Brian Petersen

**** *. **** ******, **** Milwaukee, WI 53215

414-***-**** Email: ac7xu4@r.postjobfree.com

Objective:

A professional career position in the fields of customer service, sales, administrative, management, marketing or facilities/warehouse services.

Summary:

Highly skilled individual with years of experience in various career fields, including law enforcement, military, writing/editing/proofreading, research, customer and community service, retail sales, telecommunications/call center, and general labor.

Skills:

Highly diversified skill set, including law enforcement/military experience, leadership experience, focused internal and external community/customer service skills, strong writing/editing/proofreading abilities, administrative, facilities/fleet services, and retail sales experience.

Excellent interpersonal, organizational, time management and presentation skills. Outgoing, disciplined, flexible, and motivated. Achieved success training and mentoring in military/law enforcement environments; obtaining success through perseverance; recognized by supervisors and citizens for meritorious service.

Highly results driven and goal oriented; precise attention to detail with networking and relationship building qualities. Strong decision making, consensus building and problem solving abilities. Proficient with computer technology and possessing a technical aptitude, including PC/Windows, Microsoft Suite, Adobe, Social Media platforms, Internet browsers, and database management software.

Superior oral and written communications skills, mediation, negotiation, conflict resolution, and crisis intervention/management skills. Leadership traits, competitive drive, able to work equally well independently or in a team environment. Strong team building abilities, with the ability to manage multiple projects and adept at learning additional new skills rapidly.

Professional Employment Summary:

Lube technician- Valvoline 10/2018 - 11/2018

Oil changes, customer service. Other duties as assigned.

Sales Associate – Community Warehouse - 6/18 to Present

Sales duties, customer service, stocking, and warehouse. Worked service floor assisting customers with various products/services.

Communications/Police Officer - City of Milwaukee, WI - 11/1998 to 02/2018

Daily interaction with public, resolving disputes, report writing, observational skills, calm under stress, strong investigative skills, and call center experience with the Technical Communications Division. Training and mentoring of new officers, specialized training including crisis intervention, and excellent work ethic.

Database Management – In Pro Corp – 1995 to 1998

Responsible for maintaining company customer database, customer service, general office/administrative, technical and copy writing for company catalog, other duties as assigned.

Education:

A.A.S., International Trade Waukesha County Technical College

B.A., Creative Writing Ottawa University, cum laude

B.S., Criminal Justice Mount Senario College

https://www.linkedin.com/in/brian-petersen-279975ba

@BScottPetersen4 (twitter)

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