Chioma S. Ogueri

770-***-****,

email: ac7zc7@r.postjobfree.com

Professional Summary

Highly motivated customer service and hospitality professional, also with professional background in court administration and education in management. Possesses a strong work ethic, efficient, diligent, detail-oriented, and value driven.

Extensive background in administration, hospitality, customer service, guest relations, event coordination, and record management.

PROFFESSIONAL EXPERIENCE

SHIRLEY RAYMONDS GLOBAL EVENTS, Atlanta, GA. (07/2014-to 10/2018)

Event Coordinator (Part time)

Supervises and delegates tasks to other services workers.

Coordinates details of events such as conferences, weddings, charity events, surprise parties, trade shows, sales meetings, business meetings, reunions, receptions, seminars, cooperate meetings, banquets, pageants, fashion shows, private parties and conventions.

Calculates budget and ensure they are adhered to.

Visits venue to plan layout.

Schedules speakers, vendors, and participants.

Remains in constant communication with the client, event staff and all outside vendors for each event.

Makes sure decoration and the arrangements suit the ambience for the event.

Negotiates agreements with outside vendors to assure that event costs stay with budget.

Plans and secures group accommodation rooms with hotel reservation department.

Plans, directs, implements and strategize different events and bring it together as a whole.

Manage correspondence and prepares client invoices.

Coordinates event logistics, including registration and attendance tracking, presentation and materials support and pre-and post-event evaluations.

Keeps inventory of backdrops, projections, computers and display materials.

Contracts outsourcing jobs when needed.

SUPERIOR COURT, Fulton County, GA. (06/2000-05/2014)

Court Calendar Clerk

Received and examined legal documents for accuracy, completeness, and conformity to requirements.

Affixed, stamped, endorsed, certified and filed documents

Prepared and maintained documents, and exhibits.

Filed legal documents related to case material documents.

Retrieved and delivered files and documents to court or appropriate parties.

Maintained court records and files.

Prepared documents in conformances with court orders and maintained court records and files.

Issued legal documents such as warrants writs, and subpoenas.

Prepared court calendars and/or scheduled cases for hearing.

Distributed calendars and related case files for review.

Filed, processed, scanned, and entered legal case information into the departments’ computer network system.

Generated court documents for attorneys, defendants, bonding companies, and the general public.

Prepared documentation for defendants to be transported to correctional facilities.

Notified the Fulton County Sheriff’s Department of court processes, including bench warrants, probationary conditions, and court case cancellations.

Prepared bond authorizations, scheduled rule nisi and arbitration hearings, approved uncontested divorce cases, and processed name change requests for attorneys or pro se litigants.

OGUERI LAW FIRM, Atlanta, GA. (04/1999-05/2000)

Legal Assistant/Office Manager

Assisted and enhanced the attorney’s effectiveness by compiling case information, evidence and settlement options.

Tracked cases by supporting the attorney’s trial proceedings.

Kept cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; and document actions.

Scheduled depositions, and helped progress the case by maintaining contact with people involved in the case

Prepared and forwarded summons and subpoenas.

Drafted complaints.

Prepared and filed discovery requests.

Prepared response to opposing council.

Generated status reports.

Kept clients informed by maintaining contact and communicating case progress.

Maintained case costs by verifying outstanding balances with attorneys, clients, and providers.

Managed Daily Operations of the Office

WESTIN, Dunwoody, GA. (06/1996-03/1999)

Front desk/ Phone operator

Greeted guests and provided registration information.

Maintained a great smile that goes with my great outgoing personality at all times.

Used good listening skills to put callers at ease and obtain accurate and complete information.

Implemented ability to speak clearly, distinctly, and with a friendly, courteous tone.

Answered incoming calls and directed them to the appropriate personnel or department.

Answered inquires about public hotel events.

Provided a paging service for hotel guests and employees

Processed guest wake-up calls.

Checked in guests in and out of the hotel

Registered guests and assigned rooms.

Accommodated special requests whenever possible.

Assisted in pre-registration and blocking of rooms for reservations.

Thoroughly understood and adhered to proper credit, check-cashing, and cash handling policies and procedures.

Knew room locations, types of rooms available, and room rates.

Used suggestive selling techniques to sell rooms and to promote other services of the hotel.

Possessed a working knowledge of the reservations department.

Took same day reservation and future reservations when necessary while knowing cancellation procedures.

Used front office equipment while being knowledgeable of the procedures.

Processed guest check-outs.

Performed cashier related functions like posting charges to guest accounts, raising paid out’s, and currency exchange.

Used proper telephone etiquette.

Attended department meetings.

MARRIOTT HOTEL, Norcross, GA (02/1995-05/1996)

Banquet Associate

Worked directly with event Coordinators and/or hosts.

Addressed and fixed any questions or concerns that came up before and during service.

Served the event Coordinator, and hosted the bill of services rendered when requested.

Liaised between the host and employer.

Assisted the manager in setting the work schedule of the staff.

Maintained high standard of presentation and safety of the food.

Assisted in preparation if the meeting rooms or ballrooms for clients

Dealt with irate customers and wrong orders as maybe of concern.

Accurately and easily communicated standards and cooking methods to kitchen staff, and spoke with customers.

EDUCATION

Bachelor of Science Degree in Management

Shorter University-Rome, Georgia

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