Jeremiah Royal

*** ***** ***** ****

704-***-****

Salisbury, NC 28146

ac7yaq@r.postjobfree.com

SUMMARY

Information Technology Professional and Army Veteran with managerial experience and extensive experience building, supporting, repairing and upgrading desktop workstations with various operating systems and applications. Diverse background handling, adapting and succeeding in multiple job duties. Experienced in establishing and maintaining positive customer relationships, managing/supervising teams. Core strengths:

Customer Service

Shipping

Receiving

Detailed Oriented

Management/Supervisory

Troubleshooting & Problem Solving

Building Customer Relationships

Organizational Skills

TECHNICAL SKILLS

Operating Systems:

Browsers:

Additional Software:

Programs:

Windows XP, Vista, 7, 8 and 10, Windows Server 2003 & 2008 and OS-X

Internet Explorer, Safari, Chrome, Firefox

Acronis (Backup & Imaging)

Microsoft Excel, Word and warehouse link

PROFESSIONAL EXPERIENCE

8/2014-Present Outbound Manager, Vallen formerly Hagemeyer

• Outbound Manager of 22 people in a Distribution Center. We ship all types of material from drums to screw drivers. We ship LTL, UPS, Fedex, 3rd party couriers etc courier services and Penske. We use multiple systems Warehouse link, and two interface systems.

• Supervisor of 4 people in receiving area of a warehouse. We have UPS, Fedex, LTL and special deliveries which we unload and receive in. Some of the material we send to a put away location or pick orders that are needed.

• Shipper and receiver of a tool crib inside Freightliner. We receive all types of packages from ups, fedex and some motor freight. Also, we package and ship all returns and repairs out, while helping customers order the material or pulling orders from the tool crib.

9/2011-10/2014 PC Tech, PowerHouse Recycling

• Supervisor of four people in the PC TECH area. Built computers (laptops and pcs) by adding hard drives, RAM, media drive, motherboards and video cards. Performed administrative functions such as DBAN and formatting hard drives. Installed software applications and troubleshot anomalies. Troubleshot many different software applications on computers and ensured proper configurations.

7/2006-7/2012 Military Police, U.S. Army National Guard

• Team leader where we conducted searches and seizures. Ensured assignments and missions were completed properly and on time. As a Recruiter and Retention specialist, I worked with potential candidates seeking to join the Army National Guard. The service included a humanitarian mission to El Salvador and stateside duty in Virginia which required the physical protection of designated VIPs.

3/2011-7/2011 Landscaping, Barnhardt Landscaping (Seasonal Position)

• Crew member for a small-scale landscaping operations. Maintained grounds by cutting grass, trimmed trees and bushes. Laying pavers for patios. Spreading mulch and pine needles. Did landscape for private and business residences.

5/2010-10/2010 Sales Representative, Windstream Communications (Part time)

• Sales professional that went door-to-door selling and upgrading house phone, internet or TV. Direct contact with customers to perform marketing services.

EDUCATION

8/2013 – 5/2018 Associate in Information Technology Integration, Rowan Cabarrus Community College

9/2011-9/2011 WLC (Warrior Leadership Course), FT. Jackson, SC

8/2006 - 2/2007 Military Police Training, FT. Leonard Wood, M.O.

8/2002 - 8/2006 High School Diploma, South Rowan High School

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