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JOAN R. MAGID

847-***-****

ac7z71@r.postjobfree.com

QUALIFICATIONS

Executive / legal administrative assistant and receptionist with experience in multiple industries including a variety of high-technology organizations. Acknowledged for being effective in responding to competing demands in a high-pressure environment. Demonstrated success communicating and liaising across all department levels while discretely handling confidential information. Recognized as being a hard working, organized, and dependable individual performer who can maximize team efforts to insure business success. Profound database management and software skills in: Microsoft Office 2010 (Microsoft Word, Excel, PowerPoint, Outlook and Visio), SAP, Insperity OrgPlus 2012, EIDM, WordPerfect, Smart Label printer Pro, Lotus Notes. Typing at 65 WPM and a Notary Public. Receptionist experienced duties:

• Welcomed visitors in person or on the telephone.

• Directed visitors.

• Maintained security and issues visitor badges.

• Maintained telecommunication system.

• Maintained safe and clean reception area.

• Maintained continuity among work teams.

• Contributed to team effort.

Profound database management and software skills in: Microsoft Office 2010 (Microsoft Word, Excel, PowerPoint, Outlook and Visio), SAP, Insperity. OrgPlus 2012, EIDM, WordPerfect, Smart Label printer Pro, Lotus Notes. Typing at 65 WPM and a Notary Public. PROFESSIONAL EXPERIENCE

LUND INDUSTRIES, INC. – Northbrook, IL. Receptionist/ Administrative Assistant. May 8, 2017 – June 22, 2018

Duties and responsibilities:

• Performed routine clerical and organizational tasks.

• Revamped their whole filing system.

• Answered their phone system, announced calls and drafted messages.

• Scheduled appointments.

• Assisted the owner and CEO of the company.

• Supported other staff.

• Greeted customers, vendors and visitors in a timely fashion.

• Prepared various spreadsheets in Microsoft Excel.

• Processed memos and letters.

• Searched and entered information in the company’s database (Sage). 2

• As orders came in on a daily basis, took shippers and matched them up with their coordinating purchase orders which I then took back to the Shipping Department for further distribution.

• Called customers for credit card information

• Scanned documents on a daily basis

• Faxed and photocopied various information and documents.

• Prepared and made bank deposits for the company

PANERA BREAD – Schaumburg, ILPreparation Lead November, 2016 to present Cook Preparation Lead

Duties and Responsibilities:

Assist in the preparation of meals by chopping vegetables, making salads, and putting together entrees. My other skills include proficiently utilizing a wide range of kitchen tools and utensils, include chopping knives and vegetable grinders.

In addition to my food preparation duties as a prep cook I am also responsible for completing a large number of smaller tasks. Such tasks include ensuring that leftover food is stored properly, performing kitchen maintenance tasks such as emptying the trash and washing dishes, and testing the temperature of food at specified intervals.

ROUNDY’S FOOD STORES - Mariano’s, Glenview West, IL 6/2015 – 6/2016 Department Manager, Guacamole Bar

● Opened department, which included filling ice into compartments and getting the proper vegetables and seasonings ready for the day.

● Unloaded avocado boxes out of cooler and bring to department for the day.

● Prepared vegetable portions for compartments. Cutting, chopping and storing vegetables as needed.

● Prepared large guacamole for sale and demonstration.

● Greeted customers with enthusiasm and prepared guacamole as requested.

● Packaged, labeled and given to customer in a friendly manner.

● Answered all questions in a friendly manner.

● Helped all customers with their questions and directions in store. JEWEL FOOD STORES, Buffalo. Grove, IL 3/2015 - 5/2015 Cashier

● Greeted customers in a friendly and enthusiastic manner.

● Processed transactions quickly and efficiently.

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● Maintained a friendly and cordial relationship with the customers by greeting them and assisting them with all relevant issues.

● Provided customers with outstanding service and assisted them in solving their queries and doubts.

● Created a friendly/positive impression at the checkouts.

● Educated customers about new schemes and promotional activities that could benefit them.

● Refilled supplies and shopping bags and verified cash register balances.

● Maintained registers and all books related to cash transactions and kept them up to date.

● Monitored all the cash reserves and ensured adequate cash reserves in all stations.

● Adhered to security procedures.

COLLINS CONSULTING, SCHAUMBURG, IL – AbbVie, Inc. Waukegan, IL 9/2011 9/27/13 AbbVie

- Contractor

• Receptionist: Greeted visitors in a friendly and enthusiastic manner.

● Produced information by transcribing, formatting, which includes add inputting, editing, researching extensively the internet, retrieving, copying, and transmitting text, data, graphics and organizational charts in Insperity OrgPlus 2012.

● Extensive formatting experience in Word, which includes adding/creating tables, changing margins, section breaks, page wording, footnotes, headers, footers, page numbering.

● Conserved executives’ time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.

● Maintained executives’ appointment schedule by planning and scheduling meetings, conferences, teleconferences in Outlook and travel arrangements.

● Onboarding of contractors, both on shore and off shore. Handling of HR confidential documents to process.

● Welcomed guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.

● Maintained customer confidence and protects operations by keeping information confidential.

● Completed projects by assigning work to clerical staff; following up on results.

● Prepared reports by collecting and analyzing information.

● Secured information by completing data base backups.

● Provided historical reference by developing and utilizing filing and retrieval systems.

● Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.

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● Ensured operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

● Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

● Contributed to team effort by accomplishing related results as needed. PAIGE PERSONNEL - SNI COMPANIES 5/2010 – 8/2011

Contract positions, temporary positions

Performed high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings for senior-level executives, maintaining quality, professionalism while delivering all services. CAREER EDUCATION CORPORATION 8/2005 – 3/2010

Legal Administrative Assistant

Supported 7 attorneys in the legal department managing corporate legal operations. and directly reported to 4 attorneys.

• Receptionist: Greeted visitors in a friendly and enthusiastic manner.

● Achieved production targets and deadlines by managing day to day work functions on time.

● Produced and formatted highly successful, multiple documents, contracts, redlining leases/documents, letters, and memos, organizational charts and school maps using all Microsoft software.

● Worked directly with the VP of Real Estate and paralegal managing real estate leases, property information and entering into several online databases; maintained and updated property files; managed vendor and customer relations.

● Increased internal and external customer satisfaction by answering and routing calls professionally to proper attorney.

● Scheduled meetings for all lawyers in the department; escorted visitors to staff members' offices, along with providing hospitality service arrangements as requested by staff.

● HR - Ensured timely delivery and receipt of important information while at the time maintaining confidentiality, composed and distributed inter-departmental memorandums (e-mail, documentary and voice).

● Made domestic and international travel arrangements for superior management accurately. 5

● Established and maintained electronic records management system for all incoming and outgoing correspondence while also establishing and maintained separate filing systems for each manager.

● Produced and formatted PowerPoint presentations for senior executives’ meetings and conferences demonstrating creativity and competency around content. MENTOR 4 - OFFICE TEAM - ADVANCED RESOURCES 2/2004 – 7/2005 Contract positions, temporary positions

• Receptionist: Greeted visitors in a friendly and enthusiastic manner.

● Interpreted and distributes information concerning agency programs and procedures.

● Coordinated the preparation, editing, and distribution of correspondence, reports, studies, forms, and documents.

● HR - Ensured timely delivery and receipt of important information while at the time maintaining confidentiality, composed and distributed inter-departmental memorandums (e-mail, documentary and voice).

● Coordinated general office duties such as ordering supplies, performing basic bookkeeping work, and assisting with general human resources work.

● Coordinated meetings, conferences, and seminars.

● Developed and maintained filing, record-keeping, and records management systems.

● Developed administrative and technical policies and procedures.

● Responded to inquiries regarding technical program or administrative regulations, policies, and procedures.

● Participated in the planning and execution of an agency program.

● Compiled and edited data for charts, graphs, and databases, and prepared summaries or reports.

● Assisted in researching technical issues.

● Answered and routed phone calls, taking messages, and greeting and directing visitors to the appropriate staff.

Performed high-level administrative functions and clerical support in large corporate settings for senior-level executives, maintaining quality, professionalism while delivering all services for:

● Walgreen Co. - Legal Assistant to, Senior Attorneys, Real Estate / Law Division

● Morgan Stanley - Executive Administrative Assistant to Director Of Administrative Services WSM Gaming - Executive Assistant to Director of Real Estate Services

● Nextel - Contract Administrative Assistant to Director of Real Estate Services 6

UNITED STATES CELLULAR CORP., Chicago, Illinois 1/ 1991 - 12/2003 Commercial Real Estate Administrator

● Managed accounts payable reviews and authorizations for real estate department. Analyzed landlord reconciliation’s and adjustments negotiated settlement of disputed claims for rent and pass-through, authorized payments and insured prevention of duplicate processing.

● Monitored, reviewed and updated real estate attorney on lease expirations, renewals and made stay-or-go recommendations. Exercised renewal and termination rights.

● Oversaw the comprehensive transfer and assumption of tenant responsibilities in connection with market acquisitions and divestitures.

● Established procedures for and supervised the routing, execution, custodianship and safekeeping of commercial lease documents.

● Guided the preparation of reports for executives and auditors summarizing commercial lease obligations.

● Coordinated with accounting to set up appropriate corporate record documentation for cost center control.

Administrative Assistant to the Director of Engineering

• Receptionist: Greeted visitors in a friendly and enthusiastic manner.

● Provided administrative support for the Director of Engineering and 4 other key managers in the department and provided operational support for the engineering department including RF Engineering (Regional Engineering Groups); Training and Development; Contract Engineering Services, Special Projects; Engineering Budgets and Financial Analysis; Systems Engineering.

● Produced word and data processing, which included text documents, spreadsheets, databases charts and diagrams accurately and timely to managers.

● Made preparations for departmental presentations and special projects including conference, hotel, and travel and hospitality arrangements.

● Supervised other administrative personnel and assigned work to other Engineering Department personnel.

● Maintained department’s confidential human resources records and transmitted necessary records changes to the Human Resource Department.

● Coordinated all new hire process for Engineering Department making sure of a smooth transition.

● Purchased computer equipment and supplies for the Engineering Department and ordered office supplies for the Director of Engineering.

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● Managed the department’s purchase orders, coded invoices and distributed to Accounts Payable efficiently

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EDUCATION

Associate Degree, Business/Law, Moser Business College / Robert Morris College, Chicago, Illinois

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