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Customer Service Medical

Location:
Fereej Ibn Dirhem, Qatar
Salary:
4500 - 5000
Posted:
December 14, 2018

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Resume:

ANDREA KRISSELLE RUBIO

E mail : ac7y0d@r.postjobfree.com

Mobile : +974-********

PERSONAL PROFILE

Gender : Female

Nationality : Filipino

Current location : Doha

Position desired : Admin Staff/ H.R/SECRETARY/D.C

Preferred Location : Doha

Age : 24 years old

EDUCATION

College Bulacan State University - Philippines

Bachelor of Science in Business Administration

Major Management

SKILLS & QUALIFICATIONS

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Computer Literate (Application of Microsoft Office), Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Dedicated and hardworking individual, Exposed and interacted with a wide variety of personality

WORKING EXPIRIENCES

Receptionist cum Secretary

June 2014- June 2 018

Al Jazeera Medical (QATAR)

Al Jazeera Medical has successfully built a strong reputation over the past three decades due to the high quality medical services provided to its individual beneficiaries.

Greet and check-in patients, and collect personal, medical, and insurance information.

Facilitated daily administrative functions, including customer service.

Answering telephone inquiries and directed calls.

Promote the new medical treatment & discounted offer.

Schedule, reschedule, and verify patient appointments.

Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.

Ensures availability of treatment information by filing and retrieving patient records.

Protects patients' rights by maintaining confidentiality of personal and financial information.

Collected patient co-payments and recorded payment transactions.

Balanced batch and reconciled cash.

In charge of depositing daily income in the bank.

Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms.

Monitoring the incoming and outgoing correspondence.

Providing assistance to Branch Manager as maybe required.

Secretary / Receptionist

On the Job training

Oct. 2013 – Mar 2014

RCBC Bank - Philippines

This company was active in both commercial and investment banking. It is the Philippines' fifth-largest bank. I was responsible for:

Answering and screening phone calls before transferring to the concerned person.

Accepting inquiries through phone calls and walk in guest.

Ensuring that all important documents are properly handed over to all concerned.

Maintaining the filing system of all important documents for future referencing.

Maintaining schedules and calendars arrange and confirm appointment for the General Manager.

Providing support to HR dept. by outsourcing suitable candidates for the required position.

Other duties as maybe required by the top line personnel.

Receptionist cum HR Assistant

May 2012 – May 2013

CCDC – Philippines

This company was active in lending money to all qualified member and rentals for commercial & residential properties. I was responsible for:

Performing secretarial duties such as filing, encoding and screening telephone calls.

Receiving incoming correspondence and keep records of the same.

Coordinates with other departments regarding daily transactions.

Attending to customers request such as providing copy of bills, statement of accounts, form etc.

In-charge of sending reminders to creditors with overdue accounts.

Monitoring staff attendance and activities.

Update HR database.

Prepare offer letters for selected Candidates.

Arrange/Schedule candidate for the interview.

Inform unsuccessful applicants

Coordinate and arrange driver’s schedule

Investigate and understand causes for staff absences.

TRAINING & SEMINAR ATTENDED

The Pursuit of the Underlying Secrets in Hiring Success

Personal Development

Latest Production Trends and Issues

Introduction to Business Research Seminar

Book Smart is Enough

Tax Awareness

Entrepreneurial Mindset

Emotional Quotient

Human Behavior Organization Team Building

I hereby certify that the above information are true and correct to the best of my knowledge and belief.



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