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Sales Representative Customer Service

Location:
Windsor, Ontario, Canada
Salary:
17$+
Posted:
December 13, 2018

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Resume:

MONIQUE LAFRENIERE

Professional Summary

Service-oriented with 11 year background in office clerk and customer service. My core competencies include quick learning, making sure customer or client is always satisfied. Listening and following directives as well as excellent communication and time management skills. I can handle tasks with accuracy and efficiency. Skills

Judgment and decision making when there is a problem that needs immediate attention. Experience

Bookkeeper Helen Pizzardi - Windsor, ON

Operate computers programmed with accounting software to record, store, and analyze information.

1232 Albert Rd, Windsor, ON N8Y3P7 Ph: 519-***-**** ac7ycw@r.postjobfree.com Office Clerk Coulter's Furniture - Windsor, ON

Customer and Personal Service as my previous employments required customer satisfaction Clerical work

Administration and Management

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

Perform personal bookkeeping services.

Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.

Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.

Code documents according to company procedures.

Prepare and process payroll information.

Compare computer printouts to manually maintained journals to determine if they match. Reconcile records of bank transactions.

Prepare purchase orders and expense reports.

Match order forms with invoices, and record the necessary information. Perform general office duties such as filing, answering telephones, and handling routine correspondence.

Time Management specially when work load is up.

It's been a natural instinct to learn new computer programs as well as new policy procedures Public Safety and Security

Aug 2012-Jul 2016

Sep 2005-Aug 2009

Office Manager followed by Sales Representative Leon's Furniture - Windsor, ON Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Answer telephones, direct calls, and take messages. Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Complete and mail bills, contracts, policies, invoices, or checks. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Monitor and direct the work of lower-level clerks. Inventory and order materials, supplies, and services. Train other staff members to perform work activities, such as using computer applications. Answer customers' questions about merchandise and advise customers on merchandise selection. Answer customers' questions about merchandise and advise customers on merchandise selection. Compare merchandise invoices to items actually received to ensure that shipments are correct. Receive, open, unpack and issue sales floor merchandise. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Create, maintain, and enter information into databases. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Maintain scheduling and event calendars.

Schedule and confirm appointments for clients, customers, or supervisors. Answer customers' questions about merchandise and advise customers on merchandise selection. Take inventory or examine merchandise to identify items to be reordered or replenished. Stamp, attach, or change price tags on merchandise, referring to price list. Receive, open, unpack and issue sales floor merchandise. Design and set up advertising signs and displays of merchandise on shelves, counters, or Apr 1999-Oct 2004

tables to attract customers and promote sales.

Freezer Inspection Green Giant - Tecumseh, ON Inspection of vegetables before canning. Education

High School Diploma École Secondaire l'Essor - Windsor, ON Apr 1993-Sep 1996

Jun 1994



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