Rita M. Koss

443-***-****

ac7xon@r.postjobfree.com

TRAINING / CERTIFICATIONS:

Claims specialist, -working express-State Farm-/Safeco/ Allstate/Liberty Mutual Collision & liability- claims-Total Loss Claims (AWC-Non-Zone claims)

Independent adjuster-2013-2018

License in TX, SC, OK, NC, LA, KY, IN-DHS, FL, AR, AL, MT, MI, GA, WA, MS, WV, NH, OR, MN, AZ, DE, MA-WY-UT-CT RI VT NV IA 30--different states and if needed would get other state license or authorities for that state accordingly. For multi-line insurance non-resident Insurance adjuster, property & casualty, (workers' comp/litigation claims 3 years (fast pace environment assignment -through independent firm) Liability Claims handling skills/also other skills for being in the field as an insurance Adjuster)

TWIA & TFPA Desk Examiner-201*-****-****

State Farm Auto Claims Adjuster Certifications (Alabama) Through Pilot Catastrophe Company-2015

Citrix (Allstate training)-Next Gen 1&2(Allstate training)

CEA (California Earth Quake Authority-2015-2018

Fundamental practices for Adjusting an Earth Quake Claim/03/28/2016 *

California Fair Claims-2015-2016-2017-2017-2018*

Nicta -9Hrs-2016-2017

LCPIC-LA Citizens-7/25/2016-7/25/2018 *

State Farm Claim Interviewer Process-06/13/2016 *-2017

State Farm Personal Auto policy-06/14/2016-2017

State Farm Theft Claim Handling -03/25/2016 *-2017

State Farm Casualty-03/26/2016

Collision estimating-2016

Total Loss Basics- 1- /05/31/201 *(pilot catastrophe Inc.) *

Total Loss Basics-2 /05/31/2016 *(Pilot Catastrophe Inc. Credit Course) *

Light Wind & Hail-2015-

Be a Better Adjuster-2015

Admin Manager-1-2015 (Claims Adjuster Course) – Pilot Catastrophe

Admin Manager-2-2015

Admin Manager-3-2015

All State Commercial Claims Process-2015

All state Flood Process-06/13/2016 *

Next Gen 1-/04/12/2015

Next Gen 2-/04/13/2015

Tower Hill Insurance 2017 Catastrophe Training Certification-7/23/2017

Security First Insurance 2017 Cat Adjuster Pre-Season Training-7/26/2017

Nicta Training-2017-7/13/2017-7/13/2018

Nicta Training-2017-6/29/2017-6/29/2018

HCI Certification/Home Owners Choice Property and Casualty Insurance Company Inc-7/24/2017

California Fair Claims-3/01/2017-3/01/2018

Customer Experience-2015

Field Claim Payment-2015

Laws, Ethics and Handling Claims for Adjusters-2015

Leaders in Customer Service-2015

Liberty Mutual Re-certification-core Orientation-2015

Diversity For all Employees-2015

Personally, Identifiable Information-2015

State Farm-ECS Claims-201*-****-****

Citizens Claims attended a class (Nashville TN) 2015-2017-S&S Claims

Safeco-2016/2017

Allstate-2017(Harvey Total Loss Claims Cat assignment)

AAA- 2017- (IRMA Claims Property Assignment Cat claims)

CMS Software-2018

Homesite-2018

Bodily & Injuries 2014-2015- third party claims

Bodily Injuries on line classes 2014/2016

Bodily injuries 2015/2016 -third Party claims

Bodily Injuries Modules through three different firms for Bodily injuries 2014/2016

Citizens Florida- Property Insurance Corporation-10-6-15-2017

COMPUTER SKILLS

Microsoft Office, Crash Writer, Power Point, Peach tree, Excel, Word Perfect, Mitchell Ultra mate-E Claim Manager, IDX, Audatex, Symbility, Xactimate (entry level) 1& 2 NextGen 1& 2, Filetrac, Simsol, Xactanalysis* CVO software, (Safeco) CCC-CC One. Image right (AAA) SPI (AAA)

Ligations Claims-(water-fire-) certification-2016&-2017

Workers comp-classes& certification-2015-2017

Body & injuries -classes& certification-2017

PIP-Personal & injuries Protection-2016-2017

Fraud & investigations -2016-2017

Total Loss Claims Handling Harvey/Irma Claims -8/2017-10/2017

Fast pace high Volume 20 calls 45 claims 5/12 closings a day /Multiple States

Total Loss 2014/2017- claims handling experience

Litigation water Claims 2013/2016

Ligation Claims 2013/2015

Property Claims & Investigations Experience 2013-2017

I Have 3 Associates Degrees in Criminal Justice. Sales & marketing & claims Management to adjusting to time management all functions with the claims Adjuster Field Essex Community College/ Liberty Insurance University

2 Bachelor’s Degrees- Environmental Science/ Business Management / Villa Julie MD/Now Stevenson University….

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