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Administrative Assistant Customer Service

Location:
Edmonton, AB, Canada
Posted:
December 11, 2018

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Resume:

ODIGIE, OMORUYI PAUL

Unit ***, **** *** Avenue, Northwest Edmonton. ac7xsk@r.postjobfree.com, +1-780-***-****

Excellent interpersonal skills and self-motivated sales person with proven adaptability, flexibility and multi-tasking skills in ever changing business environment.

Proficient in building a long-term client relationship, excellent problem-resolution skills, adept at assessing needs, communicating value and facilitating quality improvement through a win-win approach.

Highly professional assistant with a comprehensive command of office administrative and clerical support functions combined with the knowledge of documentation, fillings and procedures.

Detail-oriented, organized, personable and enthusiastic administrative professional with the ability to comprehend, coordinate and manage multiple projects while focusing on the overall scope.

OFFICE MANAGEMENT SKILLS

Office Support

Client Relations

Maintain Inventory

Research

Records Management

Word Processing and Data Entry

Calendaring and Scheduling

Spreadsheet and Data Base Management

Report Writing

PROFESSIONAL EXPERIENCE

Customer Service Representative 09/2016 to 08/2018

Virgin Mobile, UK

Utilized multiple systems to obtain information and resolved queries at first touch.

Utilized multiple systems to gather data and recreate point-of-sale scenario.

Efficiently aid and proffered solutions to customers queries.

Responded to telephone and electronic mail inquiries.

Typing, filing and taking inventory

Administrative Assistant 01/2011 to 06/2016

Cadbury Nigeria Limited

Conducted research

Report writings from meetings.

Carried out Administrative directives and policies.

Organized and attended client interviews

Prepared reports and took data inventory

Handled manuals and correspondence

Office Administrator 01/2009 to 12/2010

CET Mining Nigeria Ltd

Typing, filing and taking inventory

Keeping records and sorting mails

Preparing documents, processing mail and answering telephones

Scheduling meetings and recording information as needed

Updating paperwork and word processing

Project management and office management

Keeping stock of office supplies and placing orders when needed

EDUCATION

Senior Secondary School Certificate (WAEC)

CERTIFICATION

Freedom of Information and Protection of Privacy Act (FOIP): Focus on Privacy Certificate, Alberta.

REFERENCE

Available upon request.



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