NWACHUKWU OGECHI EZINNE

HOUSE **, `E` Close *** Road 3rd Avenue, Festac Town, Lagos State

081********, 070********. Email: ac7xqs@r.postjobfree.com OBJECTIVE:

A graduate with adequate knowledge, skills and working experience in customer Service Management, Marketing, and documentation. Analytical and innovative, proficient in building and maintaining relationships, negotiating deals and closing sales, hardworking and result-oriented with proven leadership skills involving managing and motivating teams to achieve set targets. I responsibly assume the challenges and goals assigned by an organization, adaptable to change, and ability to work in teams. A quick learner and in search of an organization willing to give me a chance to implement my value adding proposition.

PERSONAL SKILLS:

Effective management and human resources skills.

Ability to work under pressure and tight reporting schedules.

Excellent written and Verbal Communication Skills.

Good Leadership and Interpersonal Communication

Proficiency in the use of POS software - Retail man used in making direct sales to customers, posting of expenses and stock taking.

Socially inept and a good team player.

EDUCATION:

2010: Federal University of Technology, Owerri, Imo State B. Tech Geology 2002: Festac Girls’ Secondary School, Festac Town, Lagos. S.S.C.E 1996: First School Leaving Certificate 3rd Avenue Primary School, Festac Town, Lagos.

WORK EXPERIENCE:

Neneeys Optimal Skin Care September 2016 till Date. Job Description:

*Customer Care Representative/Sales Manager

Managing incoming calls and customer service inquiries.

Generating sales leads to develop into new customers.

Identifying and accessing customers’ needs to achieve satisfaction.

Ensuring maximum productivity and resolving customer queries at levels

Achieving growth and hitting sales targets by successfully managing the sales team.

Designing and implementing a strategic sales plan that expands company’s customer base and ensure its strong presence.

Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.

Whitewood Pharmacy Limited December 2013 – February 2015 Job Description:

Attending to customers at the point of sale

Lodging of Cash

Ensured detailed record of the company's expenses were kept at all times

Ensured 100percent maximum customer satisfaction at the point of sales

Community Secondary School November 2011- October 2012

(NYSC)

Job Description:

Chemistry Teacher S.S.S 2 and S.S.S 3 Kono,

Khana Local Government

Rivers State

Vitex Water Technology 2007 -2009

Job Description: Industrial Trainee

Coached in all department of the company regarding water filtration procedures

Involved in evaluation processes during the course of my training ICT SKILLS

Proficient in Microsoft Applications and Customer Relationship Management Tools REFEREES:

On request.

Contact this candidate