TAIWO SODADE
#** – ***** *** Street, Edmonton T*M 0J4
Phone: 780-***-****
email: ac7xt3@r.postjobfree.com
SUMMARY
A professional with extensive experience in the financial services industry. Having consistently exceeded expectations in a fast paced work environment, I have attained proven expertise in the following areas:
• Client Relationship Management/Customer Service
• Compliance Reviews
• Conflict Resolution and Team Dynamics
• Administrative Support/Data Entry
• Microsoft Office Suite ;Word, Excel, Outlook
• Written and verbal communication skills
I am convinced about my ability to deliver superior results in a manner that will yield quantifiable benefits to any organization.
PROFESSIONAL EXPERIENCE
Skye Bank PLC
Administrative support – Central processing Centre 2014 – 2018
• Ensured compliance with corporate policies and procedures related to bank transactions, including multi-level approvals and document vetting.
• Process banking transactions sent from branches accurately and efficiently
• Communicate efficiently and effectively with branches and customers as regards banking transaction.
• Reviewing and authenticating documents in line with the policies of the Bank for banking transactions.
• Data input and verification.
• Processed time-sensitive materials accurately and efficiently, while meeting specified turnaround time requirements as stipulated by Senior Management.
• Prepared statistical reports on a weekly, monthly and quarterly basis; presented results to Senior Management for analysis and tactical decision making. Customer Service /sales - Branch
Provide adequate solution to customer’s complaint
Assist Customers with banking transactions
Review documents and process loan applications
Performed business development functions comprising service offering presentations to potential customers, formulation of customer loyalty strategies and participation in corporate marketing campaigns
Cross Sell banking product
Tax Programs Officer 2013 – 2014
Lagos State Internal Revenue Service
• Performed Compliance and Internal Audit reviews to ensure registered corporations followed extant tax laws and regulations
• Facilitated seminars and workshops to enlighten corporations and individuals on their tax obligations
• Participated in professional development programs to enhance tax knowledge, oral and written communication
EDUCATION
Bachelor's Degree - B.Sc. Insurance Jan 2007– Oct 2011 University of Lagos
(Evaluated by WES)
Association of Chartered Certified Accountants Candidate In Progress ACCA, United Kingdom