Sylvan S. Tucker

**** ******* ** ***# *** - Sacramento, CA 95827-1976

Cell 916-***-**** - Email: ac7zj9@r.postjobfree.com

Core Strengths

Microsoft Office Tools

Project Management Fundamentals (PMBOK Principles)

Agile, Scrum and Waterfall Methodologies

Primavera P6, JIRA, MS Project, Siterra, SiteTraker, Vortex

Salesforce, PeopleSoft

Software Development Life Cycle (SDLC)

Strong Business Analyst Acumen

Excellent Conflict Resolution Skills

Wireless, Wireline Networks, 4G LTE, XLTE Carrier Aggregation, AWS, PCS, and 5G

Schedule, Procurement and Change Management

Bid request, and review, (RFC, RFI, RFP, RFQ), contract writing, and processing

Familiar with MSA’s, MNDA’s, NDA’s and SLAs

QUALIFICATIONS

I perform capacity and network planning and implementation; I have good business analyst acumen and a very goal oriented technology professional with over 13 years of experience in the telecommunication sector ranging from ordering, provisioning, design circuits, and deploying of next generation network. I conduct network planning, scheduling of network resources, and perform network optimization, and cost benefit analysis in regards to network expense reductions. I run all new equipment installs, network upgrades as an opportunity for savings with an eye on a return on investment (ROI). I am a team player, motivator, good communicator, with proven ability to interface and manage vendors, provide routine updates to internal and external stakeholders and escalate where appropriate. I am very knowledgeable with CDMA/EVDO and GSM, LTE, XLTE networks. I am knowledgeable in contract processing, schedule and procurement management, as well as change management procedures. I am very familiar with CDMA, GSM, UTMS 4G and 5G network deployments.

WORK EXPERIENCES

Network Implementation - Interconnect Transport Engineer

Verizon Wireless: Folsom, CA – January, 2011 to May, 2017

I provide program and project management, as well as perform network capacity planning, network implementation and optimizations. I collaborate with team members as well as outside vendors to partners launch Verizon’s 4G LTE, XLTE network, carrier aggregation, AWS, PCS, carrier aggregation, in order to enhance spectrum bandwidth for capacity improvements so customers can download at faster speeds than before. I coordinate and give guidance to general contractor regarding ISP and OSP work, also ensure work requirement has been met and vendor is paid for work completed. I prepare and issue bids, (RFI, RFC, RFP, RFQ) and the review awarding bids based on cost and time to complete the work required. I write up and submit contract based on the winning bid for legal department review and management approval. I issue change request and track changes through approval and update project records once changes have been finalized. I provide regular status update to stakeholders and executive management, both internal and external. I am familiar with SLAs, MSAs, MNDAs, and NDAs as it relates to telecommunication industry; I am also knowledgeable with FCC tariffs and the local exchange carrier’s network and order process and escalation procedures. I regularly update stake-holders holders via email and live meetings, occasional lead special projects for cost savings across the savings initiative across the Northern CA and Northern NV for 2016 calendar year. Conduct network move add changes, network cost analysis and facilitate a good return on investment ROI) when performing network upgrades, or adding new equipment. I am very knowledge of Ethernet backhaul, Dark Fiber, CWDM, DWDM, IBR, DAS, Small Cells, CRAN deployments. I order, design and coordinate the installs of, SS7, 2A, 2B, and E911 trunks. I am very proficient with TeleCordia Granite, and Web XNG applications, I am also knowledgeable in the local exchange carrier procurement and ordering processes, and their escalation procedures. During my time at Verizon I was part of the Verizon Crisis Response Team, and was responsible dispatching cell on wheels (COW) and or cell on light trunk, (COLT). These were crucial to emergency responders command center and gave them the necessary technology needed to communicate with their team in the flied and provide real time updates. In some rare situation I redeploy services to another backup command center when if the main command center is compromised and need to be evacuated immediately. Complete the migration of the SureWest, Alltel, and Golden State Cellular GSM network into the legacy Verizon 3G network, and later modernize those network to Verizon’s 4G LTE, XLTE network.

Transport Provisioning Engineer

Apex Systems Inc. for Verizon Wireless - Folsom, CA – October, 2010 to January, 2011

I conduct capacity network planning, schedule of network resources, network optimization, and cost analysis in regards to network improvements, with an eye on a return on investment (ROI). I regularly issue, track and manage circuit orders with various vendors for the installation telephony circuits according to MSA, MNDA, NSAs and SLAs. I coordinate installs with Telephone company technician and local Verizon technicians to meet project deadlines and ensure circuits are installed in time timely manner and network migration occurs seamlessly and without customer outages. I was responsible for the design and deployments of DS1, DS3, OC3, OC12, OC48, and OC192 (UPSR/BLSR), SOMA optical networks, as well as SS7, 2A, 2B, and E911 trunk groups. I routinely perform cost reduction via re-home projects and disconnecting old unused facilities. I held regular meetings to update cell technician and keep them abreast of any development issue that may arise, and well need their immediate attention to resolve. I am proficient with Telecordia Granite, WebXNG applications, very knowledgeable in the local exchange carrier ordering process, tariffs and escalation procedures. On some occasion I will coordinate equipment installs with the local provider and or general contractors.

Program Project Manager

Primus Software Corp - Contractor to AT&T MOBILITY

San Ramon, CA – May, 2010 to October, 2010

I conduct capacity network planning, schedule of network resources, network optimization, and cost analysis in regards to network improvements, with an eye on a return on investment (ROI). I was responsible for issuing and manage circuit orders with various vendors related to network optimization, decommissioning of legacy of AT&T Mobile GSM network. I conduct weekly and sometimes bi-weekly conference calls to update key players including stakeholders, who have a vested interest to see the network cost reduce base on company target reduction goals for budget year 2010-2011 fiscal year. I provide training to my peers on an ongoing basis on how to order, provision and turn up telecommunication circuits. I conduct weekly meetings and schedule both technicians and general contracts and provide regular status updates stakeholders. I have a thorough understanding of ordering trunks, including E911, performed move add and changes, of telephone circuits and always making sure they meet the SLAs, MSAs, MNDAs, and NDAs in effect at the time.

Transport Provisioning Engineer

Apex Systems Inc. Contractor to Verizon Wireless

Folsom, CA - May, 2006 to April, 2009

I regularly issue circuit various service orders and track the installation of all circuits. I coordinate installs with provider technician and local Verizon technicians to meet project deadlines. I was responsible for the design and deployments of DS1, DS3, OC3, OC12, OC48, and OC192 (UPSR/BLSR), SOMA optical networks, as well as SS7, 2A, 2B, and E911 trunk groups. I routinely perform cost reduction via re-home projects and disconnecting old unused facilities. I migrate and integrate Alltel GSM network with Verizon’s 3G CDMA/EVDO network. I held regular meetings to update cell technician and keep them abreast of any development that arise and well need their immediate attention, I am proficient with Granite, Web XNG, very knowledgeable in the local exchange carrier ordering process, tariffs and escalation procedures. On some occasion I will coordinate equipment installs with the local provider. Monitor circuit installs as per SLAs, MSA, MNDs, and NDAs in effect at the time of install.

Electronics Technician III

Aerotek for Express Point Technology

Lincoln, CA - August, 2003 to May, 2006

I conduct incoming inspect and verification on ICs, printed circuit boards, and enter findings into BCTOP inventory database and inspect surface mount and through-hole solder is free of defects. I also troubleshooting and repair point of sale machines, communication ports, desktop and laptop computers and servers. Run diagnostic test to very network printers, computer motherboards, hard drives, graphic card, monitors, and Verisign point of sale machines. I maintain test equipment calibration records and re-schedule volt meter, Oscilloscope, signal generators, Network Analyzers, to be calibrated by qualified personnel to meet not only company policy but industry standards. I was a member of the safety team, and often run safety drills, and enact team awareness on how to stay safe on the job and look out for safety violations and reporting as well as taking action.

Network Engineer II

MCI WorldCom now Verizon Business

Rancho Cordova, CA - March, 1999 to July, 2002

I was tasked with the troubleshooting, and repairs of MAE ATM, ATM, Frame Relay, Optical Transport OC3, OC12, OC48’s, DL3800, DL3100, Veri-link CSU, and DS1, data and voice, point to point, multi-point circuits and would escalate to resolve delays and or outstanding chronic issues. I am proficient with MECCA, Netpro, F&E, REAC2001 IDTS, ITS, Ciena, XE-(XCEED) BNX-tool, sniffers, palm server network analyzer, NE (or Network Elements), BERT and OTDR testing. I often train and mentor less junior engineer how to troubleshoot and isolate circuit issues and how to coordinate dispatch of the local exchange carrier and customer vendor meets to rectify customer premise equipment [CPE] issues. I would recommend upgrades to customer and vendors to facilitate better system improvements and productivity increases when it is determined they’re using well above the committed information rate (CIR). I work as temporary group leader on a rotating basis, to oversee a team of 8 people in the repair center to resolve trouble ticket in relation to test and turn-up circuits and restore circuits that are not in working order. I thoroughly follow SLAs, MSAs, MNDA and NDAs that governs circuit install and repairs.

Quality Assurance Inspector

ZWorld Engineering Inc. now Rabbit Engineering

Davis, CA - May, 1997 to February, 1999

I inspect and verification on all incoming ICs and PCB boards and subassemblies per engineering specification, with an eye for capturing nonconformance defects. I also conduct through hole and surface mount inspection for solder defects and cleaning cycle residue. I write up all nonconformance reports on IC parts and PCB boards for the material review board or (MRB the purchasing department is included as part of the MRB team) I submit monthly rejected items for manufactures correction and or credit and keep a records for future reference and decision making. I program motion controller board drivers in C to ensure they are compatible or can work effortlessly in real world environments, such as railway crossings, casino slot machines, robotics, high volume production or industries that require full automation.

EDUCATION

California State University Sacramento

Sacramento Campus (CSUS, CCE) – September, 2017 to February, 2018

Project Management Fundamentals (PMBOK Principles)

ITT Technical Institute

Rancho Cordova, CA 95630 - March, 1998 to March, 1999

Bachelors of Science in Electrical and Electronics Engineering Technology

ITT Technical Institute

Sacramento, CA 95827 - November, 1995 to November, 1997

Associate of Applied Science in Electrical and Electronics Engineering Technology

PROFESSIONAL AFFILIATIONS/Awards

Performance Excellence Spotlight Awards – Verizon Wireless

Letter of Appreciation - Express Point Technologies

Spirit of Excellence Award – MCI WorldCom

National Honor Society - ALPHA BETA KAPPA - Omicron Chapter

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