EUREKA FRANKLIN-JERRY, MPA

646-***-**** ac7yi6@r.postjobfree.com Wallington, NJ www.linkedin.com/in/eureka-franklin-jerry-mpa

ADMINISTRATIVE PROFESSIONAL

High-performing, intuitive leader, and relational manager with a well-rounded strategic and tactical skillset that has grown as a result of taking on expanded responsibilities that directly advance business goals and objectives. Skilled in employee engagement, talent management and supporting client groups with changing needs. Recognized for implementing tactics that control costs, add rigor, and maximize finite resources. A results driver, able to identify issues, quickly present realistic, and innovative solutions.

Areas of Interest

Behavioral-based Interviews

Benefits & Payroll Administration

Effective Communication

Full-cycle recruiting

HR Policies & Laws

Leave Mgmt, Workers Comp, FMLA

New Hire Orientation & On-boarding

Open Enrollment, 401K,

Performance Management

Project Management

Process Improvement

Analytical Reporting

Budget Management

Payroll, Billing & Invoicing

Training

Pre-employment Verifications

Process Standardization

Quality Standards & Procedures

Technical Knowledge

AS400

EPIC Database

MS Access, Excel, Outlook

MS PowerPoint, Word, Publisher

Spear RSMIS, Spear 4i

PeopleSoft

Education

M.P.A., Public Policy & Administration, HR Mgmt./Management, & Operations, John Jay College of Criminal Justice, NY, NY 2018

B.S. Business Administration, Lehman College, CUNY Bronx, NY, 2016

Career Progression

Metropolitan Transit Authority NY, NY 2015-Present

EXECUTIVE ASSISTANT/ ASST. TRANSIT MANAGEMENT ANALYST 2017 – Present

ADMINISTRATIVE LEAD: Support to the Superintendent, Wheel and Axle/Truck Shop. Execute a variety of simultaneous tasks including report creation, workflow documentation, timely follow-up and oversight of college interns/aides. Maintains management’s appointment schedule by planning and scheduling meetings and recording meeting minutes. Prepares reports by collecting and analyzing information. Provides historical reference by developing and utilizing filing and retrieval systems. Plans and executes all company functions: lunch engagements and meetings. Handles all billing/invoicing for company projects; responsible for payroll for employees.

CAPABILITY BUILDING: Creator of job aids that educate supervisors and managers to input tracking information into Spear RSMIS correctly. Facilitator of 1:1 training as needed to change behaviors, organize and keep the database up to date.

PROCESS IMPROVEMENT: Refreshed an obsolete filing system and added rigor to daily administrative management, introduced greater efficiency within 3 months that has been sustained to date. Increased ability to locate critical documents.

RECRUITMENT: Co-facilitate the end-to-end hiring process, including sourcing, conducting interviews, verifying work-history and references and tracking of new high-potential candidates.

ADMINISTRATIVE COORDINATOR/COLLEGE AIDE Coney Island and 207th Street Overhaul Shop NY, NY 2015 – 2017

PROCESS STANDARDIZATION: Co-managed the oversight of work orders and daily time entry for 260 hourly employees. Revamped and trained response center staff to close weekly payroll accurately, achieved zero errors within 8 months.

DATABASE CREATION: Designed MS Excel database that increased transparency into hourly employees and supervisors that completed compliance training. Polished tool over 6-months and enabled greater accuracy and real-time insights.

HR ADMIN: Directly supported General Superintendent, Overhaul Shop, executed daily payroll, and training status reports.

South Bronx Overall Economic Development Corporation Bronx, NY 2015

QUALITY ASSURANCE ADMINISTRATOR (28 hour a week)

PRIMARY LIAISON: Addressed inquiries about registration and enrollment process for the 1,000 program participants.

The Harlem Children’s Zone NY, NY 2013 – 2015

ADMINISTRATIVE ASSISTANT

DATA MANAGEMENT: Built templates that added organization and transparency to tracking grades of 215 students.

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