Adelina Docanto

* ********** ******, *** #**, Roxbury, MA 02119 617-***-**** ac7y0z@r.postjobfree.com Objective:To secure employment at an organization where motivated team leaders, responsive client advocates, and compassionate professionals are needed.

Summary of Qualification

● Effective and proven advocate with 14 years of serving city, state and nonprofit entities.

● Proficient communicator in Cape Verdean Creole, Spanish and Portuguese.

● Organized and skillful client coordinator able to utilize services to maximize aid.

● Certified substance abuse counselor with experience serving diverse populations.

● Team player focused on building healthy moral with coworkers. Work Experience

Union Organizer/ Data Entry

Phone Canvasser

2017-Present

● Daily operations for phone banking and provided support for union members Coordinate union functions for local promotions, meetings, and develop relations with public authorities. Made calls to recruit new members, managing large amounts of inbound and outbound calls in timely manner Identifying customers needs, clarifying information, research every issue, and providing solution Cerebral Palsy of Massachusetts, Boston, MA

Personal Care Assistant January 2012-July 2012 & September 2015-2017

● Provided MassHealth clients with long-term disabilities the ability to live at home independently, provided personal care services including preparing meals, light housework & shower assistance, collaborated with visiting nurses and medical professionals to coordinate care, accompanied patients to hospital visits and administered prescribed medications. HealthWorks Fitness Center at St Mary’s, Dorchester, MA Front Desk Support January 2012 – December 2012

● Completed administrative duties, conducted orientation for new members, provided instruction of proper use of exercise equipment, answered phones, and enrolled of new clients. Boston Teachers Union, Jamaica Plain, MA

Volunteer Teacher’s Aide, 8th Grade September 2011 – June 2012

● Assisted head teacher with classroom tasks, organized classroom, chaperoned students on various field trips. Madison Park Development Corporation, Boston, MA

Lead Designer/Independent Contractor

November 2011

● Conceptualized and designed model home layout, staged a loft area model for buyers, selected and purchased furniture and accessories to appeal to a large population of visitors. Kingdom Church, Brockton, MA

Interior Designer June 2003 - October 2003

● Worked on several major projects including transformation of movie theater lobby into a reception/foyer area, created a ‘Kid’s Kingdom’ play area, decorated and prepared facility for the 2003 Regional Bishops Conference. Dimock Health Center, Dorchester, MA

Family Educator/Case Manager, Head Start Program December 1999 – February 2006

● Provided support to low-income families, engaged parents to foster children’s growth and development, coordinated family access to a comprehensive range of health, nutrition, childcare and other needed services. Martha Eliot Health Center, Jamaica Plain, MA

Family Health Advocate/Case Manager, Family Network Program May 1995 – December 1999

● Identified women with poor pregnancy outcomes or parenting needs, provided educational referrals and advocacy services, served as a liaison to health and social services agencies, collaborated with visiting nurses on clients care plans, conducted home visits.

Martha Eliot Health Center, Jamaica Plain, MA

Medical Secretary/Assistant OB/GYN Department April 1994 – April 1995

● Scheduled appointments, triaged phone calls, coordinate specimen transportation, prepared patients for visits. Educational Experience

MassBay Community College, Wellesley, MA

Certificate: Architectural Interior Design Completed Spring 2014

Boston University, Boston, MA

Certificate: HIV/AIDS and Substance Abuse Education Completed November 1995

REFERENCES

Dwayne Watts, Project Associate, Madison Park

Development Corporation, Boston, Ma

617-***-****

Vaughn Allen Goodwin

Union Organizer

108 Myrtle St. Quincy, MA

857-***-****

Stephanie Denise

Union Organizer/PCA

108 Myrtle St. Quincy, MA

617-***-****

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