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Tysons, Virginia, United States
December 16, 2018

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Raja Sekhar Varre


Phone: +1-603-***-**** (M)

Work Permit: Permanent Resident (Green Card)


• Overall 15+ years of Information Technology experience

• 8+ years of expertise in managing the projects as a Manager

• 6+ years of onsite experience of client facing roles with strong client focused results

• Worked on multiple domains - Banking, Logistics, Insurance, IME, Healthcare & e-Learning

• Experience in Global QA Delivery Model of managing projects at onsite and offshore

• Strong Management Skills - Program Analysis, Effort Estimations, Resource Planning, Business Issues Assessment, Developing & Proposing Solutions, Review and Prepare Business Requirements and Testing Strategies, End to End Testing Schedule and RFP responses

• Onshore-offshore coordination for day to day deliverables and act as point of contact

• Coordination with other vendors of the program and business stakeholders.

• Managed a team of 160 associates at offshore

• Conducted project walkthroughs and meetings involving various leads from BA, Development, QA and Technical Support teams.

• Steered the team on BA and QA process, motivated team to build the best practices

• Brainstorming with the team on “what to continue, what to stop, what to start”.

• Played a key role on building the generic regression sets, prioritizing and performing RBT (Risk Based Testing) on need basis

• Organized Automation feasibility study and automation suite developed for the identified test cases

• Communicate plans, BA & QA status and Governance Reporting to all key stakeholders

• Good experience in both Waterfall and Agile methodologies.

• Effective communication skills and record for coordination between globally located teams.

• Involved in stakeholder management, issue handling, relationship building achieving noticeable growths in time for accounts handled

• Providing mitigations to the identified risks

• Participated in Technical Audit programs and prepared Case Studies

• Involved in recruitment drives and a panel member in ELT (Entry Level Trainees) Training program.


Name of the Company Designation From To Duration

Salient CRGT QA Engineer IV 10/2018 Till Date ~ 1 Year Cognizant Technology Solutions Sr. Project Manager 04/2005 10/2017 12+ Years Sum Total Systems India Pvt. Ltd

(Formerly Known as Click2Learn) Test Lead 02/2003 04/2005 2+ Years Domain Duration

Banking & Financial

(EXIM. Ameriprise Financial Inc.) 2 Years 1 Month


(J B Hunt) 2 Years 8 Months


(Blue Shield of California, AmeriHealth Mercy Family of Companies, WellPoint, Xerox) 6 Years 6 Months Insurance

(Liberty Mutual) 9 Months

Information & Media

(Maritz, NBC Universal) 1 Year 1 Month


(Sum Total Systems) 2 Years 2 Months

Company Client Domain Duration

Salient CRGT EXIM Banking & Financial 10 Months

Cognizant J B Hunt Logistics 2 Years 8 Months

Cognizant Liberty Mutual Insurance 9 Months

Cognizant NBC Universal Information & Media 2 Months Cognizant Blue Shield of California Healthcare 4 Years 4 Months Cognizant AmeriHealth Mercy Family

of Companies Healthcare 6 Months

Cognizant WellPoint Healthcare 1 Year 8 Months

Cognizant Maritz Information & Media 11 Months

Cognizant Ameriprise Financial Inc. Banking & Financial 1 Year 3 Months Sum Total Systems <Product Development> e-Learning 2 Years 2 Months EDUCATION

Title of the Degree with Branch College/University Year of Passing MASTER DEGREE in MCA

(Master of Computer Applications) Andhra University 2000 BACHELOR DEGREE in BSCs

(Bachelor of Computer Sciences) Nagarjuna University 1997 XII Board of Intermediate Education 1994

X S.D.A School (I.C.S.E) 1992


Customer Export–Import Bank of the United States (EXIM) Project Title CDR (Claims-Disbursement-Recoveries) Project Duration 10/30/2017 – Till date

Location Washington, DC, USA


The Export-Import Bank of the United States (EXIM) is the official export credit agency of the United States. EXIM Bank is an independent and self-sustaining federal agency that provides competitive and necessary export credit to overseas purchasers of U.S. exports to promote and support American jobs. A robust and fully functioning EXIM Bank can assist the United States in leveling the global playing field for U.S. exporters when they compete against foreign companies that receive the support of their national export-credit agencies. EXIM also contributes to U.S. economic growth and the support of more than a million jobs through the support of thousands of small and medium-sized enterprises (SMEs) around the country. Since 2000, EXIM Bank has provided $14.6 billion to the U.S. Treasury after paying for all of its administrative and program expenses. PROJECT DESCRIPTION:

1. Project 1: Disbursement Portal developed to expedite disbursement approvals by allowing external users to electronically upload disbursement requests for long-term direct loans and guarantees adhering electronic compliance program. It will also provide EXIM with data entry and document storage efficiencies.

2. Project 2: Letter of Credit application developed to file and approve the new Letter of Credit or amendment requests with respect to LC Bank and registered company as Beneficiary to proceed with the related disbursement requests on long-term direct loans and guarantees adhering electronic compliance program and audit process.

3. Project 3: Recoveries application being developed to track the recovery cases of all claims paid under EXIM bank’s guarantee, insurance and working capital programs. Defined process is to maximize recoveries in the most efficient manner and to accurately post the case receipts and disbursements related to asset management division credits. Application will also provide historical data analysis and recovery statistics to senior management. 4. Project 4: Claims – supported production tickets on monthly enhancements and/or defects. Responsibilities

• Point of Contact for BA & QA Activities

• Analyzed the business objectives of the stakeholder

• Proposed solutions to meet their business goals

• Defined “To-Be” system processes & flows through mock up screens (conceptual screens)

• Documented & Reviewed business & functional requirements

• Tracking a comprehensive requirements management plan for each project

• Held regular stakeholder meetings to keep all interested parties updated in project progress

• Acted as a liaison between technology/application teams, support teams, and business units

• Involved in project plan preparations, estimations, resource loading plan

• Conducted application demos to the Business SMEs and Stakeholders and supported UAT phase PROJECT PROFILE:

Customer J B Hunt

Project Title Project Next

Duration 03/13/2015 – 10/27/2017

Location Lowell, AR, USA


Project Next is the program by J B Hunt to move out of Mainframe and re-engineer the systems to SOA platform with the following objectives:

• Improve user experience

• Improve adaptability, flexibility and scalability

• Minimize the risk associated with modernization

• Mitigate scarce mainframe skill set

• Reduce operational cost


• Point of Contact for QA Activities and acted as End-to-End Program QA Manager

• Involved in JAD Sessions, test case review meetings;

• Prepared estimations, resource loading plan, testing milestone dates

• Managed all the below testing activities and lead/coordinated the respective teams

• Functional Testing

• Data Migration Testing (from DB2 to SQL)

• Performance Testing (Load, Stress, Performance)

• Security Testing (SAST & DAST)

• Mobile Testing (on IOS & Android)

• Cross Browser Testing

• Lead the defect triage calls with Customer IT Team and Business Teams

• Sharing the project metrics data – Daily & Weekly Metrics and Governance report

• Monitoring the daily assignments and delivering the completed assignments on the targeted time

• Working with the offshore teams/onshore FTEs on questions, issues, defects and any adhoc situations pertaining to the requirements being tested. PROJECT PROFILE:

Customer Liberty Mutual

Project Title Sales Compensation – Centive – Refactoring project Duration 06/09/2014 – 02/27/2015

Location Portsmouth, NH, USA


Personal Insurance’s Centive application is a packaged vendor solution purchased in 2001 to perform sales commission calculations and reporting. Liberty has since assumed full ownership of source code, and heavily customized the application to support rapidly growing and multi-channel distribution business. While Centive is meeting most business expectations for performance today, adding additional capabilities in a cost-effective and timely manner has proved challenging. Additionally, integration of Safeco Agency Comp plans in 2015 requires immediate action to ensure sufficient capacity and support new functionality. In 2013, the architects performed an evaluation of current business and system capabilities and mapped them against alternative options in the marketplace. The team concluded modernizing the existing system offers the greatest value and least implementation risk for all the Channels. Modernization includes upgrading the system from WAS 6 to WAS 8.5.5, converting EJB’s components to Spring, enhancing security by enabling the SSO through Active Directory, handling errors and to improve the overall application performance. The Project objectives are

• The overall Centive UI application needs to operate with no changes that impact the business. The Target System functions as expected with Single Sign On (SSO) through ADFS and user- friendly error popups in place.

• Resolving few of the existing production issues –removal of triangles in the menu bar, Lead "0" missing for Fields (such as RepID, OfficeID, etc 2nd post kick off while 1st post is running, exporting a retrieved bag and handling of technical error message displays through exception error handling mechanism.

• Improve the overall UI and Posting process performance Responsibilities

• Involved in requirements gathering meetings;

• Providing estimations for the approved testable requirements

• Prepared estimations, resource loading plan, testing milestone dates

• Prioritizing the test cases (to implement RBT whenever required – as a backup plan)

• Lead and managed all the testing activities including test design and execution activities.

• Lead the defect triage calls with IT Team and Business Teams

• Escalate the blocking issues and get the resolution from the respective team.

• Preparing and sharing the project metrics data – Daily & Weekly Metrics

• Monitoring the daily assignments and delivering the completed assignments on the targeted time

• Working with the offshore teams/onshore FTEs on questions, issues, defects and any adhoc situations pertaining to the requirements being tested.

• Providing Knowledge transfer to the newly joined people PROJECT PROFILE:

Customer NBC Universal

Project Title Clarity POS

Duration 02/27/2014 – 05/02/2014

Location Orlando, FL, US


Universal Orlando (UO) currently utilizing JDA’s Win/DSS point-of-sale (POS) system for Retail and Clarity POS for Foods, while Universal Studios Hollywood (USH) utilizes Clarity POS for both Retail and Foods. As part of this project, UO Retail (Win POS) will be transitioned to Clarity POS and all retails in Universal Orlando are required to operate on Clarity as POS (point of sale). NBCU implements this migration from Win/DSS POS to Clarity POS. Daily sales file deliveries will be transitioned from HTP-Link to GoAnywhere, UPIT’s standard tool for file transfer processing. UO’s Clarity and MMS servers will self-process file translations as needed and trade such files directly. UO’s data warehouse will be fed via already-established interfaces with the Clarity Solution Center. This is contrary to the USH POS environment which utilizes a separate application/database server

(known as POSMS) to translate sales files and feed the USH data warehouse. As part of testing, items sale, tender options (through cash, credit card, hotel card, gift card), shipment process, tax calculation, Responsibilities

• Involved in Sprints planning and meetings;

• Providing estimations for the approved requirements

• Prioritizing the test case as per business needs

• System Integration Testing (including Smoke, Functional, Regression and Interface Testing) within a given time will be performed

• Functional Testing: All possible business processes within the system run correctly, data flow between the modules and between the various interfaces

• Ensure any functional stories specific to Clarity POS functional, E2E testing are coordinated and conducted by the appropriate testing partners.

• Correct and successfully retest any Defects in a timely manner.

• Escalate the blocking issues and get the resolution from the respective team.

• Attending daily stand up calls with client and triaging the issues with development team

• Preparing and sharing the project metrics data

• Monitoring the daily assignments and delivering the completed assignments on the targeted time

• Working with the offshore teams/onshore FTEs on questions, issues, defects and any adhoc situations pertaining to the requirements being tested.

• Responsible for implementing best practices and value adds to the project PROJECT PROFILE:

Customer Blue Shield of California

Project Title Shield Advance Program

Duration 09/15/2009 – 12/20/2013

Location Hyderabad, India


Blue Shield of California’s ‘Shield Advance’ is an enterprise wide program that will improve the way BSC services their customers – from bringing new products to market and enrolling members, to processing claims and managing BSC’s network of providers. BSC is engaged in this transformational business program beginning in 2007 and will continue for 8 to 9 years. More specifically, Shield Advance is about migrating enterprise payer systems from legacy to TriZetto’s Facets platform. Part of first phase of the migration will be completed in 2012 and remaining in 2013. Phases two and three will be completed in 2014 and 2015, tentatively. This is a multi-vendor environment where Cognizant is acting as a systems integrator. The different projects under Shield Advance are – Interfaces, Reports

& Letters, Extensions & Services, Output Management and Channel services. The project involves the specification and development of all interfaces and extracts for the ancillary systems (part of the Facets ecosystem) and external vendors.


Customer AmeriHealth Mercy Family of Companies

Project Title Facets Unified Platform

Duration 03/16/2009 – 9/14/2009 (6 months)

Location Hyderabad, India


AMFC business team operates its Lines of Business on seven various instances (LOB’s 100, 500/528, 2400, 1300, 4009, 2800 & 700) of Facets. The processing of data in different modules like Membership, Claims, Providers, Billing, Finance etc across all LOB’s is having high similarity.

“AmeriHealth Mercy Facets Unified Platform” project is to consolidate all these seven Facets instances into three instances. Cognizant is responsible for the Testing of all the process and reports that have been affected by the unification.


Customer Affinity Health Plan

Project Title Monthly Releases & Facets 4.6 Upgrade Duration 11/22/2008 – 3/15/2009 (4 months)

Location Hyderabad, India


Testing mainly involves in end-end validation of Extensions, Interfaces, Reports and Letters which includes inbound and outbound data movement between the interacting applications for Facets 4.31. The purpose of the extensions is to capture the vital data that was captured earlier without any need to modify the existing product. Interfaces are to speed up the data flow between the departments interacting with Affinity both internal and external. Affinity has decided to upgrade the Facets application from 4.31 to 4.61. As part of this upgrade, team has done analysis on the technical impacts and remediation on the custom-built modules like Interfaces, Extensions and Reports surrounding Facets to make the upgrade comprehensive. Team has executed the Analysis & Remediation of the custom-built modules that surround Facets, to make them compatible to Facets 4.51 version. PROJECT PROFILE:

Customer WellPoint

Project Title Senior FACETS Testing

Duration 09/06/2008 – 3/15/2009 (6 months)

Location Hyderabad, India


Senior Facets project involves testing WellPoint and Trizetto Facets Jobs in multiple Functional Areas of Facets like Claims, Provider, Subscriber/Member modules etc... based on the data/requirement given by the client. It mainly deals with the Medicare plans like MAPFFS and MSA. Medicare is a health insurance program for people age 65 or older, people under age 65 with certain disabilities, and people of all ages with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a kidney transplant). Various projects handled as part of Sr. Facets are “Go To Market 2009, Provider Audit & Recovery, National Provider Identifier Phase III, Provider Matching Logic Phase IV, Interactive Voice Response, ACS By-Pass and Blue Exchange 2008” PROJECT PROFILE:

Customer WellPoint

Project Title Specialty Pharmacy Testing

Duration 07/08/2007 – 12/31/2008 (17 months)

Location Indianapolis, Indiana (07/08/2007 – 07/06/2008) Hyderabad, India (07/08/2008 – 12/31/2008)


TurboCAP is a desktop application developed using Gupta SQL. Oracle stands as back end. This front-end referral for ‘Order Management Application’ is used for processing Specialty prescriptions. Specialty Pharmacy is a specific area of pharmacy, which deals with specialty prescriptions such as expensive and complicated drugs for rare or chronic disease. The major modules of this application - Prescription Processing, Drug Processing, Receivables Processing, Patient processing, Configuration and Report Processing.


Customer Maritz

Project Title Maritz Loyalty Marketing

Duration 08/17/2006 – 07/07/2007 (11 months)

Location Hyderabad, India


The project involves re-engineering the existing Vault into a new architecture product. The re- engineered Vault product will provide better performance and security over its older counterpart. Maritz Loyalty Marketing team has to test the various components of the system such as the Customer Web, Contact Center and Batch process. Customer Web is an application where the user can log in and view point details which he has earned from the program. Contact Center is an application, which is used by contact center representative who by logging in can view a customer’s points, order rewards on behalf of the users when users call them. Batch process is the back end process, which involves testing of the DTS packages, which load and unload the data to and from the databases. PROJECT PROFILE:

Customer Ameriprise Financial Inc

Project Title • Day 700 – Project 21 – Work Stream 3 (Mar’2006 to Aug’2006)

• WAS Uplift Projects (Nov’2005 to Feb’2006)

• Employee Portal (Aug’2005 to Jan’2006)

• Al Jazz Application (Apr’2005 to Aug’2005)

Duration 04/25/2005 – 08/16/2006 (15 months)

Location Hyderabad, India


Day 700 – Project 21 – Work Stream 3: Day 700 Project 21 contains web-based applications (J2EE & Microsoft) that are to be re-hosted in the new data center. Infrastructure uplift will be done to applications using Web Sphere Application Server Version 4 or less to Version 5.x. The goal of Day 700 is physical separation from AXP in an efficient and cost effective manner. Day 700 Project 21 consists of re-hosting and uplift of web applications from American Express IPC to Ameriprise LEX. WorkStream-3 consists of uplifted applications - ART, APEX, ALS. WAS Uplift Projects: This program is about of migrating the applications from WebSphere Application Server (WAS) 2.0.3 to WebSphere Application Server (WAS) 5.1. The rewrite of applications to WebSphere 5.1 will enable the organization to move toward Utility Computing Strategy as well as leverage the latest J2EE Standard Application features. This Utility brings significant benefits to applications in the areas of performance, scalability, reliability and availability. Employee Portal: The AMPCentral project is to perform end-to-end navigation testing against the requirements/ presentation specifications for Day-1 launch provided by Ameriprise. The navigation testing would primarily focus on testing the screen navigation site through hyperlinks, menu options menu, GUI/Screen verification, input fields that includes Search engines. This includes test case creation for the requirements that are identified during analysis phase by providing a high test case coverage for all the requirements provided by clients with the test data preparation, navigation testing and re-testing of approved defects, regression testing. Al Jazz Application: Al Jazz is the name of the portal solution for the Amex advisors, where they can access integrated information from tools, e-mail, calendar functions and client data. This Test Plan is one generic document that talks in detail about the Testing process for all the following work streams in this project for the Day-1 Rebranding requirements. PROJECT PROFILE:

Project Title Major Projects @ SumTotal System

Docent 65 SP4, Aspen Service Pack (version - 2.5), Microsoft Business Solutions, US & UK English Localization (Aspen 2.5 Build), QFE (Sustained Engineering) Hot Fixes, Intellinex (Aspen 2.5 & 2.1 Build), Fidelity Investments, Generic Data Synchronization & Migration tool

Duration 02/12/2003 – 04/25/2005 (26 months)

Location Hyderabad, India


Docent 65 SP4: This project is basically to deliver a Service Pack Version 4 to the customers of Docent Enterprise System worldwide. This will help customer to get rid of many bugs in the system on different modules like LMS, Integrations etc. of the Docent product. Aspen Service Pack (version - 2.5): This project is basically to deliver a Service Pack on Aspen2.5 version to the customers of Aspen Enterprise System worldwide. This will help customer to get rid of many bugs in the system on different modules like LMS, LCMS etc. of the Aspen product Microsoft Business Solutions: Handled this project in the US (Seattle) for Microsoft (client) on new environment and new relations. Team co-ordination was fruitful in making this project a success. US & UK English Localization (Aspen 2.5 Build): This is a Localization project of complete Aspen 2.5. LMS, LCMS, Collaboration Center and Instant Messaging are the modules involved in this project. Generic Data Synchronization & Migration tool: As a core team member involved in preparing generic tool(s) for Data Synchronization and data migrations projects. Data Synchronization project migrates the data into Aspen product database. The Synchronization handles all the generic business logic. Actually the data synch projects consumes at least 9 days. After this generic data sync project release, all the synch projects consumes at most 3 days.

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