Senior Account Manager Senior Enterprise Sales Manager

SUMMARY OF QUALIFICATIONS

–Highly organized, astute, and customer-focused professional, offering over 12 years of accomplishment-laden experience in all facets of sales and account management; coupled with strong background in new business development and B2B sales across all applicable channels.

–Results-driven executive; recognized as a top-performing sales manager with proven history of success in generating revenue, increasing sales, and attaining customer satisfaction.

–Strategic leader and subject matter expert; equipped with impeccable business acumen in bringing new businesses and implementing growth tactics to ensure bottom-line results, profitability and continuous progress.

–Proactive team player; effective at securing transactions and establishing long-term relationships and strategic alliances with key customers and business partners to identify opportunities, maximize client base and gain repeat business.

AREAS OF EXPERTISE

Territory Management Client Prospecting, Acquisition, and Retention Sales Analytics and Forecasting

Product Selling Customer Needs Assessment Contract Negotiation Staff Leadership Customer Service

PROFESSIONAL EXPERIENCE

Verizon Wireless § Various Locations (2006-Present)

Senior Business Sales Manager, Sales and Technology Basking Ridge, NJ 2012–Present

Motivate and provide guidance to SMB Sales Team to meet and exceed sales revenue targets, while maintaining a high level of customer experience

Preside over one-on-one coaching sessions with sales representatives on competitive IOT products and service

Ensure alignment of business sales representatives approach and customer understanding with company’s strategic direction

Actively promote sales success across the business line and guarantee employee and customer retention by fostering a team-oriented, inclusive work environment

Coordinate directly with customers and vendors to establish and cultivate business relationships

Prepare and present reports in SFDC showing sales results and establishment of sales initiatives or action plans based on review of sales analytics

Take charge of reviewing territory alignment and administering Salesforce.com utilization

Conduct close monitoring of sales performance of representatives on a daily, weekly, and monthly basis

Proactively participate in the strategic account planning with key enterprise accounts and introduce customers to software as a service (SaaS) partners

Key Accomplishments:

Received four-time promotions to various positions within the enterprise channel for demonstrating exceptional work performance

Earned recognition as top business account manager for July by through excellent performance

Drove key initiatives toward the attainment of the following increases:

–96% quota in 2016;

–3% in year-over-year (YOY) sales in Fiscal Year 2017; and

–127% sales quota year-to-date (YTD) 2018

Strategic Account Manager, Verizon Enterprise Solutions Basking Ridge, NJ 2012

Demonstrated interpersonal skills in maintaining and growing relationships with assigned and developing strategic enterprise accounts

Dealt with creating and implementing strategic account plans with key enterprise accounts, while guaranteeing high level of customer satisfaction

Organized and facilitated global sales meetings and ensured achievement of global sales revenues and targets as well as customer satisfaction through quarterly business reviews

Held responsibility in selling software applications to enhance businesses efficiency and identifying opportunities within different areas of the business departments

Key Accomplishments:

Served as the driving force for the successful closing of two large enterprise deals, which resulted in the generation of over $800K in revenue

Established reputation for attaining and surpassing sales growth by 129% for the second quarter and 107% for the third quarter

Major Account Manager, Basking Ridge, NJ 2011–2012

Spearheaded contract negotiations and strategic sales plans development and execution to maximize the utilization of wireless solutions, while sustaining profitable growth

Exhibited competency in cultivating strong strategic relationships internally with Legal, Finance, and Operations departments

Interacted regularly and provide prompt response to major Fortune 1000 clients requests

Key Accomplishments:

Successfully met sales quota by 113% in fiscal year 2011

Gained distinction as top MAM in IOT sales for the fourth quarter of 2011

Made major contribution in developing and initiating effective strategic sales plans along with companies, which obtained $1M to $3M in annual revenue

Business Account Manager, New York City, NY and Long Island, NY 2006–2011

Carried out prospecting, cold-calling, networking, and referrals to acquire new business in assigned territories

Exhibited proficiency in applying solution-based selling techniques to determine customer needs

EARLIER CAREER

Bethpage Federal Credit Union § Bethpage NY

Specific Job Title

EDUCATION

Master of Business Administration in Business Management: 2018

Strayer University § Basking Ridge, NJ

Bachelor of Science in Business Management: 2001

Molloy College § Rockville Centre, NY

PROFESSIONAL TRAINING

Value-focused Selling Axiom Sales Training Advanced Sales Negotiations Strategic Sales Presentations

Salesforce.com

ACTIVITIES

Board of Directors, TKO Strong Foundation (2015–Present)

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