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Administrative Assistant Customer Service

Location:
Brampton, ON, Canada
Posted:
December 15, 2018

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Resume:

Highly dynamic and result-oriented professional with 7 years seasoned experience specializing in administration, corporate law practice and compliance maintenance in various stages of growth and restructuring of both public and private sectors. Critical thinker who effectively interacts with senior management to identify and resolve complex business issues, demonstrates exceptional abilities of maintaining a calm demeanor in the face of workplace challenges and excels at prioritizing multiple tasks in a fast-paced work environment while delivering results within set timelines.

OBJECTIVE: To obtain a challenging position as an administrative assistant

SUMMARY OF QUALIFICATIONS

Highly dynamic and result oriented professional with over five years of extensive experience in administration, compliance and customer service

Experienced in entering/updating records, interpreting and reviewing agreements

Flexible to cope with changing priorities, reliable and constantly adheres to meeting committed deadlines, capable of working in a high pressure environment

Strong ability to perform clerical work supporting the operations including organization of filling systems, meeting scheduling, booking appointments etc.

Critical thinker who effectively interacts with senior management to identify and resolve important business issues

Excellent capability to creatively organize, prioritize and plan work effectively

Detail orientated, able to make procedural decisions and report tasks accurately

Proven skills in multitasking to prioritize multiple concurrent projects and manage time, team work, management and leadership roles

Proficiency with computer applications such as Word; PowerPoint, E-mail; Internet

Constantly received professional praise and commendation from management, supervisors and other co-workers

Professional communication skills in English language

SKILLS

Administrative tasks

Correspondence handling

Regulatory compliance

Legal drafting/review

Meeting scheduling

Document Summarizing

Customer handling

Corporate governance

Report writing/review

Analytical and problem solving ability

Legal Documents management

People and team management

PROFESSIONAL EXPERIENCE

Administrative Affairs

Shoppers Drug Mart - Brampton September 2018 - Date

Maintains and coordinates staff records, phone directories, office space, budgets and keys

Prompt preparation of reports and correspondences independently

Proper planning and management of calendars on an ongoing basis

Adequately set up and coordinate periodic meetings, conferences as well as travel arrangements reviews and routines

Electronically document and follow up on tasks, routines and set deadlines

Record and circulate minutes of meetings in a timely manner

Provide general administrative support to members of staff and management

Administrative assistant

FGL Sport – Mississauga August 2018

•Handled Customers & queries related to products, services and sales orders

•Documentation & Tracking of orders

•Daily reconciliation of Closing stock

Daily closing report to Supervisor

Legal/Admin Officer

Adwise Company An Affiliate of Dubai Company - Lagos Jan.2015 - Jul.2018

Instrumental in the speedy processing of company’s pending trademarks within 3 months of joining the legal team

Effectively scheduled, planned and managed meetings and conferences

Provided executive support in a confidential and professional manner

Established and maintained a more functional filing system

Sound and detailed agreement drafting and review, to serve the company’s best interest

Excelled at providing valuable professional advice on legal, disciplinary and administrative matters

Developed compliance strategies to ensure statutory requirements are met, to prevent payment of fines

Legal Team Lead

AXA Insurance Plc – Lagos May.2014-Oct.2014

Demonstrated strong proficiency in meeting scheduling, adequate record keeping and prompt circulation of minutes of same

Acknowledged by management for resourcefulness, positive attitude to work, fast learning and problem solving skills

Efficiently handled business trips and meeting schedules on behalf of top executive staff

Preferred staff for the task of training the department’s new employees and interns

Ensured strict and timely compliance with statutory regulations

Speedy and detailed drafting as well as reviewing of a wide variety of commercial agreements

Adequate planning as well as preparation of reports to be presented at the annual general and periodic board meetings

Administrative/Operations Assistant

Cotecna DI Limited Feb. 2013 – Dec. 2013

Ensured prompt and appropriate dispatch of all periodic reports required by the various government agencies

Proper organization and schedule of appointments

Appointed to a rare opportunity of serving in a dual role within two months of resumption due to outstanding performance

Facilitated the maintenance of orderly custody and control of documents for ease of reference and retrieval

Improved relationship among staff by acting as coordinate between the operations, HR and other departments

Recognized for the successful planning of the annual importer’s retreat event

Administrative Associate

Shopping Spree Magazine. – Lagos Mar.2012-Feb.2013

Confidential and efficient handling and management of staff records

Timely drafting and filing of schedules and minutes of meetings

Exposure into corporate meetings

Prompt preparation of commercial and corporate letters, agreements, notices, agenda and minutes of meetings

VOLUNTEER EXPERIENCE

Fundraiser

Siddiqah Foundation – Lagos

A passionate and active fundraising volunteer at #MyStreetKitchen with Siddiqah foundation since 2016

Co-led the serving department for seamless monthly food distribution at different locations

Team Lead

The Irede Foundation - Lagos

Led the hospitality department at the 5th edition of the #OutOnALimb campaign walk to provide prosthetic limbs for child amputees

EDUCATION

Bachelors of Laws

OLABISI ONABANJO UNIVERSITY – Ago-Iwoye 2010

Barrister-at-Law

LAW SCHOOL – Lagos 2011

Administrative Professional

A2O SOLUTIONS – Lagos 2018

ACHIEVEMENTS

Award for Diligence A20 Solutions Limited 2018

Most Vibrant Admin Upstream sector 2016

Young Legal Luminary Olabisi Onabanjo University 2010



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