Sreejith S

TOUR COODINATOR.

** * ******** *** ***

Ooty THE NILGIRIS,

TAMILNADU -INDIA

Mob: 098********.

ac7xv6@r.postjobfree.com

Overview

Tour coordinator at 68 m HOLIDAYS PVT LTD, Ooty TamilNadu India..

Good knowledge and experience in MS WORD,Email chating, Internet, Good Communication Skills Etc.

Objective

Seeking a technically challenging assignment where I can apply my current skills and acquire new skills intellectually with excellent growth and career development. Contribute to an organization success through the use of my service and skills.

Work Experience

1.Currently working as a TOUR COODINATOR in 68M HOLIDAYS OOTY TAMILNADU INDIA, Ooty- INDIA, since February 2012..

Ability to handle Large volumes of invoices,

Ability to negotiate at all decisions making levels.

Conduct in depth specialized walking tours of the packages.

Coordinated and create major fund raising assets.

Skilled in Cultrating excellent relationships with both clients and colleagues.

Resolute relationship building skills

Having the requires confidence, drive and enthusiasm with a “positive”IQ atitude.

Can work independently and as a team

To issue complaints in required quantities against authorized requisition of customers needs.

To check the book balances, with the customers package details and connect to their trips and other details etc…

Preparation of customers packages cost

Correspondence with various dealing of customer complaints and solveing their issues immediately.

Co-coordinating with all vistors and provide details information to the clients

Coordinate with specific exhibits of information and functions

To ensure to keep all records of customers details

To maintain proper records.

To initiate purchase requisitions for the replacement of stock of all regular stores items whenever the stock level of any item of store approaches the minimum limit fixed in respect thereof.

General Duties:

To handle the tasks of greeting guest directly and answering quries etc..

Perform responsibilities of handling cash and providing a very high level customer service.

Responsible for all issues of customer complaints.

Responsible of handling issues and resolution with in the target turn around time.

Achieving service standards in customer handling.

Co-ordination with inter department resolve customer issues immediately.

Assigned to the information desk as by promoting the service acting as in person and via telephone and email..

Processed clients profile and organized through office system to smooth work flow.

Filed a high volumes of clients calls, and requests to appropriate requests to clients.

Provide initial contact to customer for responding quickly to ensure superior service and satisfication.

2.Worked as Front Office Asst, At Preethi Classic Towers Ooty –India,From December2009 -May2011

Handling the tasks of greeting guests directly answering the calls and check in and check out of guest

Issue of guest complaints and orders of customers on calls.

Preparation of handling cash and other benefits of guest.

Handling charges of guest travel arrangements etc..

Booking undertaken of customer travelling arrangements.

Co-coordinating with all guests issues.

Coordinate with high level customer service.

Educational Qualifications

1.B.COM(Computer Application)in Annamalai University Tamilnadu, India.

2.Hsc – Commerce And Computer Science Breeks Higher secondary School.

Personal Skills

Hard worker

Good Responsibility

Good Decision Maker

Comprehensive

Problem solving ability

Good communication skills

Ability to deal with people diplomatically

Good team leadership skills.

Personal Details

Date of Birth & Age : 11th January 1985

Father’s Name : sankaranarayana.N

Nationality : Indian

Marital Status : Single

Languages Known : English, Malayalam & Tamil

Permanent Address : 54/A Missionary Hills Old Sai baba bungalow Ooty,643002

Passport Details : No- H7385550

Place of issue: coimbatore

References

Mr.Prashant Nair

Station Master

ID: 10071189

ac7xv6@r.postjobfree.com

009***********

Mrs.sreeshetha nair,

Process, XM software, UAE Xchange, KOCHi

Mobile 081********

ac7xv6@r.postjobfree.com

Declaration

I hereby solemnly declare that all the above furnished details are true to my knowledge and belief.

(Sreejith.S)

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