PERSONAL DETAILS

Surname : Moshupye

First names : Helen Ledile

Home address : ***** ********* ******

Daveyton Ext 2, 1520

Contact numbers : 072-***-****/(011-***-****

E-mail address : ac7xv5@r.postjobfree.com

Date of birth : 24 July 1987

ID number : 870-***-**** 086

Nationality : South African

Gender : Female

Marital status : Single

Home language : North Sotho

Other language : English, Afrikaans and Zulu

Health : Good

Hobbies/interests : Reading and listening to music

EDUCATIONAL HISTORY

Institution : St Francis College

Qualification obtained : Grade 12 (2004)

Subjects passed : English, Afrikaans, Mathematics, Business Economics and

Biology

OTHER COURSES

Institution : Zodiac Commercial School (Pretoria

Course obtained : Diploma: Basic Computer Course

Subjects passed : Microsoft Windows: Word, Excel, Access and PowerPoint

Duration : 15 Jan to 30 June 2008

EMPLOYMENT HISTORY

Institution : Capcorp Consulting (Vodacom)

Position holding : Call Centre Agent (subscriber collections)

Duties : -telephonically taking client queries in connection

with their airtime and data usage

-advising clients on a course of action to take in

case of a fraudulent or legal issue using Tallyman,

IWS, Eppix, Morpheus, XDS and Siebel

Duration : 08 August 2015 - 30 June 2018

Reason for leaving : Resigned

Institution : African Bank

Position held : Accounts Mangager (Outbound)

Duties : Telephonically collecting fees owed to the

company from clients, then recording findings

on the computer using Tallyman, Exactus and IWS

Duration : 28 February 2009 – 31 May 2013

Reason for leaving : Resigned

REFERENCES

Contact person : Nompumelelo Phuza

Institution : Capcorp Consulting

Position : Team Leader

Contact no : 072-***-****

Contact person : Patricia Jack

Institution : African Bank

Position : Team Leader

Contact no : 078-***-****

CURRICULUM VITAE

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