Customer Service Front Desk
Resume:
Milan Desargant
Long Beach, CA
ac7y7h@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk/ Parking coodinator
Beverly Hills Property Management - West Hollywood, CA July 2016 to Present
Greet residents/guests
Answer phones
Log in and out packages
Handle invoices
File insurance paperwork
Coordinate moves
Certify contractors
Operate elevator
Operate buildinglink
Assist contractors
File incident reports
Valet cars
Front Desk/Valet
The Diplomat Condominiums - High rise - Los Angeles, CA March 2015 to Present
Responsibilities
Answer phone calls at the desk
Take messages for homeowners and other staff
Operate elevators by computer
Watch the monitors/operate cameras
Sort mail for homeowners
Retrieve cars and park them
Open/close doors and help with baggage
Greet homeowners
Accomplishments
Being the only girl at my job I've earned alot of respect from the guys and homeowners that im here with. The homeowners and management are use to it just being all guys but ever since i've been here the homeowners have been so excited to see a woman working with them now. The female homeowners also feel more comfortable having me around. Skills Used
Computer skills
Operating cameras
People skills
Communication
Volunteer Work/ assist students
Virgil Middle School - Los Angeles, CA
May 2013 to December 2017
On and off Assist students afterschool from my moms class ( current special education teacher)
- assist with homework
- supervise
- help with bathroom breaks
- prepare snacks
- daily reading
- go over letters
Customer Sevice Attendant
Erewhon Organic Grocer - Los Angeles, CA
September 2014 to July 2016
Responsibilities
Give out tickets at booth and allow customers to park themselves for a 90 min period or if lot is full valet the car for them instead of having them wait until a space is available Accomplishments
Always abls to keep the customers calm and patient while guiding all cars into the very small parking lot
Skills Used
Great customer service
Remembering the regulars and addressing then by name Working at a fast pace
Delievery Driver
Opentaste - Los Angeles, CA
May 2015 to September 2015
Responsibilities
Print out orders
Pull and separate orders
Pull bins with items
Pack orders/Seal them
Pack car
Deliver orders to customers
Accomplishments
Being one of the most fast-paced and friendly drivers Skills Used
Leadership
Consistent
Time management
Concierge/Security
Intercontinental Hotel - Beverly Hills, CA
June 2014 to December 2014
-Moniter CCTV
- Assist guests
- Escort people outside the property
- Help guests with luggage
- check guests in
- issue new room cards
- security log
Accomplishments
Helped the guys that I worked with stay focused and come up with new ideas on how to make our presentation better at the job.
Skills Used
Previous parking skills, 4 years customer service in a retail environment Parking Lot Attendant (Seasonal)
Hollywood Bowl - Los Angeles, CA
May 2014 to November 2014
Responsibilities
Stack park cars, take tickets and cash, give directions, help patrons with bags, Accomplishments
Made sure that customers were happy with my fast and efficient process of getting all cars in my lot so that it wasn't a line or long process of wait
Skills Used
Communication
Knowledge of Area
Friendliness
Being Professional
Sales Associate
Walmart - Los Angeles, CA
July 2011 to November 2013
Responsibilities
Greet customers
Cashier
Give directions
Answer questions
Make sure my area was clean and presentable
Accomplishments
Always had a smile on my face and had returning customers who looked out for me and asked for me when returning to shop in the store
Skills Used
Communication
Computer skills
Cleaniness
Office receptionist/Mailroom Clerk
LACES - Los Angeles, CA
December 2010 to June 2011
Responsibilities
Sort and fill teachers mailboxes
Deliever messages
Take phone calls and messages
Fulfill order form requests
Order more materials
Run errands for principal
Accomplishments
I made it less stressful on the other office attendants to get the little things done that i could do for them while they were busy.
Skills Used
Dedication
Being respectful and using manners when taking calls and messages Working in a timely fashion
Not disclosing any information outside the office
Education
Masters in Forensic science
El Camino College - Torrance, CA
2016
Skills
Customer Service, Front Desk, Front Office, Guest Service, Reception Awards
School
AWARDS:
9/2006 National Junior Honors Society, Los Angeles Center for Enriched Studies 2/2011 Honor Roll Award, Los Angeles Center for Enriched Studies Additional Information
1/2010 Los Angeles Center for Enriched Studies Los Angeles, CA
• Tutoring 6th Graders with Math6 three
times out of the week
3/2013-5/2014
• Los Angeles Times newspaper drop offs
1/2014
• Tutoring 6th Graders with English assignments Los Angeles, CA
• West Angeles Church Los Angeles, CA
7/2015
Supervise Girl Scout activities
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