FREDRICK D. LANGFORD

HOME PHONE 708-***-**** CELL 773-***-****

ac7zfq@r.postjobfree.com

OBJECTIVE: To secure a long term challenging position that allows me to contribute and utilize my skills, experience, education and level of expertise.

WORK HISTORY

9/18 - PRESENT. WESTCHESTER REHAB & NURSING HOME (COOK). Follow weekly recipe book for resident meals. Cook specific dinners for the elderly according to date. Puree food. Make desserts. Serve food to dietary aides. Wash dishes. Clean and santize kitchen Record tempatures of fridge & freezers

8/17 - 8/18 BELLWOOD NURSING CENTER. (DIETARY AIDE) Prepare food for residents Serve food to dining area. Assist cook with meals. Wash dishes and variety of pots & pans Stock freezer with supplies. Sweep & mop floors / kitchen duties

11/09 - 6/15 DAVE BERRY PLUMBING Assist with tools and supplies Handle calls from customers Make appointments Rod out toilets and pipes and general plumbing work

08/05 - 09/08 SCHOOL DISTRICT #89: TEACHER AID / PROGRAM ASSISTANT

Teach and assist other instructors with assignments and class work

Document student behavior

Grade school and home work

Escort kids out of classroom for being disruptive and misbehaving

Restrain children that are aggressive

04/03 - 11/04 COLLECTION COMPANY OF AMERICA: BILL COLLECTOR

Receive and call existing customers and attempt to collect payment for deliquent accounts

Input data into computer for customers accounts

Compute credit card and check payments

Advise customers on their accounts and possible consequences

01/00 - 10/02 PROFESSIONAL BENEFIT ADMINISTRATORS: CLAIM PROCESSOR / CUSTOMER SERVICE

Informed subscribers and facilities of deductiables

Handled inbound and outbound calls

Input data into Microsoft Outlook, Microsoft Word, and Acent

Processed medical and dental claims

Verified benefits

Initiated pre-certification process

05/97 - 12/99 MCI: BILL COLLECTOR

Receive and call existing customers and handle various questions

Advise customers to make payment

Key, print, and store documents

Compute payments and charges

EDUCATION 08/88 - 05/92 SOUTHERN ILLINOIS UNIVERSITY AT EDWARDSVILLE

Major: Business Administration