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Administrative Assistant Customer Service

Location:
Longueuil, QC, Canada
Posted:
December 15, 2018

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Resume:

Ginette Sauvé, ***-*** rue de la Barre, Longueuil, Quebec J4K 2T9

Primary number: 438-***-****

Personal email: ac7y7f@r.postjobfree.com

PROFESSIONAL PROFILE:

Hardworking Bilingual Professional with experienced in project management, travel, communication, finance and Human Resources. Able to multi-task, meet strict timelines, customer service oriented and problem solving aptitudes. Business minded with the ability to prioritize and manage multiple projects simultaneously.

PROFESSIONAL EXPERIENCES

McGill University Faculty of Engineering (April 2018 to November 16, 2018)

Senior Administration Coordinator

Provides professional expertise while working in close collaboration with colleagues across the Faculty and the McGill University Advancement Office. Manage a personal portfolio of prospects and donors for the Faculty of Engineering. Encourage and seek philanthropic support for McGill. Formulate, recommend and implement cultivation, engagement, solicitation and stewardship strategies to secure gifts from the prospects portfolio. Identify, recruit, train and manage network of volunteers to assist with fundraising activities. Responsible for all schedules and follow-up communications to volunteers pre- and post- meetings. Generate written materials associated with the fundraising process, such as proposals, reports and general correspondence. Participate in the development and implementation of new initiatives that support the strategic direction of the Faculty by keeping abreast of new developments and trends in the field of alumni relations and fundraising.

Canadian Federal Government (2005 – 2018)

Immigration and Refugee Board of Canada

Assistant to members

Provides a full range of administrative support services, and the ability to analyze refugee files, update and maintain legal file and transcription of tribunal minutes (reasons).

PWGSC – Office of Small and Medium Enterprises

Executive Assistant / Project Management

Manage the Director’s agenda & monitoring priority tasks. Planning and organizing retreats and special events management. Provides a full range of administrative support services, organize travel and expense reports, analyze financial forecasts. Complexity of financial and management resources and expenditure. Creating and update financial reports. Planning, booking & scheduling meetings; handling logistics. Organize Ministerial visits; organizing press conferences. Provide information and awareness sessions, demonstrations and presentations in both official languages to stakeholders and private sectors, Human Resources, Recruitment. Analyzing grant proposal, submissions and applicants (Entrepreneurs & Innovators) and marketing strategies and Social media updates (Twitter, Instagram, LinkedIn etc.,)

Canadian Human Right’s Commission

Administrative Assistant

Offer information and awareness sessions, organize ministerial visits; updating the internal website (intranet), communicating with senior executives as well as external members of various committees. Establish travel itineraries; make necessary reservations and financial forecasting.

Domtar Inc. – HR Department (2000 – 2005)

Administrative Assistant

Manage the HR Director’s agenda and keep track of daily tasks. Establish travel itineraries, make necessary reservations and financial statements. Recruitment, update of employee files. Perform various administrative tasks such as mail, receipt, timesheets and expense accounts. Support for other departments such as; the Purchasing department, the Accounting department and the Engineering Department.

Bell Mobility – Sales Department (1997 –1999)

Administrative Assistant

Manage the Sales Manager's agenda and keep track of daily tasks. Establish travel itineraries, make necessary reservations and financial statements. Support sales department, creation of PowerPoint presentations, Recruitment, update of employee files, Perform various administrative tasks.

ACADEMIC STUDIES

Western Quebec School Board – Professional Learning Center (1997)

Secretarial Diploma (DEP)

Office Automation Diploma (BA specialization)

COMPUTER KNOWLEDGE

MAC and PC: Microsoft Office (Excel, Word, PowerPoint, Outlook…), OneNote, Google apps, Fundraiser program; Advanced (JamesWeb), CRM, AccPac, DacEasy Accounting, SAP/Oracle, Lotus, D.A.R.S.system, RDIMS, Horizon, CCM Mercury, MECTS. Advance knowledge of internet, Troubleshooting, Graphic programs (Illustrator, Photoshop, Quark, PageMaker.



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