PROFESSIONAL STATEMENT

Healthcare professional with extensive experience in office management, patient relations and customer services seeking a position that will allow me to use my training in Healthcare Administration. Abreast in developing, planning and managing healthcare operations. Expertise includes:

Healthcare Administration

Medical Terminology

Office Administration

Medical Insurance & Billing & Coding

Medical Law & Ethics

Health Information Systems

Organizational Theory

Business Communications

EDUCATION

STRATFORD UNIVERSITY – WOODBRIDGE, VA

Bachelor of Science in Healthcare Administration, January 2016

WORK EXPERIENCE

SENTARA NORTHERN VIRGINIA MEDICAL CENTER, WOODBRIDGE, VA May 2007 – Present

Administrative Assistant,

Operates office equipment such as fax machines, copiers, and phone systems. Uses computers for spreadsheet, word processing, database management, and other applications.

Sets up and maintains paper and electronic filing systems for records and correspondence.

Opens, reads, routes, and distributes incoming mail and responds to routine letters.

Schedules and confirms over 400 medical appointments annually which includes transportation.

Maintains schedule for supervisor and sets up meetings and appointments as necessary

Order and dispense office supplies for personnel.

REX HOSPITAL, RALEIGH, NC September 2004 – February 2006

Nursing Assistant

Clean, disinfect, or calibrate scopes or other endoscopic instruments according to manufacturer recommendations and facility standards.

Perform safety checks to verify proper equipment functioning.

Assist physicians or registered nurses in the conduct of endoscopic procedures.

Collect specimens from patients using standard medical procedures.

Place devices, such as blood pressure cuffs, pulse oximeter sensors, nasal cannulas, surgical cautery pads, and cardiac monitoring electrodes, on patients to monitor vital signs.

Maintain inventories of endoscopic equipment and supplies.

Position or transport patients in accordance with instructions from medical personnel.

Provided direct patient care which included transportation and procedural preparation. Maintained employee and patient safety in accordance with OSHA standards and the Rex customer service mission statement.

DUKE UNIVERSITY, DURHAM, NC April 2000 – May 2003

Payroll Specialist

Review time sheets, work charts, wage computation, data entry and other information to detect and reconcile payroll discrepancies.

Record employee information, such as exemptions, transfers, and resignations and employment verifications.

Process and issue employee paychecks and statements of earnings and deductions.

Compile employee time, production, and payroll data from time sheets and other records.

Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.

Conduct verifications of employment.

Post relevant work hours to client files to bill clients properly.

Provided customer service to employees and the public, answered inquiries from federal, state and local agencies.

general ledger entries into the payroll system and distributed manual checks to employees' and venders alike.

ST. VINCENT'S MEDICAL CENTER, NEW YORK, NY June 1992 – February 2000

Medical Records Clerk

Protect the security of medical records to ensure that confidentiality is maintained.

Retrieve patient medical records for physicians, technicians, or other medical personnel.

Release information to persons or agencies according to regulations.

Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.

Process patient admission or discharge documents.

Prepare statistical reports, narrative reports, or graphic presentations of information.

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff in conjunction of security clearance.

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

Maintain medical records, technical library, or correspondence files.

Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.

Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

Conducted in house audits with emphasis on inventory control. Submitted appropriate reports on a monthly basis to management upon completion of state regulated audits. Maintained appointments and arranged transportation of inmates to and from medical appointments to institutions while coordination with The New York City Department of Correction. Maintained ongoing statistics for accurate records that were reviewed by the state of New York.

FIDUCIARY TRUST INTERNATIONAL, NEW YORK, NY October 1986 – September 1993

Trade Processor

Perform other clerical duties such as answering telephone, sorting and distributing mail, running errands or sending faxes.

Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator.

Collate pages of reports and other documents prepared.

Process paperwork for special orders, including margin or option purchases.

Reconcile account-related statements, such as quarterly or annual statements or confirmations.

Supervised and distributed work assignments to data entry clerks working under my lead. Edited and proofread work submitted by various departments via CRT terminals. Balanced general ledger tickets from domestic and international accounts in conjunction with The New York Stock Exchange using the Biton system.

PROFESSIONAL AFFILATIONS

HFMA -Healthcare Financial Management Association, standing member as of 2015

Contact this candidate