Medical Administrative Assistant

Stacey M. Slaughter, MBA, RCIS, RDCS, RCS, FSCIP

**** *** ****** **** ~ Las Cruces, NM 88012

(C) 770-***-**** ~ ******************@*****.***

DIRECTOR CARDIOLOGY SERVICES

Candidate is a highly capable, results-driven healthcare professional with extensive medical operations management experience in a complex perioperative environment. Within an industry undergoing major, fundamental changes, offer the rare and valuable ability to combine clinical expertise in patient care with hospital operations experience; deep understanding of physician’s behavior and motivation; and extensive knowledge of care delivery models and payers’ interest. I specialize in merging and unifying these methodologies into a unified, seamless, high quality, and cost-optimized “value based” sustainable system founded on common purpose, vision, and teamwork. Strengths include policy setting, project management, budget control, vendor negotiations, human resources, program development, LEAN Implementation, facility expansion, and excellent communicative and written skills. Well regarded as a dynamic group motivator and performance coach with proven accomplishments in the areas of organizational and leadership assessment, building relationships, transforming relationships, workforce competency training, team atmosphere, recruitment and retention, in-service training, and workshop development. Possess the ability to foresee plans that address fiscal health and promote quality improvement by insuring patient safety.

AREAS OF EXPERTISE

Strategic Planning

Business Continuity

Physician Integration

Change Management

Process Improvement

Relations Development

Problem Solving

Financial Analysis

Regulatory Compliance

Lean/Six Sigma

Quality Assurance

P&L Management

Doctoral – Grand Canyon University, Phoenix, AZ (In Progress)

MBA University of the Incarnate Word, San Antonio, TX

BS, Business Management University of Maryland, College Park, MD

Cardiovascular Specialty Academy of Health Sciences US Army, San Antonio, TX

PROFESSIONAL EXPERIENCE

Las Palmas Medical Center, El Paso, TX Nov 2017 - Present

Director, Cardiovascular Services

Operations and clinical oversight EKG, Stress Testing, Holter Monitoring, Event Monitor, Echocardiography, 3 Cath Labs, Cardiac Rehabilitation

On track for generating $48 million in annual revenue and providing all cardiologists services to the El Paso Health Network

Deliver services to more than 30 cardiologists, numerous PCP’s, and multiple locations through use of 15 allied health professionals, 5 nurses, and 1 administrative assistant

STEMI DTB time reduced by 16%; 100% increase in steering committee meetings; diagnostic EKG, Vascular, and Echo study turn around times reduced by 20%; Cath lab patient satisfaction above 90 percentile; productivity in cath lab reached 125%; staff reductions through attrition to 26% while increasing revenue; reduction in readmission from 21% down to 10%

Cross Trained staff so that all staff are able to perform in EP, Peripheral, and cardiovascular Interventional labs

Stacey M. Slaughter, MBA, RCIS, RDCS, RCS, FSCIP Resume page 2

Working towards bringing in a peripheral clinic program to help reduce amputations in the El Paso Community as diabetes is greater than 14% well over the national average of 9%

Looking to bring on the watchman structural heart to the El Paso market as we are underserved for A-Fib patients

Starting up a CME program for continued education for physicians, Nurses, and allied health professionals

Introduced a strategic plan to administration and staff designed to capture new business and further improve our growth efforts targeting primary care physicians

Creating standardized training for rowing our new staff based on standards and best practice

Trios Health, Kennewick, WA Feb 2017 - Present

Interim Director, Cardiovascular & Cardiopulmonary Services

Operations and clinical oversight EKG, Stress Testing, Holter Monitoring, Event Monitor, Echocardiography, Respiratory Therapy, Cath Lab, Cardiac Rehabilitation, and IR Special Procedures

Working to improve infrastructure and patient flow through the service-line

Training of permanent staff for cath labs

Manage 2 Cath Labs performing STEMI, Cardiac Interventional Procedures, Peripheral Intervention, Special Procedures

Working towards regaining chest pain accreditation

Developing a heart failure clinic

Bridging the Gap between the Medical (Cardiology Group) group to the Cardiovascular Service-line

Managed the budget, Equipment, productivity, and personnel

Expanding the footprint in the region to improve market share

Creating a 3 year strategic plans for volume growth

Creating scorecards for all modalities

North Colorado Medical Center, Greeley, CO Nov 2016 – Jan 2017

North Colorado Regional Cardiovascular Institute Director

Operations and clinical oversight of a three hospital network system

Managed 80 FTE’s

Managed non-invasive services to include EKG, Accredited Echocardiography, Accredited Mobile Echocardiography, Vascular Ultrasound, Stress Testing, Holter Monitoring, Accredited Cardiac Rehabilitation, and Heart Failure/Heart Care Clinic

Managed 4 Cath Labs, ARU Unit, 1 Hybrid Lab, 2 different facilities performing Peripheral Intervention, PCI, Stent Placement, TAVR, Mitral Valve Clip, Cardio Mems

Worked towards accrediting the heart failure clinic

Built and managed the budget for the service lines

Created strategic plans for volume growth and facility expansion

Managed Financials, and productivity

Created scorecards for all modalities

Sunnyside Community Hospital, Sunnyside, WA Aug 2016 – Nov 2016

Travel Assignment Cardiac Catheterization Technologists

Functioned as a Registered Cardiovascular Technologist in the Cardiac/Peripheral/IR Lab in an acute care setting

Cardiologists, Technicians, and Nurses were all travelers

Stacey M. Slaughter, MBA, RCIS, RDCS, RCS, FSCIP Resume page 3

Performed diagnostic caths, pacemaker implants, scrubbed peripheral cases, interventional radiology cases, angioplasty, stent placement, and STEMI

Wrote policies and procedures in getting the lab prepared for permanent staff

Wrote training outlines and orientation checklists in preparation for the State arrival for inspection of the facility

Manage the marketing for the Cardiovascular Service conducting 2 Open house events in marketing the cath lab during this tenure

Headed up the outreach efforts for the service line to market services to community members and

Educational awareness events out in the communities conducted

Memorial Medical Center, Las Cruces, NM Aug 2013 – Apr 2016

Director Cardiovascular Services

Operations and clinical oversight of EKG, Echocardiography, Vascular Ultrasound, Stress Testing, Holter Monitoring, 3 Cath Labs, EEG, and Cardiac Rehabilitation

Gained Vascular Ultrasound accreditation for the Vascular Lab (ICAVL)

Translates strategies into day-to-day operations

Develops, implements, and monitors objectives and goals to integrate technical and human resources to support the organization’s mission

Responsible for development, implementation, coordination and evaluation of cardiac service line patients, registry and designation

Collaborates effectively with medical staff, physicians, departments, the community, and other providers to obtain and maintain healthy relationships

Maintains compliance with regulations governing health care providers and the rules of accrediting bodies by monitoring operations and initiating changes where required

Planning, development and implementation of program goals and operations, including that of the Chest Pain Accreditation by the Society of Chest Pain Centers

Evaluates and implements managerial, personnel and procedural system changes as required to improve and accommodate the growth of services

Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in the areas of responsibility

Initiated educational opportunities for the community, staff, and physicians

Coordinates and oversees the ongoing QI process to improve care of the cardiac patient population including coordinating and chairing, as appropriate, a regular CV service line meeting

Assures that all assigned cost centers perform within budget

Assures patient satisfaction scores are above national norms with goal to be in the top rankings

Develops a climate of support and trust for creative thinking, marketing and planning at all levels.

Continually refines and market services

Sierra Vista Regional Medical Center, Sierra Vista, AZ Dec 2011 – June 2013

Director Cardiology & Pulmonary Services

Operations and clinical oversight of the Cath Lab, Echocardiography, EKG, Stress Testing, Tilt Testing, Respiratory Therapy, Special Procedures (Bronchoscope) and Cardio & Pulmonary Rehabilitation

Responsible for care of cardiovascular patients through the continuum focusing on disease management from prevention to rehabilitation

Created a true Service line re-aligned services preparing departments for marketing and branding

Prepares development proposals for the organization and maintains their reports

Formed an Educational Society for Physicians, Nurses, and Allied Healthcare Professionals of Sierra Vista to include the region

Stacey M. Slaughter, MBA, RCIS, RDCS, RCS, FSCIP Resume page 4

Effectively monitored and assessed the quality of care and reporting performance and communicating updates and changes through weekly team huddles and monthly staff meetings

Prepared and planned developmental strategies for a NIH Grant for Rural Hospitals to improve our system wide efforts in the fight against Heart Disease in Southern Arizona

Currently working on the development of Interventional Cardiac procedural outcome measurement and reporting program

Working on a five year plan to improve growth, development, operations, and overall performance of the services

Responsible for starting up Community Outreach Clinics for Congestive Heart Failure, COPD, tobacco cessation, diabetes, and hypertension

Southern New Hampshire Medical Center, Nashua, NH Sep 2009 – Aug 2011

Director Cardiology Services

Operations and clinical oversight of Echocardiography, EKG, Stress Testing, Cath Lab/EP Lab, and Cardiac Rehabilitation

Created Three-year Strategic Plan for business growth and development of service line

Increased the 20% referral base for the cardiac rehab program via stronger implementation of 100% mandatory education about the rehab program

Reformed revenue cycle process for cath lab and non-invasive procedure, resulting in increased charge capture and decreased coding corrections and rejections

Reduced delays in the ER (EKG less than 10 minutes); created a report card for immediate feedback for STEMI’s activation team; and improved performance by creating workgroup huddles for STEMIs greater than 80 minutes (average of 72 minutes)

Reduced hospital length of stay resulting in a steady revenue climb for the hospital

Created and administered staff training, coaching, and performance programs

Improved morale by establishing a Medical Idol Competition for hospital personnel. A similar fundraiser performance yielded over $10,000 earmarked for employee assistance

Grady Health Systems, Atlanta, GA Jan 2008 – Feb 2009

Manager, Non-Invasive

Overseeing Echo, EKG, Holter Monitoring, Treadmill, Nuclear Treadmill

Accountable for budgetary, equipment, 27 FTE’s, Counseling, Hiring, team building

Transformed Echocardiography; Acquired New Treadmills; Upgraded Holter System; improved efficiency by 30%; increased revenue by 25%, and length of stay reduced 15%

Restructured staffing in EKG to properly accommodate the 968-bed facility

Created incentive program to further improve the atmosphere conducive towards excellence

Northside Hospital, Atlanta, GA Mar 2006 – Sep 2009

Staff Cardiac Catheterization Tech/Cardiac Sonographer

Fulltime cath tech scrubbed diagnostic cath/pacemaker implantation/ICD’s; scrubbed, monitored, and circulated

September 2006: Part-Time/PRN status to teach Ultrasound fulltime

Madigan Army Medical Center, Tacoma WA Apr 2001 – Mar 2006

Director of Department of Medicine/Cardiology Services

Director, Department of Medicine responsible for 13 specialty clinics and 255 FTE’s

Operations and clinical oversight of Cardiology Services to include EKG, Cardiovascular Specialty Course, Echo, Cath Labs, Coumadin/Pacemaker Clinics, and Cardiac Rehab

Spearheaded and coordinated a $3 million dollar new Cath Lab install project

Stacey M. Slaughter, MBA, RCIS, RDCS, RCS, FSCIP Resume page 5

William Beaumont Army Medical Center, El Paso TX Sep 1995 – Apr 2001

Director, Cardiology Services

Operations / Clinical oversight of Cardiology Services included EKG; Echocardiography; Cardiac Rehab; Cath Labs; and Senior Army Instructor of second phase

Landstuhl Regional Medical Center, Landstuhl Germany Aug 1992 – Sep 1995

Director, Cardiology Services

Overseer of the Cardiology Clinic, Echocardiography, Cardiac Rehab, and Cath Labs

Brooke Army Medical Center, San Antonio, TX Jul 1986 – Aug 1992

Cardiac Specialist/Cath Tech/Echo Tech

Staff cardiac specialist who performed EKG’s, Treadmills, Pacemaker Checks, Pacemaker programming, Holter Monitor, and Assisted in Cardiac Rehab

Performed Caths, and Echoes

CERTIFICATIONS

RDCS Registered Diagnostic Cardiac Sonographer; RCIS Registered Cardiovascular Invasive Specialty; RCS Registered Cardiac Sonographer; ACLS BCLS

PROFESSIONAL AFFILIATIONS

Fellow, Society of Invasive Cardiovascular Professionals

SG2 Member, 2010-Present

Society of Diagnostic Medical Sonography

Master Mason, San Antonio Texas

Kappa Kappa PSI Honorary Band Fraternity

ADITIONAL SKILLS AND ACCOMPLISHMENTS

Facilitated/Instructed education successfully to Abdominal, Vascular, and Cardiac Sonography for Sanford Brown Institute training over 300 students in a year’s time from 2006 – 2007.

Facilitated and rebuilt an online ultrasound program for the Institute of Medical Ultrasound completed a project in creating all modalities and lesson plans for the Vascular, Abdominal, and Echocardiography programs to assure that students were able to complete their programs and graduate on time. Hired new instructors and created power-point presentations for all modalities to assure that classes continued after a disgruntle work destroyed all programs 2007 - 2008.

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