G I S E L L E B O R J A

SUMMARY

Sales Lead currently at Express LLC with over 8 years of customer service experience and 2 years in retail management. Programming student with an interest in computer hardware and software, eager to gain hands-on experience in a professional setting. Proficient in Microsoft Office, point-of-sale, and Windows/MAC operating systems. Quick, efficient, and dedicated to driving results as part of a team. EXPERIENCE

2014-Present Express Sanford, FL

Sales Associate (2014-2016)/Sales Lead (2016-Present)

Build rapport with customers and ensure an excellent shopping experience.

Set direction for the day in order to make company goals.

Responsible for store operations, capabilities, shipment, and inventory.

Train new hires and provide them with knowledge and skills for success. 2012-2014 Charming Charlie Orlando, FL

Sales Associate

Uncovered needs of customers and suggested items accordingly.

Managed cash wrap and fitting room, keeping both clean and organized.

Assisted in visual merchandising and inventory.

2008-2010 Forever XXI Wesley Chapel, FL

Sales Associate

Engaging customers and providing an excellent fitting room experience.

Ensured space was clean and organized for guests and coworkers. EDUCATION

2018-Present Seminole State College Sanford, FL

Working towards a Bachelor of Science degree in Information Systems Technology, with specialization in Programming and Cyber Security.

( 8 1 3 ) 8 1 7 - 3 3 6 5 • Z E L L E 9 1 @ H O T M A I L . C O M 1 8 0 7 L A N D I N G D R A P T D • S A N F O R D, F L 3 2 7 7 1 2011-2015 Valencia College Orlando, FL

Graduated with an Associate of Arts degree in General Studies.