Principal/Senior Engineer Principal Systems Engineer
Extensive RF Engineering and Microwave experience related to Industrial Control Systems/SCADA/IP Network Architect, Industrial Automation, Information Technology Cybersecurity
Qualifications Profile
Performance-focused, multifaceted, and highly organized professional, offering extensive experience in the information technology field, encompassing system planning and engineering. Adept at facilitating field quality and standards validation test; evaluating technical alternatives; as well as, developing and maintaining radio system platform roadmap and features. Equipped with solid interpersonal skills in establishing productive rapport with individuals of diverse backgrounds.
Subject matter expert related to SCADA operation/system design operating over integrated radio and IP networks e.g., ASTRO 25 7.x, MotoTrbo (DMR), conventional digital radio; as well as microwave transport (e.g. Harris/Alcatel-Lucent/Eclipse), RF propagation and link analysis for wide-area public safety/commercial radio networks.
Extensive experience (over 20 YRs) in troubleshoot/design/application interface related to distributed RTU/PLC subsystems for distribution/automation/smartgrid applications and unique SCADA design/operational characteristic associated with operation over integrated radio and wired IP networks, including Wi-Max (IEEE 802.16) WAN/MAN networks.
Areas of Expertise
System to Board-level Troubleshooting IP Network Architecture, Cybersecurity – Penetration testing, IP Network Testing and Configuration WiFi-LTE Air-to-Ground and Satellite Communication Methodology
Automation Control Systems Distribution- SCADA Regulatory Compliance IP Networking Wireless LANs Microwave Transport Fiber Optic Transport
Professional Experience
AeroTek (contractor) - gogo Inc., Chicago, IL (Sept 2017–Dec 2018)
RF / Radio Access Network Engineer NextGen Air-to-Ground Solution 2.4 GHz LTE Sept 2017–Dec 2018
Conducted performance testing on NextGen Air-to-Ground (WiFi/LTE/802.1x) provided engineering services/support; Conducted/design of lab and in-flight tests as well as working with 3rd-Party LTE equipment engineering teams to validate theoretical/design measures vs measured parameters.
Analyzed RF link budgets and designed lab simulations/test layouts; conducted digital protocol validation tests for corresponding active antenna array and alignment, as well as, tracking EMI/RF environmental issues/Spectral capture/analysis.
Evaluation of mix-mode digital analog data interface of LTE subsystems (including eNodeB, CPE, Active Array-Antenna In-Flight WiFi noise/environmental testing).
Performed RF validation tests and troubleshooting related to in-band management (etc., BW/links ID assignment/configuration/network management).
Performed Business Airline Flight Field Testing
Strong working knowledge of ARINC-429/MIL-STD-1553 protocol/testing
RF site coverage and link verification tests
Motorola Solutions Inc., Schaumburg, IL (1996–2016)
Principal Staff Engineer Central Systems Engineering Aug 2005–Dec 2016
Primary Tier2/Teir3 Technical Support and on-site engineering service/support; Performed direct hands-on on-field as well as working with local field engineering teams to test, measure RF links (RF link analysis/budget), antenna alignment, as well as, tracking EMI/RF environmental issues.
Performed validation testing of tower-top amplifiers (lab/field environment0, RF performance testing, site surveys, drive tests.
Performed microwave validation tests and troubleshooting related to in-band management (BW/links ID assignment/configuration/network management).
Extensive experience/training/use of RF monitoring tools, Anritzu/HP/MOT/Bird/ Communications Vector Network Spectrum Analyzer; O-Scope; as well as, vendor specific network management/configuration tools (ACATEL/HARRIS/Eclipse mWave; Canopy/PTP WiMax/mesh-networks; Preformed NM performance configuration tests to customer validate operational constraints.
Expert troubleshooting skill to quickly determine root-cause issues and provided detailed reports/analysis documentation.
Rendered exceptional global technical support for integrated voice and data radio systems, internet protocol (IP) network, and supervisory control and data acquisition (SCADA) systems with more than $50M revenue on each system.
In field as well as in-house troubleshooting /design / interface of distribution automation subsystems for electric utilities across the America’s region.
Coordinated with Field Engineering, Customer Support, and Product Development teams to provide guidance and technical expertise to effectively address systemic issues of large radio system (ASTRO 25, MotoTrbo, conventional), SCADA, ACE3600/ACE1000 application software review, IP networking, and product integration.
Work with interfacing and network communications for general PLCs: Siemen (SIMATIC/S7-15xx/17xx), Profibus/Modbus.
Developed Customized IP Network/Wireless Architecture for specialized customer security/real-time applications/redundancy requirements.
Extensive troubleshooting and collaborative analysis with Field/Product/Design Engineering Teams
Provided assistance in enhancing systemic issues into a centralized knowledge DATA BASE while addressing system issues across Global Field Engineering Support teams.
Collaborated with the Senior Management Team in providing effective analysis of alternative resolution choices, and successfully balanced technical and business goals.
Trained and supervised a team of system support engineers as well as Tier1/Tier2 - 24/7 Customer Care and Systems Integration Support Call Center Intake Team.
Facilitated extensive systems integration testing and validation and customer system tagging.
Offered technical expertise to integration engineering staff and exemplified skills and knowledge of current system release standards.
Held responsibility in assessing technical alternatives and coordinating appropriate migration plans.
Presided over field quality and standards validation test in compliance with Association of Public-Safety Communications Officials-International (APCO), public safety, and NFPA 1221.
Career Highlights:
Formulated process improvement initiatives to monitor issues; thereby improving quality metrics and root cause resolution cycle time by 23% year-over-year.
Drove efforts in attaining an average annual reduction in case closures of 18%, thus enhancing system maintenance costs and customer satisfaction goals.
Established a reputation for consistently achieving and surpassing business goals.
Significantly lessened maintenance cost, cycle time, and number of systemic defeat issues related to product design field integration issues.
Expertly oversaw an exploratory team in creating a new radio interoperability solution, thereby enabling disparate radio systems to communicate for first responders, public safety, and government entities.
Took full charge of launching the Motorola MotoBridge Product family.
Supervised the Internal Engineering Team, to integrate a third-party vendor to interface for a mobile repeater solution product; thus boosting subscriber revenue by $2.5M annually.
Formulated and presided over a series of technical training courses for field engineering over the Americas region to assist engineering in addressing customers’ concerns and surpassing customer satisfaction expectations.
Earlier Positions Held:
Senior Systems Engineer Lead Systems Engineer Systems Planning
Education
Cyber Security Management Certificate Dec 2017
Illinois Institute of Technology – School of Applied Technology, Chicago, IL
Bachelor of Science in Electrical Engineering and Computer Engineering
Wayne State University, Detroit, MI
Certifications
Six Sigma Yellow Belt 2009–Present
Cybersecurity Applied Technolgy Certificate Illinois Institute of Technology 2017
SANS Certificate Cybersecurity for Industrial Control Systems 2011
SANS Certificate SCADA and Process Control Security Summit 2011
Professional Development
Cyber Security, IP Network analysis and troubleshooting, Ethical use of Cyber Penetration Tools/Methods
Expertise: IP Network Protocols, TCP/IP, MODBUS/TCP/IP, UDP 2016
IEEE 802.11x (WIFI), 802.15.4 (WirelessHART, ZigBee … etc.), Sensors, IP Network Architecture 2016
Public Safety/Government Radio Systems Design and Technical Support MSI 2016
APCO P25/Motorola ASTRO 25 / MotoBridge / MotoTrbo / DMR /LTE-PS MSI 2016
Programmable Logic Controllers System Programming Design MSI 2016
Embedded CPUs and Real-time Applications Operations Training 2016
Computer Aided Dispatch (CAD), Fire Dispatch, Siren Alerting systems MSI 2016
ASTRO 25 (APCO 25) Advanced Radio System Training SR 7.17 2016
Motorola Industrial Internet of Things (IIoT) Training 2016
Motorola SCADA Value Added Reseller Engineering 2016
Professional Affiliations
Audio Engineering Society – Chicago Section
Illinois Society of Professional Engineers – Associate
Awards
MOTOvation Award Global ASTRO Product Solutions 2014
Six Sigma Quality Awards 2012 and 2013
Innovation Symposium Award (SCADA System Design) 2010
United States Patent Award 2005
North Americas Group Overachievers Award 2000
Intellectual Property Disclosure # 4637H 1999
Activities
Volunteer Tutor, Science, Technology, Engineering and Mathematics (STEM) Students
Technical Acumen
Microsoft Office Suite
Word Excel Outlook PowerPoint
Operating Systems
Windows Linux VxWorks
Software Programming
C# C++ VMware FPGA IDE Xilinx-Vivado VHDL Python Ladder
IEC-61131-3 MATLAB, Simulink XILINX/Vivado National Instrument
Motorola ACE3600/ACE1000 PLCs Modbus-TCP/IP Motorola Astro P25
DMR PS-LTE Radio Platforms
Others
InTouch/Wonderware-OMI/SQL Windows Environment RF/IP Debugging/Test Tools RF Servicing Analyzers Measurement Tools Rohde-Schwarz HP
Techtronix IP Network Analyzers CISCO JUNIPER MSI Embedded Firmware Testing/Troubleshooting SW Platforms
Patent
Cunningham, J. C. (2005). Patent No. 6,912,387 B2. Washington, DC: U.S. Patent and Trademark Office.