SHARDA SAHU

MBA Finance

***** ********* **, ******, ** 80134

Phone: +1-860-***-****

Email: ac7xoz@r.postjobfree.com

Visa Status: Green Card

PROFESSIONAL SUMMARY:

Having total 13+ years of experience in Oracle Apps Implementation, support and Upgrade projects.

1+ Year in Oracle cloud implementation support and resolutions

Worked extensively as a Finance Functional Consultant for 12+ years on Oracle Apps Implementation projects, this includes 4 R12 End to End implementations projects. Expertise in Procure to Pay (P2P), Order to Cash (O2C), Inventory, Accounts Payable, Account Receivables, Oracle General Ledger, Cash Management, Fixed Assets, EBTax, Sub Ledger Accounting, FAH, DBI and working knowledge of other Modules in Releases 11i and R12.

Good understanding of Application implementation methodologies (AIM and Agile).

Her experience includes in Mapping Business Requirement, production support, Implementation and roll out of Oracle Finance and Procure to pay in various industries and verticals.

She has a good client interaction and communication skills. She has good understanding of Oracle Applications functionality along with integration aspects with other application modules like PO & DBI.

Extensive experience in business process flow development, and configuration of test instances, demonstration, unit and integration testing, documentation, end-user training, go-live and post-implementation support.

Ability to work with limited resources capable of multi-tasking, planning works around concurrent and time sensitive deliverables.

A highly motivated proactive self-starter with strong inter-personal and organizational skills.

PROFESSIONAL CERTIFICATIONS:

Oracle E-Business Suite R12 Financial Management Certified Implementation Specialist.(OCS)

Trained and Certified Oracle Cloud professional on General Ledger

ACADEMIC QUALIFICATION:

M.BA, Completed in the year 2005 from Jiwaji University, Gwalior, M.P in Finance.

BSC in Mathematics in 2003 from Jiwaji University, Gwalior, M.P

PROJECTS/CLIENTS:

Projects

Client

Company

Oracle cloud support

Oracle

Oracle

R12 Implementation Project

Arrow Electronics

Infosys

Cigna R12 upgrade

Cigna health Care, USA

CMC America

Motorola Solution R12 Implementation

Motorola Solution Inc, USA

TCS

Harsco Metals R12 implementation

Harsco Inc, UK/USA

Harsco

Harsco Minerals 11i implementation

Harsco Inc, UK/USA

Harsco

CEVA, logistics 11i support

CEVA Logistics, USA

HCL

Zain Telecom MTC Vodafone

Zain Telecom, Bahrain

Satyam Computers

GDI Ltd implementation phase-II

Gulf Drilling International, DOHA

Satyam Computers

Wataniya Airline XPress Imp

Wataniya Airline, ABU DHABI

Satyam Computers

Bestseller OA support Project

Bestseller, Denmark

KPIT

TATA plastic support & enhancement

TATA Motors

KPIT

Imp Oracle Apps for Unison Industries

Unison Industries

Genpact

Internal Billing System

GE

Genpact

Core Finance

Agarwal Construction

Agarwal Construction

ACHIEVEMENTS:

Appreciation from Cigna Business Product owner for solution Design

Got the WAW award in KPIT Cummins and also got AIC team award.

Major achievements includes successfully managed a team of 12 members for a IT Company and co-ordinate over 100 members team working across 15 countries across Denmark, Germany, Canada, Sweden for Bestseller client. This paved the way for the client to embark on much larger outsourcing.

Got client appreciation in all projects for the project work done.

Areas/Applications:

Heath Care

Telecom

Airways

Logistics

Manufacturing

EXPERIENCE:

Client: Oracle Co-operation

Duration: Spet 2017 – Present

Role: Senior Technical Support Engineer

Environment: Oracle Cloud

Modules: Oracle Financial

Project Descriptions:

The company specializes primarily in developing and marketing database software, technology, cloud engineered systems, and enterprise software products particularly its own brands of database management systems.

Responsibility:

Part of special implementation Program. Provided support for globally Implementation Oracle customer as a customer lead. Currently responsible for issues and resolutions of 5+ customers implementations simultaneously.

Coordinated milestones to ensure successful go-live dates Primary SPOC for implementation success management and development

Trained new implementers on set up functionality; lead daily/weekly internal and customer based scrum calls Identified new issues with DEV regarding new releases.

Technically and functionally proficient of Oracle financial products.

Fusion Financials Technical interface to customers for resolution of problems related to installation, recommend maintenance and use of Oracle Fusion Financial products.

Delivered post-go live support and solutions to Oracle Customers while serving as an advocate for customer needs.

Responsible for facilitating customer relationships with Support and provide advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Works closely with the applications developers to advise concerning changes on system-levels.

Involved in resolving technical and functional customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.

Works on customer production problem solving issues with Oracle Fusion Financials Cloud install, upgrade and other various Fusion Application issues.

Create technical/knowledge documents for solving application technical problems.

Perform impact analysis of new requirements on existing system and suggesting modifications to development wherever required.

Prepare support documents and review at every stage. Support documentation will include the technical documentation, installation document and content knowledge database with required details.

Coordinate with the engineering and customer-support departments and teams.

ODM certified and Bug approver.

Client: Arrow Electronics, USA

Duration: June 2015 – June2016

Role: Oracle Financial Implementation Consultant

Environment: Oracle Apps Release R12.1.3

Modules: Oracle Apps Financial, PO, AP, GL, FA, CM, SLA

Project Descriptions:

Arrow Electronics is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions.

The Project is to do the upgrade and Rollout from 11i to oracle R12.1.3.

Responsibility:

Writing MD50 and Provide solution to the Business Owners

Writing test cases for all the finance components

Involved in requirement gathering and SPOC for Payables Modules

Preparing Design Document and giving presentation to the client.

Attended the Client’s Meetings and presentations

Working on the Purchase orders configuration and requisitions

Working on Po Auto create and Punch outs

SQL quires for day today validations in database

Client: Cigna Health Care, USA

Duration: Jan 2013 – Aug 2014

Role: Oracle Financial Implementation Consultant

Environment: Oracle Apps Release R12.1.3

Modules: Oracle Apps Financial, PO, AP, GL, FA, CM

Project Descriptions:

Cigna BFF (Building Financial Foundation) Program Roadmap has a clear vision and future state for Finance, including organizational structure, processes, and systems.

Accounting information systems and processes are in scope for this initiative. Opportunities to consolidate applications, process transaction in a more efficient manner, and increase automation will also be addressed as part of the BFF Program Roadmap.

Responsibility:

Writing MD50 and Provide solution to the Business Owners

Writing test cases for all the finance components

Involved in requirement gathering for Payables

Financial Accounting Hub configurations and development using pass-through and event model

Create Event Model, Process categories, JLT, ADR, JLD

Preparing Design Document and giving presentation to the client.

Attended the Client’s Meetings and presentations.

Helping in resolving the purchase orders and requisitions issues

Helping in end to end in P2P cycle

Helping the testing team to complete the testing end-to-end

Writing SQL quires in TOAD and SQL developer for day to day activities and validation

Client: Motorola solutions Inc, USA

Duration: Oct 2011 – Nov 2012

Role: Oracle Financial Implementation Consultant

Environment: Oracle Apps Release R12.1.3

Modules: Oracle Apps Financial, P2P, costing and Inventory

Team Size: 200 members including Functional and Technical Consultants.

Project Descriptions:

Motorola implemented R12 oracle apps project. Motorola delivers leading-edge technology solutions worldwide for consumers, enterprise and government. Motorola is a global leader in providing integrated communications solutions and embedded electronic solutions. These include Software-enhanced wireless telephone, two-way radio and messaging products. Internet-access products for consumers, network operators, commercial, government and industrial customers. End-to-End systems for the delivery of interactive digital video, voice and high-speed data solutions for broadband operators. Embedded semiconductor solutions for customers in the networking & computing, transportation, wireless communications and digital consumer/home networking markets. Embedded electronic systems for automotive, industrial, transportation, navigation, communication and energy systems markets.

Responsibility:

Single Point of contact for SLA for Costing and Finance.

Involved in requirement gathering for costing &Inventory SLA customization

Handled SLA customization for Costing & Inventory single handed and also coordinating with the client directly.

Preparing Design Document and giving presentation to the client.

Handling proof of concept session for SLA customization and also supporting SIT testing team.

I was actively involved for SLA configuration & preparing BR 100

Attended the Client’s Meetings and presentations.

Purchase order issues and resolutions

Helping the testing team to complete the testing end-to-end.

Client: Harsco Metals/Minerals Implementation R12, 11i, UK/USA

Duration: Feb-2011 to Oct-2011

Role: Oracle Apps Sr. Finance Functional

Environment: Oracle Apps Release11.5.10.2/R12.1.3

Modules: Oracle Apps Financial, P2P, SLA, E-btax, AP, AR, GL, FA

Project Descriptions:

Harsco Inc global footprint is in 50 countries wide and growing. Harsco worldwide balance includes a major presence throughout North America and Europe and a growing stake in key emerging markets such as Asia, the Middle East, Latin America and Eastern Europe. Harsco’s businesses are naturals for international expansion, as virtually every region of the world is engaged in the key markets that they support.

Harsco is recognized as one of the Fortune 1000 leading companies in America and has been named five times to the Platinum 400 list of best big companies by Forbes magazine

Responsibility:

For “Harsco Minerals Implementation 11i” Project single handed completed this project, implemented AP and FA configuration, CRP’s, Go live and Post Production support.

For Project “Harsco Metals R12 implementation” I handled SLA, Ebtax, AR, AP, GL, FA and CM modules.

I was involved in requirement gathering phase and Configuration.

I was actively involved in CRP1 & CRP2 session and completed successfully.

Client: CEVA Logistics, USA

Duration: May-2010 to Jan-2011

Role: Sr. Functional Consultant

Environment: Oracle Apps Release11i

Modules: GL, AP, AR, FA, CM, PO, & iProcurement

Project Descriptions:

CEVA Logistics is the world’s leading logistics companies, providing end-to-end design, implementation and operational capabilities in freight forwarding, contract logistics, transportation management and distribution management. It runs a global network with facilities in more than 170 countries.

Responsibility:

Production support for all financial modules in her capacity as a finance functional consultant.

To understand quickly the end to end system and its custom functionality to support the project in absence of Onsite coordinator and resolve the issues.

Responsible to resolve the Priority-1 issues single handedly in functional area at any point of time.

Communicating with the users to resolve the issues and provide the solutions.

Providing the update scripts to DBA on Oracle provided solution and custom scripts.

Documenting the Comprehensive Issue Descriptions and Resolutions.

Attending the Client’s Meetings and presenting the critical Issue Resolutions.

Logging the TAR, actively participating in expedite resolution of the TARs.

Actively participating and coordinating the Technical team and Users and ensuring timely delivery of specified components/Requirements

Client: Zain Telecom (MTC Vodafone) implementation phase-II, BHARAIN

Duration: May-2009 to May-2010

Role: Oracle Apps Sr Finance Functional

Environment: Oracle Apps Release11.5.10.2/R12.1.3

Modules: GL, AP, AR, FA and DBI

Project Descriptions:

Zain Telecom (formerly MTC Vodafone) is a pioneer of mobile telecommunications in the Middle East and now a major player on the African continent. Today they are a leading Mobile and data service operator with in 22 Middle East and African countries. They implemented Oracle R12 throughout the organization over 26 countries covering Financials, HRMS and SCM modules.

Responsibility:

Contribution as a Module Lead and Product Overview Training to the client users.

Requirement Gathering and understanding Current Business Baseline.

Studied the Business Process whereby to look at the feasibility of implementing new functionality.

Prepared the Mapping Document for the financial module.

Frequently interacting with Key and End Users to understand the business requirements, analyzing the specifications provided by the clients and communicating the possible solutions.

Completed the setup in AP, AR, FA and GL where new functionality was implemented.

Providing functional specification to the offshore and onsite technical consultants.

Prepared the Performance Test scripts T040 and checked the performance after upgrade to make sure improvement in performance.

Conducted and prepared the Performance testing Script.

Data Migration for all financial Modules.

Prepared the user manual and unit test scripts for all the financial module. Looking after all the Service Request with regard to GL, AP, AR, FA and CM

Analyze the problem faced by the Super User and provide a solution for the same.

When required raise Service Request with Oracle Metalink for update scripts, issues that require clarification or bug which is the reason for the problem.

Perform an OWC with Oracle Support if the Problem needs to be seen by the Oracle Support person and explain the whole problem, bug, as the case may be.

Following up the TAR (service Request) with Oracle Support metalink and providing support on behalf of the client to get the problem resolved which required update script; update patch set level, Functionality clarification or any other issues for smooth running of the business.

Team member in making the BR100 document for the modules AP, FA, CM and GL.

Prepared the user manual and test scripts for all the Financial.

Conducted the testing for all flows in AP, FA and GL.

Conducted trainings and showed the complete flow to the super users where for Financial Module.

Provided support during the go-live.

Make conference calls with the Super user to explain the solution or whatever the case may be so that the work is done smoothly.

Production Support.

Provided resolution for functional issue for GL, AP, AR & DBI.

Client: Gulf Drilling International Ltd implementation phase-II, DOHA

Duration: Jan-2009 to May-2009

Role: Oracle Apps Finance Functional

Environment: Oracle Apps Release11i

Modules: GL, AP, AR, FA and DBI

Project Descriptions:

Gulf Drilling International Ltd, GDI, was established on May 18, 2004 as a joint venture between Qatar Petroleum (QP), the Qatar national oil corporation, and Japan Drilling Co., Ltd. (JDC).

GDI was the first Onshore and offshore drilling service provider established in Qatar based on the vision of HE Abdullah Bin Hamad Al-Attiyah, the Second Deputy Premier, Minister of Energy and Industry and Chairman of Qatar Petroleum, to promote and foster the technically advanced and internationally competitive oil field Services Company in Qatar.

Responsibility:

Contributed as a Module Lead

Product Overview Training to the client users.

Requirement Gathering and understanding Current Business Baseline.

Frequently interacting with Key and End Users to understand the business requirements, analyzing the specifications provided by the clients and communicating the possible solutions.

Solution Design

Setting up of the Global Parameter, Enable the dashboards, Create request set

Setting up of the Rollup Groups, Summary Templates, Cross Validation Rules and Security Rules.

Setting up Financial Dimension & dimension Mappings

Setting up Company Cost Centre Organization

Setting up Manager Hierarchy.

Setting Up Budgets and Forecasts

CRP sessions, UAT and User Trainings.

Documentation- As-Is, To-Be, Test Scripts, Setup Document and SOPs

Worked on SOWs based on customer requirement and providing efforts estimation details.

Production Support.

Provided resolution for functional issue for GL, AP, AR and DBI.

Client: Wataniya Airline XPress Implementation.

Duration: Sept-2008 to Jan-2009

Role: Oracle Apps Finance Functional

Environment: Oracle Apps Release R12.1.3

Modules: GL, AP, AR, FA

Project Descriptions:

Wataniya Airways, Kuwait’s new premium airline, has passed a significant milestone in its development with the awarding of its Air Operators Certificate (AOC) from the Directorate General of Aviation (DGCA) in Kuwait. The AOC is a statutory requirement for any international airline from its National Aviation Authority that permits the airline to undertake commercial flying operations.

Responsibility:

Prepared test documents TE40 for all processes.

Prepared BR 100 for AR, AP & GL modules.

Prepared BP 80 for AR, AP & GL modules.

Prepared Demo Scripts for all Processes of AR, AP & GL modules.

Resolving functional consultant in resolution of issues through testing the business scenarios.

Logging the TAR, actively participating in expedite resolution of the TARs.

Attending the Enhancement requests/Report Requirements. Documenting the functional Specifications of Enhancement requirements/Reports.

Client: Bestseller OA support Project

Duration: Jun-2007 to Sept-2008

Role: Oracle Apps Finance Functional

Environment: Oracle Apps Release11i

Modules: GL, AR & AP

Project Descriptions:

Bestseller is leading Garment Retailer and Wholesale Company which caters to fashion conscious customers. The presence of Bestseller shops is in Europe, China, South East Asia and Canada. Bestseller has implemented Oracle Financial consisting Account Payable, Account Receivable and General Ledger modules. Bestseller is having 18 locations across the Europe and North America out of which 11 locations are running on Oracle Applications and remaining countries are on different financial system. They will be rolled out in Oracle Application in coming years.

Responsibility:

Helping onsite functional consultant in resolution of issues through testing the business scenarios.

Logging the TAR, actively participating in expedite resolution of the TARs.

Attending the Enhancement requests/Report Requirements. Documenting the functional Specifications of Enhancement requirements/Reports.

Prepared test document (TE 20) for all tested repots in AR Module.

Worked on Direct Debit setup for Denmark.

Worked on Lock box for Germany & Sweden

Worked on Payment format for Finland.

Client: Metals TATA plastic support & enhancement project.

Duration: March2007 to June-2007

Role: Oracle Apps Finance Functional

Environment: Oracle Apps Release11.5.10.2

Modules: Oracle Apps Financial

Project Descriptions:

Tata Motors Limited is India's largest automobile company. It is the leader by far in commercial vehicles in each segment, and the second largest in the passenger vehicles market with winning products in the compact, midsize car and utility vehicle segments. The company is the world's fifth largest medium and heavy commercial vehicle manufacturer, and the world's second largest medium and heavy bus manufacturer.

Responsibility:

Giving User training for GL and AP

Prepared test document for PTP Modules

Prepared test document for Inventory and OM modules with the help of respective module experts.

Communicating with Business users for understanding of the requirements

Setting up of the Chart of Accounts, Accounting Flex field Structures, Rollup Groups, Summary Templates, Cross Validation Rules and Security Rules

Giving KT to New Project member

Client: Implementation of Oracle Application for Unison Industries

Duration: July-2006 to March-2007

Role: Oracle Apps Sr Finance Functional

Environment: Oracle Apps Release11i

Modules: GL, AP, PO

Project Descriptions:

Unison Industries, is a wholly owned subsidiary within GE s Aviation business unit. Unison is a leader in the design and manufacture of electrical components, sensors, and systems or aircraft, industrial, marine, and space uses.

Responsibility:

Helping onsite functional consultant in resolution of issues through testing the business scenarios and in some cases using the metalink.

Developing test script for business

Participating with Onsite counterpart in functional discussion for approaching the solution.

Communicating with Business users for understanding of the requirements.

Maintaining and updating issue log file.

Setting up of the Chart of Accounts, Accounting Flex field Structures, Rollup Groups, Summary Templates, Cross Validation Rules and Security Rules

Analyzing the specifications provided by the clients

Client: Internal Billing System

Duration: Apr-2005 to Jul-2006

Role: Oracle Apps Finance Functional

Environment: Oracle Apps Release11i

Modules: Oracle Apps Financial

Project Descriptions:

Internal Billing System (IBS) for the payment and receiving bills of internal invoice and improve the accuracy of company books. It is also used to send, received, process invoiced between GE parent components, and their affiliates. External customer cannot be filled from this system. GE parts business has implemented oracle 11i Application from their existing legacy system. Based on new corporate design, both PO & Receipt information are sent IBS directly from oracle 11i to IBS through web methods

Responsibility:

Accepting the Calls and Yanking the Issues (Tickets) and try to resolve them on priority basis.

Conducting user tests as per the rights requirement to the users.

Creation of new segment values as per requirement of client.

Documenting the Comprehensive Issue Descriptions and Resolutions

Attending the Client’s Meetings and presenting the critical Issue Resolutions.

Logging the TAR, actively participating in expedite resolution of the TARs.

Attending the Enhancement requests/Report Requirements. Documenting the functional Specifications of Enhancement requirements/Reports.

Actively participating and coordinating the Technical team and Users and ensuring timely delivery of specified components/Requirements.

Helping the users in creation of journals, Posting journals, consolidation process and importing journals from other modules.

Helps in creating different types of invoices and Payment Process.

Giving a clear picture of GL and AP process at the time of discussion i.e. difference between cross validation and security rules, differences between various types of invoices, payment terms, payment methods and distribution set.

According to the requirement of client’s different Automatic payment programs, payment formats have defined to meet the multiple currency transactions of the company.

Client interaction by telephone, mail and sometime.

Client: Agarwal Constructions

Duration: July- 2004 to Jan- 2005

Role: Oracle Apps

Project Descriptions:

Agarwal Construction is the constructions orgnization .they are mostly dealing with GOVT contration project in MP.

Responsibility:

Prepared all accounts and financial statements up to finalization.

Recorded and posted bank reconciliation, deposits, and payments

Posted bank reconciliation deposits, and payments.

Prepared statements of Sundry debtors, creditors, and other monthly statements, which are required by the management.

Managing and monitoring Company mandatory A/C’s.

Prepared daily collection list and produced debtors list at the end of the month and follow up.

Prepare Weekly Status Reports and Monthly Summary Statements for Management Reporting

Place: Denver, CO

Date: (SHARDA SAHU)

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