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Customer Service Administrative Assistant

Location:
San Marcos, TX
Posted:
December 13, 2018

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Resume:

SUMMARY

SKILLS

EXPERIENCE

JACKIE VILLARREAL

*** ****** **, #**, *** Marcos, TX 78666 H: 512-***-**** ac7yit@r.postjobfree.com ADMINISTRATIVE/ OFFICE MANAGER/ DIRECTOR OF MARKETING Managed office duties including answering phones, data entry, filling, typing, Customer service, receptionist, and information desk clerk, creating spread sheets and data entry, 10 key and Emails. I have great customer service skills, I can Transmit and receive messages using any telephone switchboard. I have a positive attitude, I'm ambitious and I am also bilingual. I've done on boarding and HR, Also AP and AR.

Time Management ● Judgment and

Decision Making ● Active Listening

●Detail Orientated ● Organization●

Critical Thinking ● professional

11/2016 to 09/2018 Administrative Office Manager

In Charge Electrical Services LLC - Round Rock, TX Answered phones, assisted builders and Homeowners • Electrical plan prepping.

• Scheduling Rough and trims for subcontractors. Submitting Sub Pay and Scheduled Home warranty calls • Created electrical service work orders for the technicians • Scanned through emails and dispersed emails to the assigned admin. • Oversee the office operation and trained new admins • Ordered office supplies as needed and logged for accounting purposes. • Collected PO's and logged in spread sheets for end of month billing. • Submitted Subcontractor invoices in excel for Accounting to cut checks. • Reached out to builders for marketing purposes and schedule builder meetings • Kept a Pivot table of our job counts for the end of month to show growth.

EL MILAGRO Account Payable May 2016-Nov 2016

Logged all purchase orders and worked in the Accounts payable and receivables department this was a Temp job for 6 months HUMAN RESOURCES ADMINISTRATIVE ASSISTANT/ COSTA SOLUTIONS September 2015 - May 2016

Recruit, Take applications, Interview and organize Orientation • Advise management on such matters as equal employment opportunity, sexual harassment and discrimination. • Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies. • Administer, direct, and review employee benefit programs, including the integration of benefit programs following mergers and acquisitions.

• Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

• Mediate between benefits providers and employees, such as by assisting in handling employees' benefits-related questions or taking suggestions. • Maintain records and compile statistical reports concerning personnel-related data such as new hires, re- hires, and transfers. • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices. • Conduct exit interviews to identify reasons for employee termination.

• Process Drug Screens for new hire, rehire, and injury. ADMINISTRATIVE OFFICE ASSISTANT October 2011 - June 2015 AIR CARE TODAY San Marcos

Receive and place telephone calls. • Schedule and make appointments for all technicians. • Make photocopies of correspondence, documents, and other printed matter. • Organize and maintain documents, and customer files. • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions. • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. • Answer telephones, direct calls, and take messages. • Compile, copy, sort, and file records of office activities, business transactions, and other activities. • Complete and mail bills, contracts, policies, invoices, or checks. • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. • Maintain and update filing, inventory, mailing, and database systems, using a computer or manually. • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. • Review files, records, and other documents to obtain information to respond to requests. • Deliver messages and run errands. • Inventory and order materials, supplies, and services. • Complete work schedules, manage calendars, and arrange appointments. PAYROLL ASSISTANT June 2010 - May 2011 RECANA STAFFING Freeport, Tx Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, creating spreadsheet, and use company database • Open, sort, and distribute incoming correspondence, including faxes and email. • Greet visitors. • Prepare responses to correspondence containing routine inquiries. • Answer phone calls and direct calls to appropriate parties and take messages. • Perform general office duties, such as ordering supplies and maintain records, perform basic bookkeeping work. • Provide clerical support to all departments

HR ADMINISTRATOR March 2010 - May 2011 RECANA STAFFING Freeport Tx

•Process and issue employee paychecks and statements of earnings and deductions. • Compute wages and deductions, and enter data into computers.

• Compile employee time, production, and payroll data from time sheets and EDUCATION AND TRAINING

ACTIVITIES AND HONORS

REFERENCES

EXPERIENCE

other records. • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies. • Verify attendance, hours worked, and pay adjustments, and post information onto designated records. • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records. • Keep informed about changes in tax and deduction laws that apply to the payroll process. • Complete time sheets showing employees' arrival and departure times. 2008 High School Diploma

Pride High School - San Marcos, TX, United States

I went to University of Phoenix Online College for 8 month had a Family Crisis I could not complete my degree as i would have like to. I worked for an HVAC Company and attended meetings I was the Voice behind the Company,I would attend many organizations for promotions, greet other vendors and various companies, sales and ETC. I was involved with the City of San Marcos Board. I attended many of the GASABA meetings and represented the company for In Charge Electric LLC

Barret Foster CEO of In charge Electric 303-***-****- email: barretfoster@in- charge-electric.com

Von Toler

Air Care Today

512-***-****

512-***-****

Judy White VP Of RECANA

Maribel Velez Payroll Clerk

979-***-****

• Data Entry Terminal • Email Software (Google, Outlook, etc) • Internet browser

(Internet explorer, Firefox, Google, etc) • Peripheral Devices (Scanners, Printers, etc) • Personal Computers • Presentation Software ( PowerPoint, Flash, etc) • Spreadsheet Software ( Calc, Excel, Word, etc) • Via EMail Management, Time Keeper, Book Keeper and Accounting. Spreadsheets for Data Collection and Marketing for company growth.



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