Shirley “Dean” Smart, PHR, SHRM-CP

Kennesaw, GA ac7yu6@r.postjobfree.com 770-***-****

SUMMARY

Human Resource Professional experienced in compensation, benefits, payroll, employee relations, project leadership, analytics, process improvement, and budget management.

GLOCK, Inc. Nov 2015 to May 2018 Smyrna, GA

HR Manager-Compensation & Benefits

Four (4) direct reports / two (2) departments; mail services and payroll

Key data contributor for benefit renewal, P&C, and total rewards statements

Investigated employee relation issues; advised appropriate discipline, coaching/counseling, termination

Collaborated extensively with auditors during preliminary and year-end

audit processes – 401K, GL, P&C, etc.

Analyzed and developed competitive compensation, shift differential, incentives, bonus plans within company policies and government regulations

Oversight and audit of bi-weekly & monthly payrolls (Paychex)

Directed and audited the collection, calculation, and entry of personnel/payroll data (Selerix, MS Dynamics AX, John Hancock, and Paychex)

Reviewed and approved changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers

Point of contact for employee benefits, 401k hardship, loans, and roll-over requests for 500+ FTEs

Organized, communicated, and conducted annual benefit open enrollment

Administered benefits and provided appropriate reporting / ERISA, STD, LTD, FMLA, ADA, COBRA, EEO-1, VET-4212

Designed written communication to educate all employee levels on changes to benefits, compensation, and personnel policies

Managed project(s) from program or vendor research to implementation/ go live

Directed IT regarding laws effecting payroll and benefits within scope of project

Knapp Logistics Automation, Inc. Sept 2013 to Sept 2015 Kennesaw, GA

HR / Payroll Manager

Established HR department for the U.S. affiliate of a global company

Oversees 100 FTE – exempt and non-exempt, multi-state payroll, garnishments, semi-monthly payroll

Migrated systems from ADP to Insperity and trained employees on new system

Commission calculation, verification with accounting, and paid with payroll, per employee contract

Created and maintained the organization's Human Resources dept. by evaluating, planning, and implementing, HR policies, programs, and best practices

Project Management – Researched, contracted and implemented new

benefits, time and attendance, and performance review systems in 2014

100K annual savings realized with change to new vendor for benefits

Managed employee relations I.E. disciplinary progression, discrimination,

harassment, performance reviews

Collaborator between Global HQ (Austrian) & U.S. Corporate HQ

Planned and executed Team-Building and Corporate Events

Alorica Sept 2012 to Sept 2013 Kennesaw, GA

Sourcing Recruiter

Led project to hire temp workers for short term Federal contract assignment(s)

Strategized recruitment sourcing initiatives at local colleges and job fair events

Developed system to track progress of over 1,000 Call Center candidates

IBM (contract) June 1998 to March 2011 Kennesaw, GA

Marketing Operations / Budget-Expense Analyst

Liaison/Managed contractor Eight (8) supervisors relationship in relationships with IBM

Managed advisement to supervisors in HR, Payroll, and employee relations with 300+ contract employees

Consultant to 4 Senior Executives regarding Marketing budget expense, annual budget deployment, and reallocations proposal

Prepared/ presented numerous reports resulting from in-depth analysis of internal marketing resources

Tracked $145M North American Marketing and Infrastructure Budget

Continually analyzed internal processes, recommending corrective action

Developed expense and headcount forecasting tool for 300+ global

employees

Utilized Databases, SAP Ledgers and Lotus Notes Database Applications

Administered proactive audits per Sarbanes-Oxley, took corrective action

for compliance

Point of contact with Finance and Operations Teams

SME, Subject Matter Expert to Marketing Team(s) in purchasing databases

Skills

oMicrosoft Office Suite / Advanced Excel, PowerPoint, Word

oVLOOKUP, Pivot Tables

oHR Program/Project Management

oData systems – Payroll, Time & Attendance, Benefits – ADP, Paychex, Selerix

oPerformance Review

oAnalytical reasoning

oStrength in reporting

oBudget Forecasting / Budget vs. Actual

oReportWriter

oJohn Hancock – 401K

oMS Dynamics AX

EDUCATION AND TRAINING

2014 Certificate in Human Resource Management, Human Resource Management

Kennesaw State University

2013 Accounting Diploma

Middle Georgia Technical College

CERTIFICATIONS AND HONORS

PHR - (Professional in Human Resources)

SHRM- CP (Certified Professional) SHRM (Society for Human Resource Management) Member Atlanta

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