Candy A. Mazique

Project Manager • Business Analyst • HR Learning Advisor

e-Learning and Training Management • Training and Development

Leadership Proficiencies Include

BA/PM of LMS Implementation team

Agile Methodology Coaching and Management Style

Creation and design of SQL, VBA, and relationship data base

Performance Highlights

Utilized the ADDIE model to create, edit, revise, and enhance Instructor Led and web-based trainings. (Analyze, Design, Develop, Implement, Evaluation)

Management of Training Coordinators overseeing scheduling, resourcing, and execution of specialized training program for employee education after 2011 Macondo Gulf Incident.

Professional Experience

British Petroleum/ACRO (Contractor), Houston, TX May 2018 - Present

Project Manager/Learning Advisor – Technician Program

(Cornerstone OnDemand, Visio, Heavy Excel (Pivot Tables, V Look Up, MS Project, Adobe Connect, My Talent & Learning)

Create effective processes to phase out obsolete and introduce new global training methodology.

Technical writing of LMS instruction manuals, Quick Reference Guides (QRG’s), Standard Operating Procedures (SOP’s), and designing curricula to communicate complex information with ease and understanding by the end user.

PMO of Global Technician Training program implementation project using Agile Methodology.

Set uniform processes for Technical catalogue in all Regions to ensure like global training.

Weekly deliverables to VP of Technical Training and Technician Learning Manager with updates on implementation status and regional feedback.

Audit and analyzation of Training Matrix, mapping courses to ensure value is added for each region. Data cleansing of Cornerstone LMS and de-activation of retired courses.

BBVA Compass Bank/Staffmark, Houston, TX Jan 2018 – May 2018

Business Analyst/Compliance Analyst

(Adobe 10.0 Pro, SharePoint BWise, Administrator, Cornerstone OnDemand, DST Vision, Heavy Excel, V-Look Up)

Ensuring that existing compliance process remains tightly controlled and well documented; reporting directly to VP of Risk and Compliance.

Compliance audits and investigations to discover root cause and resolution of issues.

Conducting research, preparing written analysis of regulations, policies, and industry best practices.

Providing deliverables in timely manner with limited direction for status meetings, coaching, and support.

Leveraging communication to interact with business partners and management team to review all departmental policies for compliance issues.

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MODIS/TWIA, Austin, TX (Remote Position) Feb 2017- Jan 2018 Business Analyst/Project Manager

(Adobe 10.0 Pro, Sharepoint Administrator, Cornerstone OnDemand, DST Vision, Heavy Excel, V-Look Up, MS Project)

Project Manager for Implementation of Cornerstone OnDemand from ADP Learning Management system.

Improving processes and procedures by creating SOP’s and QRG’s to assist end users and Managers.

Providing deliverables in timely manner with limited direction for status meetings, coaching, and support.

Creation, staging, and testing courses, process tracking in CSOD to ensure courses were able to launch.

Lead and direct the selection, training, coaching and development of team members, assuring that the mix of resources are enough to meet the evolving needs of the quality, operational, and product development projects/ programs and key external and internal stakeholders.

Communicating with all project stakeholder and internal design staff to relay project updates and meetings as outlined in project plan.

Develop and maintain strong knowledge of TWIA offerings and Cornerstone OnDemand to serve as a company liaison with to Implementation Team and Stakeholders.

UAT (User Acceptance Testing) for software rollout/go live to test user functionality.

Technical writing to develop branded TWIA/Cornerstone end user guides, Manager guides, and Administrator guides, and Standard Operating Procedure guides for Management team; developed processes and process improvement.

Hines Securities, Houston, TX Aug 2015 - Feb 2017

Financial Business Analyst

(Adobe 10.0 Pro, Sharepoint Administrator, CSOD, Citrix Pro FX, DST Vision, Heavy Excel, V-Look Up, and Pivot Tables)

Logistics of training workshop, creation of profiles, and creation of course catalog,

Managed changes in LMS and Financials systems and business processes.

Negotiated vendor and project budgets and Sales Team logistics.

Completed all training logistics, off-site venues, travel arrangements to training facilities, and approval of staff attendance and reimbursement.

Created reports that entail disbursement of special liquidated investments.

Preparation of financial reports showing loss/gain of liquidated stocks for multiple Client Advisers; creation of portfolio's presenting monetary loss/gain throughout course of multiple investments.

Preparing reports and projections based on analysis; establishing and evaluating profit plans.

Established process for reporting and management of loss/gain reports to clients via stock production spreadsheets and portfolios.

BP Americas/HPP Staffing, Houston, TX Oct 2012 – Aug 2015

LMS & Reporting Analyst/Training Compliance

(SAP OBJ/ Success Factors, VTA, VLE, Web Learn, Remedy, Crystal Reports, Adobe Connect, CSOD, Pivot Tables, Macros)

Hired as Analyst for Global Wells Organization due to BP's 2011 Macondo Incident in Gulf (Oil Spill).

Bi-weekly meeting to brief Key Stake Holders on training compliance statistics and requests; and ad-hoc ABAP reporting revealing history and training statistics.

Created new courses per Deployment plan, added participants based on job groups, and managed restrictions and course requirements per job descriptions.

Creation of SQL and relationship database to record participant reports. Worked with Instructional Design Team to test functionality and recommend change prior to milestone rollouts. Determined best practices for quality improvement.

Management of team of 10 Training Coordinators and all courses held in US and UK.

Ad-hoc course reporting for Domestic and International users to manage compliance.

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Created Global Wells training dashboard which delivered a quick interactive snapshot of training history from 2011 to present date, posting updates to Share Point shared portal.

SME of Implementation team from VTA (RISK), VLE/Moodle, and Web Learn to Cornerstone LMS.

Engaged in planning, scheduling, demand planning, building curricula, providing process feedback, functionality testing, and building user groups based on job description.

Managed statistical data and logistics of Training coordinators, Instructor Led sessions, blended learning sessions, and Online Learning sessions through weekly meetings.

Collaborated with an instructional design team to test and design curricula for new courses.

Deloitte Services LP, Houston, TX Apr 2008 – Oct 2012

Executive Consulting & Project Staffing Asst/Project Controller

(People Soft 9.1 HRIS, Share Point Administrator, APNet, RTrak, SAP, Ariba, SAP Payroll Processing)

Maximized administrative success by directly supporting six Partners, Principles, and Directors and over 90 staff of Managers and Associates for the Consulting team.

Completion of Time and Expense reports of P/P/D's and project staff in People Soft to appropriately allocate hours staffed to specific project codes. Approval of time reports designated to Charge Partner of each group after verification of hours and expenses reports via receipt verification.

Demonstrated sharp analytical abilities when running reports in SAP and processing payroll changes, merit increases, termination final payroll, and LOA's.

Developed and analyzed complex documents such as RFP’s for proposals for HR Integration Bids; training compliance reports to ensure minimum requirements of assigned projects were met.

LyondellBasell Industries/CDI, Houston, TX Apr 2006 – Apr 2008

HR Training and Compliance Analyst

(SAP HRIS, SAP Success Factors before SAP acquisition, Share Point Administrator, Skill Soft)

Expertly led training/development initiatives, including implementing, analyzing, and testing SAP within the department; creating comprehensive training classes in SAP; and publishing training classes for end users to register for workshops.

Creation of SAP Training courses, published pre-work content for completion prior to training workshops, arranged all logistics based on audience turn out, and safety briefing prior to each class.

Reconciled training department purchasing card, facilitator accounts payable, invoicing for domestic and international cost centers, ordering supplies, and further participated in wide-ranging projects to ensure seamless operational processes always.

Created portal sites within SharePoint. Maintained course feedback via Survey Monkey and provided results to management team to discuss opportunities for improvement.

Education & Professional Development

Associate of Arts/Business, Houston Community College, In Progress

Crystal Reports Certification, May 2013

PTIN/Preparers Tax Identification Number, IRS, 2013

EFIN/Electronic Filing Identification Number, IRS, 2015

Technical Summary

Adobe Acrobat 2017 Professional Acrobat Connect BWise Citrix GoToAssist Citrix ProFX Client Central Cornerstone on Demand Crystal Reports DST Vision Field Glass File Site Manager GoFileRoom (GFR) Workflow Manager Globe Workflow Tool Lawson ERP Microsoft Office 365, MS Project, (Advanced User) Microsoft Word, Excel, Access, Power Point, & Publisher Monster Talent Management System My Talent & Learning Oracle Outlook Exchange QuickBooks Remedy Ticket Tracking System SAP/ SAP Business Objects / Success Factors LMS SharePoint SharePoint Collaborate Client Portal Skillsoft Visio VLE/ Virtual Learning Environment/Moodle VTA/Virtual Training Assistant Web Learn Zoho CRM

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