843-***-****, ac7xu5@r.postjobfree.com
**** ******* ***** *****, ********, SC
Professional Summary: Medical Receptionist with 18 years of experience in a fast paced, detail oriented, patient care medical environment.
Expertise
Front Desk Reception
Insurance Verifications
HIPPA Rules and Regulations
Claims Filing
Physician Support
Managing a multi-line phone system with high call volume
Medical Terminology, Billing, and coding
Posting Patient Charges and Payments
Collections
Data Entry
Work History
Florence Ears, Nose, & Throat, Clerical Coordinator (June 2008 – Dec. 2018)
Medical billing charge entry coding
Worked collection reports
Tracked patient demographics
Maintained patient records
Patient consultation
Scheduled appointments via Nextgen
Operated multi-line phone systems for patient communication
Worked with insurance companies for patient coverage verification
Various office setting clerical duties
Answered phones and handled communication
First Choice Healthcare, Front Desk Coordinator (September 2007 – June 2008)
Posted patient charges, payments, and collections
Collected patient information
Maintained patient records
Greeted and registered incoming patients
Performed insurance verification
Scheduled patient care activities with other medical facilities
Carolina Healthcare (Multi-Specialty Practice), Administrative Support (July 2000 – August 2007)
Coordinated patient charges and payments
Tracked patient demographics
Maintained patient records
Scheduled appointments via MISYS Tiger
Operated multi-line phone systems for patient communication
Insurance verification
Data entry
EDUCATION
Graduate of West Florence High School
Florence, SC
1999
Betty Stevens Cosmetology
Florence, SC
2007
CERTIFICATIONS
Certificate in Medical Coding, 2004
Other Skills
Microsoft Excel and Word,
Multi-tasking, Performing in a fast paced, customer facing environment
Kerri C. Hedgepeth