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Customer Service Data Entry

Location:
Houston, TX
Posted:
December 13, 2018

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Resume:

**** ****** **** **.

Houston, TX *****

713-***-**** ac7ymk@r.postjobfree.com

John C. Negrete

Objective

To obtain a position that will allow me to learn and improve skills and enable me to use my strong organizational skills and ability to work well with people. I am confident you will find my qualifications strong and well grounded.

Experience

2018 Cheniere Energy INC. Houston, TX

Mailroom Clerk

Responsible for handling USPS mail and small packages, pulling and staging product materials, track incoming/outgoing packages, packing and creating FedEx shipment arrangements foreign/domestic, customer service, assisted with office functions, office and classroom setups, sorted incoming corporate mail. Neopost IN-700 Series Mailing Systems.

2004 – 2018 Fiserv (formerly Personix) Stafford, TX

Presort Coordinator 2015-2018

Responsible for up to 68 personnel consisting of temps and permanents, ordering materials, pulling and staging product materials, scheduling regular/overtime for employees, coordinating pick up times and supervising the loading/unloading of USPS trucks, Neopost IS 5000/6000 Mailing Systems, producing daily mailing paperwork for USPS clerk, creating and loading of daily sort plan on each (5) NPI 8000 machines, training new personnel, free floated during peak periods to assist other departments, Pitney Bowes Flowmaster, performed preventative maintenance & troubleshoot mechanical equipment.

Lead person in digital department 2008-2015

Fully trained in Spartanics M-500 Die Cutting Systems, 409 encoders/inkjets, fully experienced in running Xeikon 5000 printing press, ordering supplies, tracking jobs, reproducing insurance cards, performed preventative maintenance & troubleshoot mechanical equipment.

Lead person in print/Xerox department 2004-2008

Ordering supplies, tracking jobs, remakes, OCE 466 printers, Xerox docutech copier, HP T260 mono press, Otto Kunnecke PPS-M to full performance, Neopost TA-12 Tabber, MBO T49/4X Folding machine, Polar Mohr 76EM paper cutter, 5S coordinator, supported two senior managers in all facets of printing daily operations. Supported three senior managers in all facets of daily print operations, training instructor for new personnel in machinery operation, performed preventative maintenance & troubleshoot mechanical equipment.

Military Experience

2000 – 2002 Corpus Christi, TX

Personnel Support Detachment (PSD)

Supervised and trained 3 employees on all facets of office operations, Provided customer service to over 1000 Active duty, Reserve & Retired Navy personnel, Supported four senior managers in all facets of office operations, Implemented tracking program for payroll changes, Handled numerous incoming telephone inquiries, Responsible for maintaining over 3000 personnel files, Supervised filing system reorganization, Extensive experience with data entry, utilizing the Navy Pay and Personnel System, a Windows-based program.

1996 – 2000

USS Thomas S. Gates (CG-51), Home ported in Pascagoula, MS

Responsible for maintaining over 350 personnel files, Prepared letters & correspondence utilizing Microsoft Word, Maintained reports utilizing Excel, Supported three senior managers in all facets of office operations, Helped streamline course and personnel qualification filing, performed preventative maintenance & troubleshoot mechanical equipment.

Military Awards

Navy & Marine Corps Achievement Medal

Navy Good Conduct Medal

Education

2012 - Lone Star Community College, Houston, TX.

2001 - Navy Standard Intergraded Personnel System, New Orleans, LA.

2000 - Petty Officer Leadership Continuum Coarse, Pascagoula, MS.

1996 - Personnelman Basic “A” school, Meridian, MS.

1996 - Navy Basic Training, Great Lakes, IL.

1995 - Waltrip High School, Houston, TX.

Special Skills

Skilled in word processing & data entry

Experienced in customer service

Supervisory experience

Various types of administrative experience

Software: Windows, Microsoft Word, Excel, PowerPoint

Various types of print/production equipment

References available upon request.



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