of Directors

Developed resident programs to educate clients on fraud prevention and identity theft

Oversaw / coordinated injury claims, legal issues, litigation, witness interviews depositions, investigations, statement preparation and outside counsel relationships

Conducted contract design, review and revision; including negotiation support

Strategized with leadership on new initiatives for risk, compliance and legal assessment

Key Results:

Chosen as first CCO for this organization

Achieved zero professional liability claims during tenure

Led team to standardized purchasing process across two campuses to increase quality and reduce risk associated with supply procurement

Expertise Utilized:

Compliance / Risk Assessment, Dispute Resolution, Project Management, Customer Service, Client Relations, Vendor Relations, Litigation Process Management, Process Improvement, Contract Management / Negotiation, Program Development, Healthcare

Ascension Senior Living, St. Louis, MO Nov 2014 - Jan 2017

Vice President of Risk Management and Corporate Responsibility (2 years)

Corporate Responsibility Officer (9 months)

Key Focus:

Led enterprise-wide risk management and compliance (35 entities / 11 states and D.C.)

Developed senior living-friendly corporate responsibility education and tracking

Participated in claims management for all senior living claims

Oversaw compliance activities across the organization

Led compliance education and training for the Board of Directors

Oversaw Workers Compensation program for the senior living entities

Key Results:

Standardized compliance procedures and developed materials for Sr. living campuses

Standardized Compliance Training Program across the entire organization

Worked on multiple negotiations for outstanding claims resulting in successful outcomes

Expertise Utilized:

Compliance / Risk Assessment, Dispute Resolution, Project Management, Customer Service, Client Relations, Vendor Relations, Litigation Process Management, Process Improvement, Program Development, Liaison, SME, Problem Solving, Healthcare

Lutheran Senior Services, St. Louis, MO Feb 2010 - Nov 2015

Director of Risk Management and Corporate Compliance; In-House Counsel

Key Focus:

Oversaw corporate compliance functions for a highly regulated healthcare company

Assumed full accountability in administering numerous enterprise-wide risk management activities, including education and training and claims management

Functioned as highly effective liaison among employees, the trial counsel, and insurance carrier in all related risk management and corporate compliance concerns

Utilized expertise in regulatory policy / concerns, False Claims Act and Anti-Kickback Law

Engaged with senior management in formulating and evaluating organization operational plans and policies regarding compliance and integrity standards

Led Lutheran Senior Services Corporate Compliance Committee for compliance-related issues on organizational contracts, services, policies, financial and resident care standards

Performed diverse legal functions including contract drafting and review, outside counsel management on litigation issues, and legal counseling in including regulatory concerns, personal injury, professional liability, contract management, and settlement negotiations

Collaborated with Dir. of Safety, Dir. of Performance Improvement, administrators and organizational leadership to provide guidance to all departments in applying strategic risk management guidelines in line with service, financial, and organizational goals

Key Results:

Presided over Risk Steering Committee and facilitated personnel and leadership development programs while participating in community-based risk committees

Achieved zero new litigation in 4 out of 5 years of tenure

Worked on multiple negotiations for outstanding claims resulting in successful outcomes

Expertise Utilized:

Compliance / Risk Assessment, Dispute Resolution, Project Management, Customer Service, Client Relations, Vendor Relations, Litigation Process Management, Process Improvement, Program Development, Liaison, SME, Contract Negotiation, Healthcare

PREVIOUS EMPLOYMENT

Gonnerman, Reinert and Cantalin, P.C., St. Louis, MO, Of Counsel, Health Care Liability and Risk Management

Carmody MacDonald P.C., St. Louis, MO: Associate, Health Care Liability

Brown & James, P.C., St. Louis, MO: Sr. Associate, Health Care Liability, and formerly Jr. Associate, Health Care Liability

Missouri Attorney General’s Office, St. Louis, MO: Law Clerk, Labor Division

Expertise Utilized:

Risk Management, Dispute Resolution, Case Management, Client Relations, Litigation, Program Development, Liaison, SME, Negotiation, Healthcare

PRESENTATIONS (Selected)

Sheldon-Krieger, S. (2012). When EMRs meet surveyors and other things that go bump in the night. AHLA Long-Term Care and the Law.

Sheldon-Krieger, S. (2013). Analyzing and minimizing HIPAA/HITECH risks for post-acute providers. AHLA Long-Term Care and the Law.

Sheldon-Krieger, S. (2015) HIPAA Updates AHLA Long-Term Care and the Law.

Sheldon-Krieger, S (2016) HIPAA Updates: Current Topics, Enforcement and Cybersecurity. AHLA Long-Term Care and the Law.

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