Receptionist, MOA.

Lena Sieben

***** - ** ***, ******** ** T*T-*S*

Home: 780-***-**** Cell: 780-***-****

**********@*******.***

Career Objective

Seeking full time employment as Receptionist or a Medical Office Assistant.

Professional Summary

Professional appearance and demeanor at all times. Reliable individual with years of hands on experience in Customer Service, Business Administration, and Warehouse. Medical Office Assistant Practicum Completed. I am committed to getting the job done as efficiently and responsibly as I possibly can.

Core Qualifications

Excellent customer service skills.

Great eye for detail.

Great team player or working independently with little supervision.

Ability to remain calm under pressure.

Knowledge of medical terminology.

Invoice processing.

Maintaining strong organizational skills.

Proficient in Microsoft Office 2013.

48 wpm.

EMR (ACCURO).

Netcare trained.

Professional Experience

Medical Office Assistant –Practicum April - May 2015

Medical and Foot Clinic

Edmonton, AB

Politely greeted patients and visitors to clinic.

Ability to maintain patient privacy and confidentiality

Scheduled patients for appointments and booked with specialists by referrals.

Filing.

Sterilized instruments for autoclave.

Informed patients of specialist’s appointments.

Communicated with patients and their concerns.

Medical Billing (EZ-Bill).

Checked patients into treatment rooms.

Administrative Assistant

Advanced Business Supplies January 2006 to October 2017

Edmonton, AB

Received a high volume of internal communications including customer’s orders via phone, fax or email.

Managed the receptionist area, including greeting walk in customers and responding to telephone and in-person requests for information about products.

Assisted customers with company product complaints or returns.

Performed company’s daily deposits, including cash handling, cheques and visa spreadsheets.

Entered customer’s accounts receivables.

Received incoming shipments and reviewed contents against purchase order for accuracy.

Handled customer’s daily orders for in and out of town shipments.

Operated pallet jack.

Performed store opening and closing duties.

Prepared and picked customer’s orders for in and out of town shipments.

Handled customer inquiries and assisted them in a professional manner.

Created purchase orders for companies daily shipments.

Experienced in Using Sage, Business Vision and Quickbooks Accounting Systems.

Education

Reeves College 2014 - 2015

Medical Office Assistant Program

Chestermere High School 1993 – 1994

Certifications

STANDARD FIRST AID CPR/AED Level C February 2015

Workplace Hazardous Material Information System (WHMIS) February 2015

Netcare Training Certificate February 2015

Contact this candidate