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Customer Service Sales Representative

Dubai, Dubai, United Arab Emirates
7000 AED
December 17, 2018

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Alina Shabdanalieva

Position : Cabin Crew

Phone number: +971-***-***-***

Whatsapp: +996-***-******


Date of birth: 12th of October 1988

Place of birth: Kyrgyz Republic

Nationality: Kyrgyz

Religion: Muslim

Country of residence: Dubai, UAE

Visa type: Work permit


Mobile Operator « Beeline» Limited Liability Company July 2008- December 2009

Customer service in English and Russian languages

Answer telephones to direct calls or provide information

Search files, databases or reference materials to obtain needed information

Handle emergency calls

Assist children or people with physical disabilities to make telephone calls

English language courses «MK INTERNATIONAL» July 2012- June2013

English grammar teacher

Communication Skills-speak clearly to students, other teachers, and administration officials.

Instruction Skills- explain new ideas and unfamiliar concepts in a clear and concise way so that students can understand.

Writing Skills- teachers write progress reports, notes

Patience- it helps teachers deal with students who act out or have trouble following the material.

Creativity-teachers have to find ways to involve students into their lessons

People Skills-engaging parents and creating healthy relationships with students and faculty will help create a quality learning environment

«Euphoria Parfums» Limited Liability Company July 2014-August 2016

Beauty Advisor

Responding quickly and resourcefully to customer requests or concerns.

Using suggestive selling techniques to increase sales.

Giving information to customers about products.

Up selling and making recommendations to customers.

Serving multiple customers in a short period of time.

Carrying out re-merchandising, display

«Euphoria Parfums» Limited Liability Company August 2016- March 2018

Beauty-advisor, cashier and administrator

Accurately completing cash register transactions.

Receiving store deliveries.

Representing the store in a professional and positive manner.

Creating and maintaining long-term relationships with regular customers.

Assisting in all store administrative tasks.

Taking care of the customers’ needs while following company procedures.

Executing marketing and visual merchandising initiatives.

Occasionally opening and closing the store.

Organizing the display of merchandise.

Assisting customers with choices by providing them with information about products.

Participating in physical inventory counts


"Etisalat " Telecommunications services provider July 2018

Junior Sales Representative

Customer Service

Customer Satisfaction

Demonstrating Products

Maximizing Sales

Achieving Results


Bishkek city, Kyrgyz-Russian Slavic University 2006-2012

Faculty: Humanitarian

Department: Linguistics and Intercultural Communications (English.German)

Speciality: English and German Language Translator

KEY SKILLS AND Competences

Excellent team player.

Self-motivated, reliable with excellent communication skills.

Totally committed to ensuring high standard and used working well under pressure to tight deadlines.

An eye for interior designs and putting showroom displays together.

Achieving business objectives by offering a new perspective on visual merchandising and marketing.

Proven ability to make commercial decisions that make an impact.

Excellent sense of brand empathy.

Fully mobile with exceptional time management skills.


Kyrgyz - Native

Russian - Native

English - Fluent

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